Think Tank

The C-Suite’s Post-Coronavirus/COVID-19 Mindset

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Case Studies

OZ Leads Midsize Company on a Journey to Modernization and Optimization

Many midsize companies face challenges stemming from growth, organic or via merger, that stress their IT systems, operations and personnel. And while any number of consultants offer their mid-tier cli...

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Thought Leadership

Public Sector CX: Why Improving Customer Experience Matters

There is often an unfair perception that the public sector doesn’t prioritize customer experience (CX). You only have to look as far as the animated film Zootopia to see government employees port...

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