Customer experience is now the #1 business differentiator, and Fortune 1000 companies are now in a race against time (an each other!) to wow customers with delightful experiences at every touchpoint. Founded in 2011, NGCX (Next Generation Customer Experience) is where America’s top executives responsible for customer experience meet, get inspired, and strategize for 2019 and beyond.

https://nextgencx.wbresearch.com/