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# OZ Digital, LLC

Global Digital Technology Consultancy & Software Delivery Partner

## Sitemaps

- [XML Sitemap](https://followoz.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Intelligent Automation in the Insurance Industry – March 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-march-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous
- [Intelligent Automation in the Insurance Industry – June 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-june-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous edition, click
- [Cloud to AI: Our MVPs Take the Stage at Microsoft Build 2025](https://followoz.com/resources/blog/cloud-to-ai-our-mvps-take-the-stage-at-microsoft-build-2025/) - OZ Digital MVPs take the stage at Microsoft Build 2025. Jason Milgram and Pablo Piovano share cloud and AI expertise in Seattle. May 19–22.
- [AI Readiness Starts with Data Readiness](https://followoz.com/resources/blog/ai-readiness-starts-with-data-readiness/) - AI readiness starts with data readiness. Learn the 3 data essentials to prepare your organization for AI success. Start with your data foundation.
- [Top Takeaways from Microsoft Build 2025](https://followoz.com/resources/blog/top-takeaways-from-microsoft-build-2025/) - Top takeaways from Microsoft Build 2025. Multi-agent systems, GitHub Copilot peer programming, NLWeb, and Azure AI Foundry updates from OZ Digital MVPs.
- [Why Mainframe Modernization Looks Different This Time](https://followoz.com/resources/blog/why-mainframe-modernization-looks-different-this-time/) - Why mainframe modernization looks different this time. Learn how AI-assisted development reduces risk, cuts costs, and accelerates legacy migration.
- [The Pharmacy Deadline that Could Cost You Millions If You Wait](https://followoz.com/resources/whitepapers/the-2028-pharmacy-deadline-that-could-cost-you-millions/) - NCPDP F6 deadline: February 2028. Learn how to automate claims, improve interoperability, and modernize pharmacy systems in our white paper.
- [OZ Chief Solutions Officer Emmanuel Ramos joins Forbes Technology Council](https://followoz.com/resources/forbes/oz-chief-solutions-officer-emmanuel-ramos-joins-forbes-technology-council/) - OZ is honored to announce that the Forbes Technology Council—an invitation-only organization that brings together senior-level technology executives to share and deepen their “deep knowledge and diverse expertise”—has recruited Chief Solutions Officer Emmanuel Ramos to join its ranks. “Joining the Forbes Tech Council is a privilege and an opportunity to share experiences—informed by our work
- [The OZ Technical Guide to Running Fast, Efficient Selenium Test Automation Scripts In Azure DevOps](https://followoz.com/resources/technical-guides/selenium-test-automation-scripts-in-azure-devops/) - What You’ll Learn In this moment of digital transformation ensuring workflows are tested properly after every code change can be a significant challenge. In the eyes of many, Selenium remains the first-in-class test automation tool for web-based applications—and OZ is here to help you quickly and efficiently get the most out of it with the
- [The OZ Technical Guide to Getting the Most Out of Your React Code](https://followoz.com/resources/technical-guides/the-oz-technical-guide-to-getting-the-most-out-of-your-react-code/) - Technical Stateless components—also known as functional components—are shorthand methods to create components that simply render something based on props passed to it and do not need to maintain state.
- [Every Insurer Wants to Predict and Prevent – Here’s How You Can](https://followoz.com/resources/blog/every-insurer-wants-to-predict-and-prevent-heres-how-you-can/) - While insurers have access to mountains of data — everything from disaster models to historic perils, real-time weather feeds, and current policy information.
- [The OZ Technical Guide to Terraform and Infrastructure as Code (IaC)](https://followoz.com/resources/technical-guides/the-oz-technical-guide-to-terraform-and-infrastructure-as-code-iac/) - Technical Infrastructure as code (IaC) is the process of managing and provisioning computer data centers through machine-readable definition files rather than via physical hardware configuration or interactive configuration tools.
- [The OZ Technical Guide to Getting the Most Out of Your Cloud Journey](https://followoz.com/resources/technical-guides/the-oz-technical-guide-to-getting-the-most-out-of-your-cloud-journey/) - As we enter the age of the cloud, is it possible to leverage the same—or, better yet, greater—level of data processing, management, and access capabilities on-premises databases offer after migrating to the cloud? The answer is—with the right modern cloud database management system and the right partner at your side—absolutely. Here are a few advantages
- [Don’t Let Your Most-Used Application Become Your Biggest Vulnerability](https://followoz.com/resources/forbes/dont-let-your-most-used-application-become-your-biggest-vulnerability/) - Biggest Vulnerability Web browsers are the most-used application in the corporate world,” OZ Chief Solutions Officer Emmanuel Ramos writes.
- [The New Normal Demands a New Insurance Distribution Strategy](https://followoz.com/resources/blog/the-new-normal-demands-a-new-insurance-distribution-strategy/) - If there was a silver lining to the pandemic, it is this: it compelled carriers to change and actively pursue digital transformation. As the old saying goes, “When fishermen can’t go out to fish, they mend their nets and repair their boats.” According to a McKinsey report, until January 2020, about 90 percent of insurance
- [How Empowering Citizen Developers Can Increase Innovation Within Your Organization](https://followoz.com/resources/blog/how-empowering-citizen-developers-can-increase-innovation-within-your-organization/) - Low-code and no-code platforms bridge the gap between IT and business-oriented departments, enhancing collaboration while reducing software creation costs—and their popularity reflects that. In fact, 77 percent of companies worldwide now use these apps to some degree. So, how can you position your company to not only maintain competitive advantage in the low-code/no-code future, but
- [Learn How to Use Artificial Intelligence (AI) to Enhance User Experience and Boost Engagement](https://followoz.com/resources/blog/learn-how-to-use-artificial-intelligence-ai-to-enhance-user-experience-and-boost-engagement/) - In the vast digital landscape—where information overload is the norm—recommendation systems have emerged as guiding beacons, providing users with personalized suggestions tailored to their preferences and behaviors. These intelligent systems, powered by Artificial Intelligence (AI), play a pivotal role in enhancing user experience, boosting engagement, and facilitating the discovery of relevant content or products. Understanding
- [7 Proven Ways Microsoft AI Reduces Software Development Cost curve whitepaper](https://followoz.com/resources/whitepapers/bending-the-cost-curve-whitepaper/) - Whitepaper Every organization is looking to trim costs while staying innovative. While there are opportunities to save, we need to ask which ones yield quick wins and which require more effort and action.
- [Are APIs and Integration Two Sides of the Same Coin?](https://followoz.com/resources/blog/are-apis-and-integration-two-sides-of-the-same-coin/) - You can’t have great integration without APIs. And without integration, APIs are just isolated pieces. Here’s why.
- [6 Reasons for Your Team Should Adopt Intelligent Process Automation](https://followoz.com/resources/blog/intelligent-process-automation/) - Thanks to the adoption of Intelligent Process Automation, insurers have taken time-consuming processes off of busy teams and have begun to delight customers with better, faster, and more accurate services. The process of adopting automated processes is not as hard as some people think, especially when you have an experienced consultant guiding you through it.
- [8 RPA Best Practices for Your P&C Insurance Company Processes](https://followoz.com/resources/blog/rpa-best-practices/) - Robotic Process Automation, more commonly called RPA, may conjure up to the uninitiated images of full-sized automatons unleashing their Artificial Intelligence (AI) to replace humans, performing perfectly and tirelessly on to the end of time. While AI and robotics are definitely integral to RPA, they are more servants than masters. In a sense, they do
- [Bringing Intelligent Process Automation into your Property and Casualty Insurance Company](https://followoz.com/resources/blog/ipa-for-pc-insurance/) - The Property & Casualty Insurance (P&C) industry is a rigorous and highly technical discipline. Mistakes in writing insurance policies can cost insurance providers millions of dollars. It is always a fine balance between risk mitigation and providing quality coverage for customers. To mitigate this risk, many insurance providers are implementing Intelligent Process Automation (IPA) to
- [AI and ML Help Develop Products & Short Term Coverage to Help Customers In A Crisis ](https://followoz.com/resources/blog/ai-ml-to-develop-coverage-in-a-crisis/) - If you're reading this, you probably already know that crisis management coverage is a type of insurance that helps businesses limit the negative effects of events that could hurt a business's reputation. It is generally an insurance agreement within the technology errors and omissions (E&O) and the internet/online property and liability policies. However, you may
- [Minimize Disruption for Reinsurance Business Clients with AI and ML](https://followoz.com/resources/blog/minimize-disruption-with-ai/) - Unplanned events can have a devastating impact on reinsurance businesses, making it difficult to carry out day-to-day activities. Yet, these disruptions like the pandemic are inevitable even with the best planning and ideal circumstances. However, smart technologies like Artificial Intelligence (AI) and Machine Learning (ML) can help providers anticipate such events and minimize disruption through
- [How Artificial Intelligence and Machine Learning Work in Property & Casualty Insurance](https://followoz.com/resources/blog/how-ai-and-ml-work-in-p-and-c-ins/) - To better navigate current potentialities, emerging technologies is how AI and ML work in Property & Casualty Insurance.
