The Realities of VR and AR in the Industry - Published in PharmaVoice, June 2019 Read More
FollowOz
6301 NW 5th Way, Suite 1700
Ft. Lauderdale
Florida 33309
Phone: 800.443.5210

Blogs

3
The Digital Wizards at OZ Are Making Customers King

The Digital Wizards at OZ Are Making Customers King

Jorge Agnese Vice President of Consulting, Travel & Hospitality Lead OZ | Digital Consulting Wizards Everchanging consumer expectations and savvy technologies are revolutionizing the travel and hospitality experience at a rapid pace. To keep up, it is...

read more
On Data Science Driven Customer Experience

On Data Science Driven Customer Experience

Laura Squier Director of Consulting, Analytics and AI OZ | Digital Consulting Wizards A few years ago, when I was working at machine learning software company, I met with one of our clients, the lead data scientist at a top tier telecommunications firm. As...

read more
An Influx of Shopping Data to Make Service Better

An Influx of Shopping Data to Make Service Better

Ed Kirchmier VP Consulting, Retail and Consumer OZ | Digital Consulting Wizards In today’s world, many consumers know that brands use our data to create more targeted marketing. What those consumers might not know is how rapidly data collection is moving...

read more
The CX Opportunity for Travel and Hospitality

The CX Opportunity for Travel and Hospitality

Jorge Agnese  VP, Consulting | Travel and Hospitality Lead OZ | Digital Consulting Wizards Recent reports have shown that 86% of customers are willing to pay more for better customer experience (CX). It is important to consider the flip side of this too,...

read more
Demystifying RPA

Demystifying RPA

Ric Cavieres EVP | Markets and Consulting OZ | Digital Consulting Wizards Robotic Process Automation (RPA). Three words when used together have some fearing for their job due to conflation with Artificial Intelligence (AI), while others picture a physical...

read more
Data and Analytics – Where is it going?

Data and Analytics – Where is it going?

Sal Cardozo VP | Consulting Analytics and AI OZ | Digital Consulting Wizards Two weeks ago, I attended the 2019 Gartner Data & Analytics Summit in Orlando, Florida. This event is one of the leading conferences in the country for data and analytics...

read more