OZ Digital Consulting | Careers | Job Posting at OZ | Senior Client Executive

Business Analyst – Senior Consultant

August 2, 2019

You need to have a hunger to work across processes/methodologies, technologies, industries, and approaches to be successful in this role. We are looking for true consultants who understand the importance of delivering solutions for clients.

Responsibilities:

  • Work with the project manager and development team to support, maintain, and enhance two software systems.
  • Manage the scope of the BA role based on overall scheduling across both systems simultaneously.
  • Adapt to changes in daily work plans based on customer support needs.
  • Retain detail orientation in a fast-paced environment.
  • Lead requirements elicitation, analysis, and documentation for system enhancements, as well as minor updates and change requests.
  • Serve as the primary liaison between internal and external users and technical resources to translate business needs into technical requirements.
  • Develop meeting summaries, requirements documentation, screen designs, and other SDLC artifacts within required timeframes.
  • Lead manual testing efforts for each release in dev and beta environments.
  • Develop and maintain test plans and scripts for manual testing.
  • Create TFS requirements work items for enhancements, change requests, and bugs; document work in TFS.
  • Coordinate with the functional owner and developers to research anomalies, identify root cause, and troubleshoot through resolution.
  • Capture and document metrics in support of the user acceptance testing and recommend improvements.
  • Assess current testing processes; recommend and implement process improvements, including automation where practical.
  • Provide estimates for testing and requirements analysis.
  • Create and manage SQL queries and analyze data to respond to ad hoc requests, troubleshoot, test, or investigate anomalies, as needed.
  • Comply with Division of IT Information Systems Development Methodology (ISDM) standards and formats on all work products.
  • Assist in the completion of status reporting and escalation of issues to management.
  • Participate as directed in activities under the direction of IT Project Sponsorship, including the respective IT Team Lead and stakeholders; perform duties delegated by the Project Manager on behalf of the department.

Experience:

  • 5 years of relevant technical or business work experience
  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields; Or equivalent work experience.

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.