- [Use Artificial Intelligence and Machine Learning Risk Mitigation to Drive Short, Mid and Long Term Planning for Your Reinsurance Team](https://followoz.com/resources/blog/ai-ml-mitigation-planning-reinsurance/) - Integrating AI and ML boosts efficiency in mitigation planning, enhancing security and providing better customer experiences. This translates to a better bottom line.
- [Artificial Intelligence and Machine Learning Help Insurers Develop Responsive Coverage Solutions ](https://followoz.com/resources/blog/ai-and-ml-coverage-solutions/) - For most Property & Casualty (P&C) insurance companies, the COVID-19 pandemic prompted several strategic and operational changes complicating an already challenging business environment. To facilitate these operational changes and overcome subsequent challenges, insurers are now leveraging Artificial Intelligence (AI) and Machine Learning (ML). Specifically, the combination of AI and ML can help insurance carriers digitally
- [Intelligent Automation in the Insurance Industry - July 2021 Snapshot](https://followoz.com/resources/blog/insurance-industry-snapshot-july2021/) - With experience in the insurance industry, we know how immensely necessary the push toward digitization and true intelligently automated processes is.
- [3 Digital Integration Trends Reshaping the Business Landscape](https://followoz.com/resources/ebooks/integration-services/) - 3 Digital Integration Trends Reshaping the Business Landscape From Supply chain management and Customer Relationship Management to Business Intelligence and Enterprise Resource Planning, OZ Integration Services can empower your business to reconcile internal and external applications, optimize systems, boost ROI, and free up precious resources for higher value tasks.
- [The Secret to Understanding & Leveraging Data Democratization](https://followoz.com/resources/ebooks/understanding-leveraging-data-democratization/) - Data Democratization In today’s tech-driven, ever-evolving business landscape, data is less a spreadsheet to be read than an ocean to be navigated—a challenge that can sometimes leave us feeling as if we’ve run aground on the “easier said than done” section of the map.
- [Cloud Analytics: A Glimpse into Microsoft’s Azure Revolution](https://followoz.com/resources/blog/a-glimpse-into-microsofts-azure-revolution/) - Microsoft’s journey is one of reinvention. Once the undisputed leader of the tech industry, it has reclaimed its dominance by making bold bets on cutting-edge technologies. Today, Microsoft is recognized as the most AI-driven organization in the world. This post explores the rise of Microsoft Azure, a cornerstone of its transformation and the engine behind
- [Automated document scanning solution demo](https://followoz.com/resources/demo-videos/automated-document-scanning-solution-demo/) - Watch our automated document scanning solution demo. See how OZ Digital streamlines document processing, reduces manual effort, and improves accuracy.
- [Success, Sales, & You](https://followoz.com/resources/forbes/success-sales-you/) - “As a technology leader, it's easy to think that sales is someone else's job,” OZ Chief Solutions Officer Emmanuel Ramos in a recent Forbes article. “However, the reality is that we are all in sales.” So, once you acknowledge this truism…what next? Don’t worry: Ramos has got you covered with a concise-yet-comprehensive guide to getting
- [How to Leverage AI Creatively – While Staying on the Right Side of the Law](https://followoz.com/resources/forbes/how-to-leverage-ai-creatively-while-staying-on-the-right-side-of-the-law/) - “Generative AI is a marvel, spinning out content that's so humanlike that it can be hard to tell the difference,” OZ Chief Solutions Officer Emmanuel Ramos wrote in a recent Forbes article. “But with this capability comes questions and legal dilemmas.” The good news? This uncharted area of Intellectual Property law will be a whole
- [“We Want to say, ‘Yes’”: 3 Ways Third-Party Data Integration Will Innovate & Accelerate the Insurance Industry](https://followoz.com/resources/blog/we-want-to-say-yes-3-ways-third-party-data-integration-will-innovate-accelerate-the-insurance-industry/) - During a panel at the 2022 Underwriting Innovation conference—the “only USA event dedicated to technology and innovation for underwriters”—OZ President of Global Insurance Practice Mark Smith spoke on the past, present, and future of third-party data integration. We’ve condensed and expanded this illuminating presentation into the three points below… 1. Be Here Now There is
- [Data Alone Is Not Enough — Why Carriers Must Lead With Insight](https://followoz.com/resources/blog/data-alone-is-not-enough-why-carriers-must-lead-with-insight/) - By Murray Izenwasser, SVP, Digital Strategy Welcome to the fifth edition of the blog series “Under the Hood: Unlocking the Hidden Value in Insurance Data.” Every carrier will agree that data is no longer just nice to have. It’s a must-have in our all-digital, multi-channel world. But in the clamor to be data-driven, insurance organizations
- [Migrating BizTalk Applications to Azure Integration Services: An OZ Technical Guide](https://followoz.com/resources/technical-guides/migrating-biztalk-applications-to-azure-integration-services-an-oz-technical-guide/) - By Umar Siddique Today, the success of your business depends, at least in part, on how smoothly you can migrate your applications to Azure while empowering your employees and satisfying your customers. Enter BizTalk Which, as its official Microsoft website notes, is an incredibly versatile tool that touches virtually every area of one’s business: BizTalk
- [Log Monitoring: The Pros and Cons and All You Need to Know](https://followoz.com/resources/technical-guides/log-monitoring-the-pros-and-cons-and-all-you-need-to-know/) - By Zaheer Ahmad Chaudhry Cloud environments are getting more complex with the rise of cloud-native technologies, containers, and microservices architectures. To stay on top of what’s happening in these complex environments, software developers need to monitor, analyze, and manage logs to identify threats, troubleshoot problems, and optimize network performance. What is a Log? In computing,
- [Leveraging AI During This Transformative Moment in the Digital Age](https://followoz.com/resources/forbes/leveraging-ai-during-this-transformative-moment-in-the-digital-age/) - We have arrived at yet another inflexion point in the Digital Age—but the changes coming from artificial intelligence (AI) promise to be among the most consequential we have experienced in an era of already profound transformative change. Luckily, you have OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos to guide you through it.
- [Under the Hood: Unlocking the Hidden Value in Insurance Data](https://followoz.com/resources/ebooks/unlocking-the-hidden-value-in-insurance-data/) - Learn how you can harness the full value of data to transform insurance operations Download e-Book Data is foundational to Artificial Intelligence, Natural Language Processing, Machine Learning, and every other emerging technology that holds tremendous promise for the future. For the insurance industry — with its vast troves of customer and other historical data —
- [What you can learn about optimizing your data from Apple’s foray into healthcare](https://followoz.com/resources/blog/what-you-can-learn-about-optimizing-your-data-from-apples-foray-into-healthcare/) - During its forty-six-year history, Apple has revolutionized the personal computer, portable music devices, media software, cell phones, and watches. Could healthcare be next? If you ask Chief Analyst at CCS, Ben Wood, the answer is a resounding, Yes. “They are in such a strong position to do this,” Wood told Forbes. “They’ve got a wealth
- [Towards a “Single Source of Truth”: OZ’s Mark Smith on AI Luminaries](https://followoz.com/resources/blog/towards-a-single-source-of-truth-ozs-mark-smith-on-ai-luminaries-2/) - OZ’s Mark Smith takes to the AI Luminaries podcast to explain exactly how your enterprise can navigate & win in a digital-first future In an era characterized by near-constant disruption and dynamism, the prospect of plotting an organizational migration from a comfort zone of legacy architecture to digital-first frontiers can inspire as much trepidation
- [How artificial intelligence (AI) is reshaping healthcare](https://followoz.com/resources/blog/how-artificial-intelligence-ai-is-reshaping-healthcare/) - From cardiology to radiology to oncology, artificial intelligence is ushering in an age of digital transformation and improved patient outcomes on an unprecedented scale. This stunning acceleration was highlighted last month via an announcement by the Radiological Society of North America that researchers had “developed a deep learning model that uses a single chest X-ray
- [The Next Great Leap Forward for Your Company is Here](https://followoz.com/resources/blog/the-next-great-leap-forward-for-your-company-is-here/) - By Muhammad Talha, Integration Developer There’s no doubt that cloud computing has revolutionized IT. But what exactly does that mean for your business? Below OZ provides a quick, concise-yet-thorough breakdown of five major ways in which utilizing cloud innovations will pay major dividends—especially if you have the right partner. Building New Foundations: On-premises server farms
- [6 Tech Trends Set to Define Business in 2024](https://followoz.com/resources/blog/6-tech-trends-set-to-define-business-in-2024/) - Today’s digital space is quite dynamic and rapidly evolving—but that doesn’t mean you can’t get ahead of the curve with the right partner. Here are six trends currently on the leading-edge of digital solutions and transformation: Artificial Intelligence (AI) and Machine Learning (ML). From healthcare and finance to insurance, manufacturing, and beyond, AI and ML
- [Demystifying Cognitive Computing for the C-Suite: An OZ Technical Guide](https://followoz.com/resources/technical-guides/demystifying-cognitive-computing-for-the-c-suite-an-oz-technical-guide/) - Cognitive Computing Cognitive computing is a type of artificial intelligence (AI) that focuses on simulating the human mind and its ability to learn and reason—in short, to think and act like a human, utilizing natural language processing, machine learning, and other advanced technologies to recognize patterns, draw conclusions, and make decisions based on the data
- [A Technical Guide to Migrating On-Premises SQL Server Databases to Azure SQL Databases](https://followoz.com/resources/technical-guides/a-technical-guide-to-migrating-on-premises-sql-server-databases-to-azure-sql-databases/) - By Zeeshan Ashgar From startups and decades-old enterprises to small businesses and mega-corporations, cloud computing has captured the attention—and investments—of leaders across the business landscape. And while the reasons for this are no secret—global access, flexible pricing, zero maintenance—the process of migrating data to the cloud remains a bit of a mystery for many. Why?
- [How to Make SaaS Architecture as Straightforward as Planning Your Next Meeting](https://followoz.com/resources/forbes/how-to-make-saas-architecture-as-straightforward-as-planning-your-next-meeting/) - “Today’s competitive edge doesn’t come from keeping pace,” OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos writes in Forbes. “It comes from leading the charge into tomorrow’s possibilities.” And today he’s walking you through a good place to start: “Imagine a world where your favorite software isn't something you need to install, update Accelerating your digital transformation and profitability with SaaS architecture
- [Overcoming the 3 Major Challenges to Unlocking the Power & Promise of Today’s Modern Applications](https://followoz.com/resources/ebooks/overcoming-the-3-major-challenges-to-unlocking-the-power-promise-of-todays-modern-applications/) - Download e-Book Gain a better understanding of current trends in modern applications reshaping the business landscape. Learn how to overcome 3 major challenges in building and deploying leading-edge applications. Discover the ways OZ’s quarter century of experience and holistic approach can help you update and optimize legacy apps and platforms for an economical and efficient
- [Beyond the Bot: How AI Is Ushering in the Next Wave of Automation](https://followoz.com/resources/ebooks/beyond-the-bot-how-ai-is-ushering-in-the-next-wave-of-automation/) - Download e-Book Discover how intelligent automation is revolutionizing the way businesses automate processes While Robotic Process Automation (RPA) creates efficiencies, it can only automate pre-defined, rules-based templates. However, when combined with AI and machine learning, it can automate all processes, including non-repetitive tasks, which previously were considered impossible.In this comprehensive e-Book, we explore how: Intelligent
- [Why 85% of AI and ML Projects Fail — How to Ensure Yours Succeeds](https://followoz.com/resources/blog/why-85-of-ai-and-ml-projects-fail-how-to-ensure-yours-succeeds/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI Traditional AI has been around for decades, but the recent launch of ChatGPT has put the spotlight back on AI. From out-of-the-box copilot experiences to custom generative AI solutions built within Azure AI Studio, every organization is looking to integrate AI into their operations. Companies
- [Top 8 Ways Intelligent Document Processing Transforms P&C Insurance Operations](https://followoz.com/resources/blog/top-8-ways-intelligent-document-processing-transforms-pc-insurance-operations/) - Documents are the lifeblood of P&C insurance. Carriers, on average, receive anywhere from 2,600 to 4,000 documents per day, which they must process according to regulatory guidelines. According to IDC research[i], over half of the documents needing processing are digital files containing unstructured information — emails, attachments, SMS, PDF, PNG, etc. Fortunately, newer technologies have paved
- [Optimize Your Data Estate with Microsoft Fabric’s Advanced Analytics and Business Intelligence](https://followoz.com/resources/blog/optimize-your-data-estate-with-microsoft-fabrics-advanced-analytics-and-business-intelligence/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI The age of AI has begun — and data is one of the most powerful drivers of this change. Just as data is the backbone of AI, AI has the power to redefine what’s possible with data. Together, AI and data can be a force
- [OpenAI vs. Azure Open AI—Is There a Difference?](https://followoz.com/resources/blog/openai-vs-azure-open-ai-is-there-a-difference/) - — By Jason Milgram, Senior Vice President, Azure Leader We already know that OpenAI's bots can pass the bar exam without going to law school, ace AP Biology, and tell kids bedtime stories they want to hear. But did you know you can now do more with OpenAI—integrate AI-driven insights, automation, and conversational capabilities into your applications, products, and What makes OpenAI different from Azure OpenAI? Here are some key differences.
- [Moving from Hybrid to Adaptive Cloud? Think Three-Layer Cake.](https://followoz.com/resources/blog/moving-from-hybrid-to-adaptive-cloud-think-three-layer-cake/) - The rate of change in the world is going up. We see it all around us—products and services that are revolutionary today risk becoming obsolete in two years if they don’t respond to changes in the market fast enough. Product life cycles have shrunk. Change cycles have compressed. If earlier, it took IT a year
- [Modernize Your Legacy System Into a Future-Proof Tech Stack](https://followoz.com/resources/blog/modernize-your-legacy-system-into-a-future-proof-tech-stack/) - Carriers are playing catch-up with today’s customers. But customers seem to be winning. They’re always a step ahead, shifting from one channel to another to get what they want – faster. According to a recent Equisoft commissioned study, “The average customer expects companies to provide secure digital experiences that allow them to quickly complete tasks
- [Meet the NYU Graduate Students Helping OZ Accelerate the Insurance Industry into the Future](https://followoz.com/resources/blog/meet-the-nyu-graduate-students-helping-oz-accelerate-the-insurance-industry-into-the-future/) - When the daughter of a hair colorist and medical device company packaging technician-not to mention the first of her family to attend college—takes a professional left turn into industrial and organizational psychology, one might presume the path to her calling was paved with accumulated nudges and experiences in the undergrad or even entry-level corporate work.
- [Make AI Deployment “Less Rocket Science, More Rocket Launch”](https://followoz.com/resources/blog/make-ai-deployment-less-rocket-science-more-rocket-launch/) - 2023 was a banner year for AI with Chat GPT’s debut. Generative AI sparked a firehose of AI articles, commentaries, and even dire prophecies and, as Eric Siegel — the bestselling author of The AI Playbook: Mastering the Rare Art of Machine Learning Deployment — notes, still gets all the airtime. According to Siegel, “The
- [Low Code Is Not Low Quality—4 Hard Facts About Microsoft Power Platform](https://followoz.com/resources/blog/low-code-is-not-low-quality-4-hard-facts-about-microsoft-power-platform/) - Discover the power of low-code tools and drive innovation with OZ Digital Consulting's cutting-edge solutions.
- [Leveraging Azure Stack: Cloud Scalability, Cost Management, and Digital Transformation](https://followoz.com/resources/blog/leveraging-azure-stack-cloud-scalability-cost-management-and-digital-transformation/) - By Jason Milgram, SVP Azure Leader, OZ Digital In an era during which cloud computing heralds the next wave of business innovation, Azure Stack stands out as a beacon for organizations looking to harness the power of the cloud while navigating the complexities of data sovereignty, compliance, and edge computing. Azure Stack is not simply
- [Learn to More Effectively Drive Actionable Insights and Strategic Decisions](https://followoz.com/resources/blog/learn-to-more-effectively-drive-actionable-insights-and-strategic-decisions/) - From customer feedback to market trends, across today's fast-paced digital landscape data reigns supreme. (Read our free e-book, The Secret to Understanding & Leveraging Data Democratization here.) The question is, how can we harness this data effectively to drive actionable insights and strategic decisions? Enter Natural Language Processing (NLP), which is now revolutionizing the realm Natural Language Processing is supercharging Business Intelligence, profitability, and business continuity
- [A Roadmap to Civil Discourse on the Preeminent Hot-Button Tech Topic](https://followoz.com/resources/blog/a-roadmap-civil-discourse-on-the-preeminent-hot-button-tech-topic/) - By Merilee Kern, MBA As the digital era rages on, perhaps no technology topic is more polarizing at the moment than that of Artificial Intelligence (AI) and Machine Learning (ML). Specifically, the role these rapidly emerging nextgen technologies will, and should, play in our daily lives and professions. In the ever-expanding realm of AI, having
- [AI’s Past Holds the Key to Its Future](https://followoz.com/resources/blog/ai-past-holds-the-key-to-its-future/) - In retelling the origins of artificial intelligence (AI), a story from the Japanese anime book series, Doraemon comes to mind. The story goes like this: Nobita Noki, the main character in the Doraemon series, is upset after being scolded by his parents. Nobita approaches Doraemon, complaining, “They’re always watching my every move. I just want
- [Introducing: Under the Hood — Unlocking the Hidden Value in Insurance Data [Part 1]](https://followoz.com/resources/blog/introducing-under-the-hood-unlocking-the-hidden-value-in-insurance-data-part-1/) - — Murray Izenwasser, SVP, Digital Strategy We’re excited to launch the blog series, “Under the Hood: Unlocking the Hidden Value in Insurance Data,” a deep dive into the world of insurance data.” We’ve all heard — since Clive Humby, the British mathematician, coined the phrase in 2006 — that data is the new oil. But what
- [Intelligent Automation Opportunities P&C Carriers Can Seize](https://followoz.com/resources/blog/intelligent-automation-opportunities-pc-carriers-can-seize/) - Cost reduction remains a priority for most organizations. Most businesses historically have sought out automation to improve efficiency while reducing costs. So, it’s no surprise that Robotic Process Automation (RPA) continues to be the enterprise automation tool of choice. But as digital transformation initiatives mature, the focus usually shifts to automating more complex, end-to-end processes.
- [Intelligent Automation: A Business Case for Digital Transformation](https://followoz.com/resources/blog/intelligent-automation-a-business-case-for-digital-transformation/) - Intelligent Automation is a term used to describe the use of technology and data to improve efficiency and generate more leads for a given business. It can be implemented through marketing departments by using programmatic media buying and to increase the efficiency of your BPM (business process management). Intelligent Automation is being used to take
- [Intelligent Automated Underwriting Is Improving P&C Insurance Service](https://followoz.com/resources/blog/intelligent-automated-underwriting/) - Customers looking to insure their home or auto want insurance providers who can quickly offer the most affordable policy options. As a result, more casualty and property insurance providers are relying on automated underwriting to help streamline the process. This helps save time, reduce costs, and increase customer satisfaction. Companies are far more likely to
- [How to Build Effective Data Pipelines with Azure Data Factory](https://followoz.com/resources/blog/how-to-build-effective-data-pipelines-with-azure-data-factory/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI Data drives modern businesses. But what drives data? How does data housed in various places flow from one system to another and land at its destination? The short answer: data pipelines. Think of data pipelines as the nerves of the data ecosystem transporting data around. Building
- [How Leading Industries Bridge the Proof-of-Concept to Production Gap with Azure Machine Learning](https://followoz.com/resources/blog/how-leading-industries-bridge-the-proof-of-concept-to-production-gap-with-azure-machine-learning/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI The AI era is upon us. Most organizations acknowledge that artificial intelligence (AI) and machine learning (ML) will have a profound impact on their business. Not surprisingly, they're ramping up investment in AI/ML to harness the full power of their data. Analysts estimate that the
- [How automation can deliver happier employees, more satisfied customers, and greater efficiency to the insurance industry](https://followoz.com/resources/blog/how-automation-can-deliver-happier-employees-more-satisfied-customers-and-greater-efficiency-to-the-insurance-industry/) - Faced with too many time-consuming tasks, 70% of U.S. office workers believe they can’t efficiently help customers. Roughly the same number (67%) feel they are constantly doing the same tasks over and over again. The answer, in large part, is hiding in plain sight: In research conducted for UI Path, an OZ Partner, respondents said they
- [How automation can address today’s growing underwriting challenge](https://followoz.com/resources/blog/how-automation-can-address-todays-growing-underwriting-challenge/) - Incredible as it may seem, the average underwriter today spends seventy percent of their time on tasks unrelated to underwriting—creating a degree of (unnecessary) operational pain that stunts innovation, reduces efficiency, and undermines their true raison d'être: making the best, fastest risk selection decisions possible. As a result, underwriters struggle to service all the submissions
- [Here’s Why I Would Choose Microsoft Fabric as my Data Management Tool](https://followoz.com/resources/blog/heres-why-i-would-choose-microsoft-fabric-as-my-data-management-tool/) - By Jason Milgram, Senior Vice President, Azure Leader There’s been a lot of buzz around Microsoft Fabric since its launch last year. Over 25000 customers are using Fabric today, including 67% of Fortune 500 companies. Microsoft Chairman and CEO Satya Nadella even declared Fabric the company’s most significant data product since SQL Server. [Watch the full Satya
- [Healthcare's Digital Assist: Using AI to Predict Patient Flow and Streamline Care](https://followoz.com/resources/blog/healthcares-digital-assist-using-ai-to-predict-patient-flow-and-streamline-care/) - Healthcare, an industry at the intersection of life and science, has always been at the forefront of adopting innovations that enhance patient outcomes. However, the challenges posed by unpredictable patient flow, especially in emergency and critical care settings, have long awaited a solution. Artificial Intelligence (AI) is stepping up to address this, heralding a new
- [Gain Actionable Insights and Strategic Direction with OZ's Deep-Dive and Leading-Edge Analysis](https://followoz.com/resources/blog/gain-actionable-insights-and-strategic-direction-with-ozs-deep-dive-and-leading-edge-analysis/) - By Jason Milgram, SVP, Azure Leader In the digital era, cloud computing has emerged as the backbone of modern business infrastructure, offering unparalleled flexibility, scalability, and efficiency. At the forefront of this revolution stands Microsoft Azure, a comprehensive set of cloud services that supports a wide array of business functions from computing power and database
- [From Data Wasteland to Wonderland: The Data Modernization Journey [Part 2]](https://followoz.com/resources/blog/from-data-wasteland-to-wonderland-the-data-modernization-journey-part-2/) - By: Murray Izenwasser, SVP, Digital Strategy This post is part two of the blog series, Under the Hood: Unlocking the Hidden Value in Insurance Data, where we dive into the many ways legacy systems create fragmented data, fractured customer experiences, and inefficiencies in insurance operations. Over time, these legacy systems create a technology trap that
- [Find out how bots are changing the game in doctor offices, labs, and hospitals across the globe](https://followoz.com/resources/blog/find-out-how-bots-are-changing-the-game-in-doctor-offices-labs-and-hospitals-across-the-globe/) - Think of the Robotic Process Automation (RPA) revolution as the rise of “software robots.” These robots can not only reboot, mimic, and learn, but also perform rule-based processes and tasks. Oh, and did we mention they perform these processes and tasks with more accuracy than people usually do, working around the clock and with one
- [Empower Digital Transformation—Securely: OZ Chief Solutions Officer Emmanuel Ramos’ Expertise on Display at South Florida Innovation Day](https://followoz.com/resources/blog/empower-digital-transformation-securely-oz-chief-solutions-officer-emmanuel-ramos-expertise-on-display-at-south-florida-innovation-day/) - “Innovation is great, but it brings complexity,” OZ Chief Solutions Officer Emmanuel Ramos told an audience at South Florida Innovation Day. “And complexity can be the enemy of security.” It was one of many key insights to be gleaned from Ramos’ appearance on an Age of Digitization and Innovation panel which posed the overarching question,
- [Demystifying Customer Behavior with AI in the Hospitality Industry](https://followoz.com/resources/blog/demystifying-customer-behavior-with-ai-in-the-hospitality-industry/) - Navigating the complexity of customer behavior in the hospitality industry is like trying to find the proverbial needle in a haystack. Luckily, Artificial Intelligence (AI) has emerged as a potent tool to help companies make sense of this maze and revolutionize the way they understand, interact with, and retain their customers. AI works by simulating
- [Azure Data Quality Services:  Find (and Fix) Data Errors — Before It’s Too Late](https://followoz.com/resources/blog/azure-data-quality-services-find-and-fix-data-errors-before-its-too-late/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI There's an abundance of data. But quality data still remains elusive. According to a joint study by IBM and Carnegie Mellon University, about 90% of data in an organization is never used for any strategic purpose. To get more value, data, like any asset, should
- [APIs vs Microservices: Key Differences Every Developer (and Business) Should Know](https://followoz.com/resources/blog/apis-vs-microservices-key-differences-every-developer-and-business-should-know/) - By Imran Sabir We’re connected to the world — and each other — like never before. But have you stopped to ask what makes it possible? What goes on behind the scenes, allowing us to do many things simultaneously? How do we book a flight, check-in online, and arrive at our destination with just a
- [Agility and Security in Virtualization are Not Just Advantages, but Necessities](https://followoz.com/resources/blog/agility-and-security-in-virtualization-are-not-just-advantages-but-necessities/) - By Jason Milgram, SVP Practice Leader, OZ Digital Consulting As organizations grow and evolve, their needs for flexible, secure, and cost-effective remote desktop services (RDS) become increasingly paramount. Microsoft’s Remote Desktop Services are the backbone of many organizations’ virtual desktop infrastructure. Now, however, with the advent of cloud computing, Azure Virtual Desktop (AVD) has emerged
- [5 Questions to Ask Before Choosing the Right AI Model in Azure AI Foundry](https://followoz.com/resources/blog/5-questions-to-ask-before-choosing-the-right-ai-model-in-azure-ai-foundry/) - Selecting the right AI model for your solution is like choosing the blueprint for building a smart, scalable house: It determines everything from performance and cost to user experience and future adaptability. With the rise of generative AI, Microsoft’s Azure AI Foundry offers a robust, unified platform to explore, customize, and deploy AI models across
- [How AI is Revolutionizing the Way We Explore the World](https://followoz.com/resources/blog/how-ai-is-revolutionizing-the-way-we-explore-the-world/) - By Paul J. Bailo, Chief Transformation Officer Travel has always been synonymous with adventure—but in today's digital age, artificial intelligence (AI) is injecting a new level of excitement into our voyages. From planning and booking to the travel experience itself, read on to learn how AI is revolutionizing the way we explore the world. Personalized
- [The Future Insurance Customer](https://followoz.com/resources/blog/the-future-insurance-customer/) - Insurance Companies are being challenged to rethink not just the customer experience they currently provide, but their entire approach to customer engagement. Insurance customer expectations keep soaring. While Insurers continue to accelerate their digital transformations, the expectations of Insurance customers for Digital Self-Service Channels and personalized experiences that consider their needs, wants, and behaviors dominate and
- [6 Ways to Build Data Trust](https://followoz.com/resources/blog/5-ways-to-build-data-trust/) - Data in the real world is like the children's game of “telephone.” In the game, a message gets passed on from one person to the next until the last person says what they heard. In the end, what’s relayed is often completely different. You see how information changes naturally through so many hand-offs. It’s the same
- [Top 5 AI Use Cases in Gaming and Hospitality](https://followoz.com/resources/blog/top-5-ai-use-cases-in-gaming-and-hospitality/) - Winning at roulette wasn’t exactly what artificial intelligence (AI) was designed for. But AI’s ability to speed up complex tasks has found a natural home in the unlikeliest of places — the casino. AI is helping brands roll out high-touch, personalized experiences for every guest, not just high rollers. Think Mr. Papagiorgio from Vegas Vacation,
- [Recap: Inside the State of the CIO 2025](https://followoz.com/resources/blog/recap-inside-the-state-of-the-cio-2025/) - Over 400 CIOs gathered for a day of networking, knowledge sharing, and conversation at the 19th annual State of the CIO (SCIO'25) event, hosted by the CIO Council of South Florida. Held at the Charles F. Dodge City Center in Pembroke Pines, the event was a reaffirmation of the CIO Council’s commitment to advancing technology, fostering
- [Are AI Agents the Future of Business Automation?](https://followoz.com/resources/blog/are-ai-agents-the-future-of-business-automation/) - If 2023 was the year of Generative AI (Gen AI), then 2025 is undoubtedly the year of AI agents. AI agents are the buzzword of the moment—and with good reason. These AI agents are shaking things up in the world of automation with their ability to be truly independent. Until now, the story of automation
- [Five Reasons You Should be at AI Future Summit 2024](https://followoz.com/resources/blog/five-reasons-you-should-be-at-ai-future-summit-2024/) - We’re living in the midst of an AI frenzy—and it’s easy to get lost in the hype. So, we decided it was time to cut through the noise and focus on what really matters—to your business, your organization, and your industry—with an exclusive event that brings the best and the brightest AI minds together
- [AI Steals the Spotlight in 2024 (Again)](https://followoz.com/resources/blog/ai-steals-the-spotlight-in-2024-again/) - This year, artificial intelligence (AI) continued to hog the headlines. But while everyone’s been beating the AI drum, we’ve been quietly rolling up our sleeves and working with our clients, partners, and organizations across industries to turn ideas into real results. The proof? It’s all in the performance. Here are three standout AI solutions we
- [Automation Is Not an Island](https://followoz.com/resources/blog/automation-is-not-an-island/) - Like data silos, automation islands can creep up unbeknown. That usually happens when different business units implement their own automation initiatives. The consequences are a lack of quality, higher costs, and a patchwork of RPA tools across the enterprise. Fortunately, there’s a growing push among businesses that recognize the problem to consolidate automation under a
- [RPA and AI—Even Better Together](https://followoz.com/resources/blog/rpa-and-ai-even-better-together/) - Automation has always existed. Humans have been inventing and refining tools to take the work out of their workloads for centuries. The early Mayans automated water transportation via aqueducts; Henry Ford invented the Model T, the moving assembly line, to replace the mechanical assembly line; in the 1780s, Oliver Evans designed a type of automated
- [3 Reasons Private AI Is In Your Future](https://followoz.com/resources/blog/3-reasons-private-ai-is-in-your-future/) - By now, we all know there's no AI without data—good, clean data. AI works only when the data it's fed works. As more companies adopt AI, data transparency and privacy will take center stage. But here's the paradox: if AI is to take off, it needs to be useful. And to be useful, it needs
- [How Small Language Models Are Making a Big Impact](https://followoz.com/resources/blog/how-small-language-models-are-making-a-big-impact/) - Artificial Intelligence (AI) has seen remarkable growth in recent years, driving innovation and efficiency across nearly every industry. A key part of this revolution is the development of language models—AI systems designed to understand and generate human language. Language models, which power applications like chatbots, virtual assistants, and automated content creation, have typically been large,
- [AI Future Summit 2024 — Making AI a Working Reality](https://followoz.com/resources/blog/ai-future-summit-2024-making-ai-a-working-reality/) - The buzz around AI is growing louder. The AI Future Summit at Fort Lauderdale sought to cut through the noise to focus on what truly matters. But more importantly, the ways businesses can deliver value with AI by way of profit and savings, not just in terms of technical metrics. “AI is not new” An
- [Where is AI Headed?](https://followoz.com/resources/blog/where-is-ai-headed/) - When we think of AI, we often think of it as a technology of the future. Yet, that future is already here. Artificial intelligence is now in its 80th year of research and what we’re experiencing today is a re-awakening driven in part by generative AI. Unlike previous waves, this once-in-a-generation shift is going to
- [AI Mega Trends in Gaming and Hospitality](https://followoz.com/resources/blog/ai-mega-trends-in-gaming-and-hospitality/) - Anything fun should be easy, right? Not quite. For the world’s largest entertainment company, delivering fun to thousands of customers around the world round the clock is a complex operation. As Hard Rock’s André Gowens, VP of Enterprise Architecture and Software Engineering, reminds us, “Hard Rock is where people go to have fun.” But behind
- [Four Simple Steps to Fully Leveraging Generative AI](https://followoz.com/resources/technical-guides/four-simple-steps-to-fully-leveraging-generative-ai/) - By Raza Ali, OZ R&D OpenAI's GPT-3 (Generative Pre-trained Transformer 3) model is a state-of-the-art language processing model that has been pre-trained on a massive amount of text data to generate natural language responses to given prompts. But how can this powerful tool be fine-tuned to accelerate your own digital transformation and business success? In
- [AI Integration: How Smart Companies Get It Right](https://followoz.com/resources/blog/ai-integration-how-smart-companies-get-it-right/) - By Murray Izenwasser, Senior Vice President, Digital Strategy Innovative companies know that transitioning to AI isn't only about adding new technology. It's about rethinking how an organization operates from the ground up. It's not just about the tech team; it involves everyone from the boardroom to the front lines. While there isn't a one-size-fits-all model,
- [Core Values and Community Outreach](https://followoz.com/resources/blog/core-values-and-community-outreach/) - Empathy. Positivity. Outcome-Focused. Constant evolution. Success as a team. These five core values are the foundation of OZ Digital Consulting. No matter the industry focus, technology specialty, or department, our team members embody these values and showcase them daily within our offices (and home offices) as well as in the community. Team members in Asia,
- [Does Your Data Need a Data Lakehouse?  3 Questions to Ask.](https://followoz.com/resources/blog/does-your-data-need-a-data-lakehouse/) - Understand the role of a data lakehouse in your data architecture strategy. Request a meeting for a free evaluation of your current data management solutions.
- [Digital Transformation and the Value it Brings to Marketing](https://followoz.com/resources/blog/digital-transformation-and-the-value-it-brings-to-marketing/) - At OZ, we are immersed in digital transformation. We provide innovative technology solutions and services focused on customer experience (CX). Our clients in the travel, life sciences, health care, high-technology, financial services, and retail industries engage with OZ to enhance CX for their customers, or to improve internal processes and business activities, among other things.
- [Adapt Processes to Serve Customer Demand Based on Data Metrics](https://followoz.com/resources/blog/data-driven-processes-serve-customers/) - Property and Casualty (P&C) insurers stand in the valleys between mountains of challenges. According to McKinsey, auto insurers have lost an average of $4.2 billion each year on underwriting profits over the past half-decade¹. Between increasing competitive pressures, unparalleled levels of uncertainty and change, and sweeping digitization, building financial resilience, growth, and innovation isn't easy.
- [Intelligent Automation in the Insurance Industry – December 2021 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-november-2021-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed November’s edition, click
- [The Web 3.0 Revolution Has Arrived](https://followoz.com/resources/blog/the-web-3-0-revolution-has-arrived/) - The digital revolution of the 21st century has ushered in a new era of technology: Web 3.0. This latest evolution of the web brings with it unprecedented opportunities for businesses and professionals to create content using large language and image AI models—sometimes referred to as generative AI or foundation models. With its enhanced capabilities, Web
- [How Technology is Extending & Reshaping the Future of Our “Golden Years”](https://followoz.com/resources/blog/how-technology-is-extending-reshaping-the-future-of-our-golden-years/) - [vc_row][vc_column][vc_column_text]Is ninety the new forty? And if so, what does this vast extension of our golden years mean—economically, philosophically, and practically—for the institution of retirement? In this month’s episode of Transformation Matter, OZ Chief Transformation Officer Paul Bailo has an enlightening, sobering, and, ultimately, hopeful conversation with Nassau Financial Group Chief Marketing Officer and host of That Annuity Show Paul Tyler about this moment of
- [Insurance: Unique Challenges, Innovative Solutions](https://followoz.com/resources/blog/insurance-unique-challenges-innovative-solutions/) - When it comes to changing the game, insurance is a different—and complex—beast. And there’s a simple reason for that: Safeguarding the public and businesses from constantly emerging risks requires a constantly evolving industry. Many insurers have grown from offering a single product—say, personal or auto—to operating as multi-line providers. Remember, when some of these companies
- [Seizing the unprecedented opportunities of generative AI](https://followoz.com/resources/forbes/seizing-the-unprecedented-opportunities-of-generative-ai/) - “The age of AI is upon us,” OZ Chief Solutions Officer Emmanuel Ramos writes in his latest Forbes column, “and technology leaders must remain on the cutting edge when it comes to using fresh innovations and readying themselves for what's ahead with organized planning.” To this end, Ramos provides a concise-yet-thorough look at the creation,
- [How Insurtech Will Save Your Premium From Climate Change](https://followoz.com/resources/blog/how-insurtech-will-save-your-premium-from-climate-change/) - A few raindrops on your windshield might mean an additional twenty minutes on your I-95 commute, but, according to a 2018 Intergovernmental Panel on Climate Change (IPCC) report analyzing the relationship between climate change and extreme weather events, the effect of rising CO2 levels—from severe heatwaves, heavy precipitation, coastal flooding, and coastal erosion—could be much more consequential.
- [CX is about more than metrics](https://followoz.com/resources/forbes/cx-is-about-more-than-metrics/) - In our tech-driven marketplace, the details of what constitutes great customer service change at a dizzying pace. Yet, there are some fundamentals that do not shift. That is the takeaway from a fascinating recent Forbes symposium, 15 Ways Tech Teams Can Help Companies Provide an Outstanding CX, featuring a distinguished panel including OZ Chief Solutions
- [Finding the balance between innovation and human-centered customer experience](https://followoz.com/resources/blog/finding-the-balance-between-innovation-and-human-centered-customer-experience/) - There’s no turning back now… Thanks to innovations in digital banking, today’s consumers have easier, faster, and more efficient access to their finances than ever before. So, how can traditional branches adapt to this digital shift while still maintaining a seamless customer experience? First, let’s define the terms: Digital transformation in banking refers to a
- [A guide to winning in the era of major technology transformation](https://followoz.com/resources/blog/a-guide-to-winning-in-the-era-of-major-technology-transformation/) - As digital technologies continue to disrupt traditional business models, it is crucial for organizations to strategically align IT functions with overall objectives. But what, precisely, does that entail? From adopting agile working methods, leveraging analytics applications for data-driven decision-making, and integrating CIOs into leadership teams to investing in training and apprenticeships programs, building proactive CEO
- [Three Keys to Innovation Success](https://followoz.com/resources/blog/three-keys-to-innovation-success/) - Innovation is at the top of every CEO’s agenda. Yet — despite innovation being a burning priority — why do most innovation initiatives fail to take off? Consider this: 54% of innovating companies struggle to bridge the gap between innovation and business strategies.[i] 83% of strategic transformation initiatives fail.[ii] 64% of global executives say a
- [Shining a Light on Your Software Development Path Forward](https://followoz.com/resources/forbes/shining-a-light-on-your-software-development-path-forward/) - “Every software development project starts with high hopes and expectations, but without careful planning, any one of a variety of obstacles can impede a successful release…” So begins the introduction to the recent Forbes symposium, 20 Common Obstacles That Can Delay (Or Derail) A Software Project—and, among the distinguished panel, you will find OZ Chief
- [How Cutting-Edge Automation Can Transform Your Business Processes & Trajectory](https://followoz.com/resources/blog/how-cutting-edge-automation-can-transform-your-business-processes-trajectory-2/) - By Muhammad Usama, Mulesoft-Certified Developer & Automation Consultant Every company wants to increase its employee productivity and digital competitiveness in the market. Unfortunately, most standard workflows, rife with time-consuming manual tasks, stand in the way. How can we bridge that gap? Enter Robotic Process Automation (RPA), which automates repetitive tasks with bots, mimicking human users
- [The Secret to Impressing Potential Tech Employers](https://followoz.com/resources/blog/the-secret-to-impressing-potential-tech-employers/) - “Can you share a time when you successfully utilized sales techniques to drive technology initiatives or secure partnerships? What was the outcome?” For someone coming from a primarily tech background, this question might be a bit difficult to navigate. The truth is, however, that we are all in sales. Which is why Manny Ramos, Chief
- [Make the Most of One of Today’s Most Powerful Leading-Edge Platforms](https://followoz.com/resources/blog/make-the-most-of-one-of-todays-most-powerful-leading-edge-platforms/) - By Wasil Ahmed, Integration Developer MuleSoft Anypoint is a powerful integration platform that provides a comprehensive suite of tools and services to connect applications, data, and devices across on-premises and cloud environments. Today we’ll look at one specific area in which Anypoint can accelerate and empower your business: Integration. What is MuleSoft Anypoint? At its
- [AI is Transforming the Insurance Industry Landscape](https://followoz.com/resources/blog/ai-is-transforming-the-insurance-industry-landscape/) - By Paul Bailo, Cheif Transformation Officer Artificial Intelligence (AI) is quickly becoming a game-changer across nearly every industry—and insurance is no exception. The integration of AI in insurance paves the way for enhanced customer experiences, streamlined operations, and advanced risk assessment. How is AI transforming the landscape of insurance? From virtual assistants to claims processing
- [Webinar: Creating an Automation Strategy and Roadmap](https://followoz.com/resources/blog/webinar-creating-an-automation-strategy-and-roadmap/) - Overview: We often hear insurance professionals say, “I know I need to begin to automate my business and operations, but where do I start? With a policy admin system? If so, which one? Or should I focus on automating underwriting and rating capabilities?” In this joint webinar with NAMIC, Murray Izenwasser, Senior Vice President of
- [This is Huge – Amazon Alexa is Now HIPAA Compliant](https://followoz.com/resources/blog/this-is-huge-amazon-alexa-is-now-hipaa-compliant/) - Big news in the digital health industry this week! Amazon has made the Alexa – which has the largest market share of all digital voice assistants – HIPAA compliant. Intelligent Voice interactions on devices like the Alexa are naturally suited for healthcare, however, creating applications for Alexa couldn’t be done until now. That’s because most
- [The Digital Wizards at OZ Are Making Customers King](https://followoz.com/resources/blog/the-digital-wizards-at-oz-are-making-customers-king/) - [vc_row][vc_column][vc_column_text]Everchanging consumer expectations and savvy technologies are revolutionizing the travel and hospitality experience at a rapid pace. To keep up, it is essential for businesses to make the customers king. Our VP of Consulting for Travel and Hospitality, Jorge Agnese, offers insight on how to ensure your customer experience is top-notch, with the use of
- [Why Florida Is Primed for a Customer Experience Revolution](https://followoz.com/resources/blog/why-florida-is-primed-for-a-customer-experience-revolution/) - From sandy beach resorts to cruise ports and amusement parks, there is no doubt that a large part of Florida’s economy revolves around travel and tourism. In 2017, it’s estimated that over 116 million tourists visited the state and 1.1 million people have jobs related to tourism, contributing $51 billion to the state GDP, according to
- [Customer Experience for Cruise Lines Starts Long Before Boarding](https://followoz.com/resources/blog/customer-experience-for-cruise-lines-starts-long-before-boarding/) - Consumers today have sky-high expectations when it comes to travel. They are seeking unique, tailored experiences that will enhance their vacations, as well as their personal lives. For example, travelers on one the nation’s top cruise lines can upload pictures of themselves and their passports to an app and then simply tap a fob to
- [Check-In Guest Experience at a CX Conference](https://followoz.com/resources/blog/check-in-guest-experience-at-a-cx-conference/) - Clack-Clack-Clack-Clack…. The sound of keystrokes by 14 check-in agents feverishly entering information into their computers to check-in hotel guests standing in a line that snakes down the corridor. This was the scene at a Las Vegas hotel I was staying at while attending a Customer Experience conference. When it was finally my turn, I walked
- [Data and Analytics – Where is it going?](https://followoz.com/resources/blog/data-and-analytics-where-is-it-going/) - Two weeks ago, I attended the 2019 Gartner Data & Analytics Summit in Orlando, Florida. This event is one of the leading conferences in the country for data and analytics practitioners like myself. This year was an extraordinary year to participate. In many ways, it was a different Gartner conference than those I’d attended in
- [The Cruise Might Be Over, But the Need for Exceptional Customer Experience Continues](https://followoz.com/resources/blog/the-cruise-might-be-over-but-the-need-for-exceptional-customer-experience-continues/) - Imagine this: you are sailing away from the crystal blue, serene waters of the Caribbean, about to dock on land and walk off the cruise ship; your vacation has come to an end. The end of any vacation can be a bit depressing, but it’s made even more so if you’ve experienced poor customer experiences
- [Car Buying Is All Customer Experience – Dealerships Beware!](https://followoz.com/resources/blog/car-buying-is-all-customer-experience-dealerships-beware/) - “Hi, what vehicles can I help you see today?” is a typical question you hear when walking into a car dealership. As a petrol head myself, nothing irritates me more than an old-fashioned “used car salesman” sales approach. For too long, the car buying process has been lengthy, burdensome and never truly focused on Customer
- [Progression of Economic Value Due to CX: Coffee](https://followoz.com/resources/blog/progression-of-economic-value-due-to-cx-coffee/) - Written by: Angelo Beacon Client Executive OZ We have seen a shift in today’s society where prices and products are no longer enough to win and retain customers. According to a Walker study, “By 2020, customer experience will overtake price and product as the key brand differentiator.” Businesses are winning when they adapt accordingly, meanwhile,
- [Demystifying RPA](https://followoz.com/resources/blog/demystifying-rpa/) - Robotic Process Automation (RPA). Three words when used together have some fearing for their job due to conflation with Artificial Intelligence (AI), while others picture a physical robot! So, what is RPA? Have you ever built a user interface (UI) macro? Congratulations you’ve implemented RPA. Back in the mid-90s, while at university, in Leeds, England,
- [OZ Continues to Digitally Transform Patient Experience](https://followoz.com/resources/blog/oz-continues-to-digitally-transform-patient-experience-in-health-care-joins-several-local-organizations/) - Our company name, OZ, may be new, but we have been a part of the South Florida community for over 20 years. Our approach to digital transformation has helped more than 400 Florida-based businesses in a wide range of industries – travel and hospitality, retail, life sciences and health care, financial services, and high-tech. Life
- [The CX Opportunity for Travel and Hospitality](https://followoz.com/resources/blog/the-cx-opportunity-for-travel-and-hospitality/) - Recent reports have shown that 86% of customers are willing to pay more for better customer experience (CX). It is important to consider the flip side of this too, consumers are very likely to begin doing business with a competitor following a poor customer experience. Customer experience is quickly becoming the number one brand differentiator. This is
- [4 Ways Digital Innovation Is Transforming CX for Hospitality](https://followoz.com/resources/blog/4-ways-digital-innovation-is-transforming-cx-for-hospitality/) - Every time we visit a hotel, frequent a restaurant or hop on a plane, we as customers see evidence that the hospitality world is morphing as the use of digital technologies increases. Marriott hotels are experimenting with voice activation so that guests can ask an in-room assistant for tourist advice. McDonald’s is renovating some of its restaurants to include
- [Trends and the Not so Distant Future of Consumer Customer Experience Don’t Be Left Behind](https://followoz.com/resources/blog/trends-and-the-not-so-distant-future-of-consumer-customer-experience-dont-be-left-behind/) - Earlier this month, I attended Shoptalk – one of the biggest and fastest-growing retail industry events of the year. In just its fourth year, Shoptalk already has 8400+ attendees and some of the biggest names in both retail and technology. As the VP of OZ’s Retail and Consumer Consulting practice, I’m amazed at how quickly
- [The Future of Furniture Retail](https://followoz.com/resources/blog/the-future-of-furniture-retail/) - With today’s focus on Customer Experience (CX) and the presence of e-commerce giants like Amazon and Wayfair, it’s never been easier to window shop, compare prices or easily place an order for your furniture to be delivered directly to your home. While retailers close shop left and right, one would think the future of furniture
- [9 Ways OZ Enhances the Travel Industry](https://followoz.com/resources/blog/9-ways-oz-enhances-the-travel-industry/) - For such an old-fashioned industry, travel has sure come a long way. The technology we have at our fingertips today to enhance and promote travel options and engage and delight travelers is a wonder. From mobile check in to virtual reality tours; from app-controlled room thermostats to facial recognition room entry. Technology is growing by
- [Digital Technologies Continue to Transform Customer Experience](https://followoz.com/resources/blog/2020-outlook-digital-technologies-continue-to-transform-customer-experience-across-many-industries-2/) - The end of another year – and decade – provides the perfect time to reflect on what digital technologies will continue to transform customer experience (CX) for the kickoff of 2020. We gathered a handful of our experts and asked them to share their thoughts on what is on the horizon for the new year.
- [Modern Technologies Like AR/VR Attract the New Generation of Buyers](https://followoz.com/resources/blog/modern-technologies-like-ar-vr-attract-the-new-generation-of-buyers/) - There I stood, confused and frustrated in the middle of the furniture store. Searching for an entertainment center that would not only fit in my new living room but match with maximum storage space. My journey as a buyer was almost complete, but I was stuck between two choices and there was no more selling
- [The Big Game’s Future CX Will Be a Technology Touchdown](https://followoz.com/resources/blog/super-bowls-future-cx-will-be-a-technology-touch-down/) - The Big Game is big business. Americans spend close to $15 billion annually on football watching parties, or just over $81 per person. Fans who actually attend the biggest football game of the year shell out even more. The event generated $450 million for Minnesota in 2018, and $400 million for Atlanta in 2019. It’s
- [OZ Greenhouse - The Connected | NFT | Hydroponic System - Blog 1/5](https://followoz.com/resources/blog/oz-greenhouse-the-connected-nft-hydroponic-system-blog-1/) - At the OZ lab, one of our fundamental missions is to help ideate and solve problems that benefit our clients. However, there are times that we take a pause and pick a problem that we feel passionately about and makes us think about how we can positively impact the world. The OZ Greenhouse is based
- [Digital Tech Can Boost Citizens’ Trust In Coronavirus Response](https://followoz.com/resources/blog/digital-tech-can-boost-citizens-trust-in-coronavirus-response/) - Amid the spread of the novel coronavirus, it’s more vital than ever for the public sector to rely upon technology to share crucial—even life-saving—information with the nation. OZ is deeply invested in our local community of South Florida, and one of our latest solutions, Immerse, is our small part to try and help protect the people and businesses located
- [We Are All Mark Watney](https://followoz.com/resources/blog/we-are-all-mark-watney/) - I have been consumed by articles reacting to what is now coined the “new normal,” and thought it would be interesting to put timelines together: the coronavirus timeline and my clients' and industry reaction timeline. Here it is: “I have no way to contact NASA. And even if I could, it’s going to be
- [Automation Process Design for Your P&C Reinsurance Team ROI](https://followoz.com/resources/blog/automation-process/) - Intelligent Process Automation alleviates the necessity of humans to perform repetitive tasks while eliminating errors and bottlenecks. Robotic processes combined with artificial intelligence and machine learning result in efficiency, enhanced security, and better customer experiences, translating to customer loyalty and a better bottom line. OZ consultants have the expertise to help your insurance team identify
- [Wins For RPA Projects: How To Measure Automation Outcomes](https://followoz.com/resources/blog/rpa-projects/) - In the current highly competitive marketplace, companies are facing an increasing demand to do more with less. One potential solution to hand off repetitive, manual, and time-consuming tasks to save costs and time is Robotic Process Automation (RPA). RPA projects apply to every industry and are now an essential tool for Property and Casualty insurance
- [Intelligent Process Automation for Reinsurance, Quick Wins](https://followoz.com/resources/blog/process-automation-for-reinsurance/) - Quick wins give your project momentum by driving early value, which is precisely what Intelligent Process Automation (IPA) can do for reinsurance companies. What Challenges Are Reinsurance Companies Facing? As the pressure mounts to grow and remain competitive, reinsurers look to areas where they can control their own destiny on the expense side of their
- [Simplify and Automate Insurance Processes Through RPA](https://followoz.com/resources/blog/automate-insurance-processes/) - It wasn't long ago that Robotic Process Automation services were considered possibilities of the future, not the tools of leading businesses today. Particularly in the insurance industry, having workers capable of performing repetitive tasks reliably and accurately is essential for keeping bottom-line performances optimized. Such tasks are ideal for RPA (Robotic Process Automation), which is
- [RPA Implementation: A 7-Step Strategy For Insurance Companies ](https://followoz.com/resources/blog/rpa-implementation-strategy/) - It is often not until we pause and take a closer look at how we run our operations that we begin to realize how many of our processes and systems are excellent candidates for automation. With an expanding embrace of Robotic Process Automation (RPA), businesses are seeing their ROI leap to new heights. Attaining a
- [Automated Claims, What Predictive Processes to Consider](https://followoz.com/resources/blog/automated-claims/) - Imagine a dedicated worker who only cares about performing simple rote tasks accurately and speedily, a worker who needs few breaks, and those pauses are only to tweak the worker to maintain a performance level that remains high and error-free. If you can visualize such a worker, you have also described an RPA in action.
- [Leverage Smart Processes and New Technologies Based on Data Analytics Insights](https://followoz.com/resources/blog/smart-processes-from-data-analytics-insights/) - Big data, data analytics, predictive analytics. Whatever the term, the results rely on data, but not just any data. Quality data is needed for quality results. Unfortunately, many insurance companies struggle to deliver quality data in the quantities required for reliable data analytics insights. To deliver useful insights, insurers need to overcome obstacles such as
- [5 Ways Data Analytics Improves Customer Experience and Increases Staff Productivity](https://followoz.com/resources/blog/data-analytics-customer-experience/) - Happy employees make happy customers. According to a Harvard Business Review article, even a slight improvement in employee satisfaction increases a company's value by at least 7%. And, productive employees are happy employees. People want their efforts to have meaning. They want to contribute to the growth of an organization. One way for businesses to
- [Data Reporting and Dashboards Changing The Game for Property & Casualty (P&C) Insurance Companies](https://followoz.com/resources/blog/data-reporting-dashboards-changing-insurance/) - Navigating Between Cost Savings and Crisis-Led Innovation Based on Real-Time Customer Data Insights Is Much Simpler The pressure valve of insurance digitization is starting to burst. Over the past five years, P&C insurers have lost an average of $4.2 billion in underwriting profit¹. Worse yet, profits on personal auto lines are expected to plummet by
- [Identify Gaps in Operational Excellence Through Real-Time Data Reporting and Dashboards](https://followoz.com/resources/blog/identify-gaps-through-data-reporting/) - Adults make 35,000 decisions in a day. According to Cornell University, individuals make 3,500 daily decisions about food alone. It's no wonder people have decision fatigue. A significant contributor to decision overload is not having sufficient information to make the decision. Sometimes, the opposite is true. There's so much information it's impossible to process it
- [Intelligent Automation in the Insurance Industry – August 2021 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-august-2021-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know how immensely necessary the push toward digitization and true intelligently automated processes is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more.
- [Announcing OZ's sponsorship at InsureTech Connect 2021](https://followoz.com/resources/blog/announcing-ozs-sponsorship-at-insuretech-connect-2021/) - OZ is excited to be sponsoring #ITCVegas2021 and look forward to being at the world’s largest gathering of insurance leaders and innovators. From Oct. 4-6, we are available to answer your questions about Intelligent Automation in insurance, a growing topic of conversation and development in the industry. If you're attending, let's connect and if you
- [Intelligent Automation in the Insurance Industry – September 2021 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-september-2021-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization and true intelligently automated processes is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more.
- [5 “Insurtech” Trends Easing the Technology Strain on Insurance Companies](https://followoz.com/resources/blog/insurtech-technology/) - What is Insurtech? Insurtech —short for "insurance technology"—is an extensive category of constantly changing technologies used in the insurance industry. In essence, Insurtech encompasses all technologies used by insurance companies to enhance the efficiency of their operations. Just like with every other industry, the insurance sector is becoming more technologically advanced by the day. More
- [Insurance Technology Is Driving A Powerful Industry Reset](https://followoz.com/resources/blog/insurance-technology/) - The insurance industry comes across as one of the most consistent segments of our capitalistic endeavors. Contrary to this misconception, property & casualty companies have set the pace by determining the rates and establishing the standards for insuring people, properties, and events. Amidst massive amounts of details, stacks of paperwork and hair raising risk-analysis pressures,
- [Intelligent Automation in the Insurance Industry – November 2021 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-november-2021-snapshot-2/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed October’s edition, click
- [Insurance Technologies and Intelligent Automation: The New Standard for Insurance Companies](https://followoz.com/resources/blog/insurance-technologies-and-intelligent-automation-the-new-standard-for-insurance-companies/) - The insurance industry has seen a rise in competition over the last decade, and with ever-rising costs and outdated data infrastructures, there's an impending need to adopt the latest technologies to stay relevant. When it comes to these technologies, Intelligent Automation is a clear winner. Intelligent Automation is a crucial technology that can help the
- [Business Process Automation: A 5-Minute Read](https://followoz.com/resources/blog/business-process-automation-a-5-minute-read/) - To automate is to be mindful of business resources. Deciding which processes require automation and which processes must be handled manually can make the difference between a company maximizing its ROI, or a company that misallocates its resources. To stay ahead of the competition requires companies to engage in different multilevel analyses only business process
- [Intelligent Automation in the Insurance Industry – January 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-january-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed December’s edition, click
- [Owwll Takes Flight with the Help of OZ ](https://followoz.com/resources/blog/owwll-takes-flight-with-the-help-of-oz-2/) - Every great innovation often starts with a single conversation, and it was no different when talks about Owwll first started. Jason R. Hill, a successful entrepreneur, had an idea he needed help bringing to life. Hill, who previously collaborated with OZ Digital Consulting, approached the OZ team hoping to leverage their project strategy, ideation, and
- [Owwll Takes Flight with the Help of OZ ](https://followoz.com/resources/blog/owwll-takes-flight-with-the-help-of-oz/) - Every great innovation often starts with a single conversation, and it was no different when talks about Owwll first started. Jason R. Hill, a successful entrepreneur, had an idea he needed help bringing to life. Hill, who previously collaborated with OZ Digital Consulting, approached the OZ team hoping to leverage their project strategy, ideation, and
- [Intelligent Automation in the Insurance Industry – March 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-march-2022-snapshot-2/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous
- [5 Insurance Industry Myths About AI-Driven Efficiency](https://followoz.com/resources/blog/5-insurance-industry-myths-about-ai-driven-efficiency/) - Despite some common misconceptions, AI-driven efficiency isn’t relegated to the distant future, nor is it a pipedream. Artificial intelligence is already revolutionizing the insurance industry. You can achieve tangible results by deploying AI strategies now … but only if you stop believing the following myths. Myth #1: Your Data Is Too Unorganized Most insurance companies
- [OZ is a proud Bronze Sponsor of InsurTech Insights Americas 2022](https://followoz.com/resources/blog/oz-is-a-proud-bronze-sponsor-of-insurtech-insights-americas-2022/) - It is with great pleasure and excitement that we are able to announce our Bronze-level sponsorship of the upcoming InsurTech Insights Americas event in New York City on May 25th and 26th. We are the conference's exclusive sponsor of the AI-engine-powered mobile app. So, when you arrive at the event, be sure to download the
- [Intelligent Automation in the Insurance Industry – April 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-april-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous
- [Redefining Success Innovation Through Digital Transformation](https://followoz.com/resources/blog/redefining-success-innovation-through-digital-transformation/) - What is Digital Transformation? You see it everywhere you look, but the definition may vary from source to source. For our conversation, digital transformation is understanding the issues with current processes and modifying or creating new solutions with the latest technology tools available to meet current market demands. These innovative solutions help us transform how
- [What is Modernization & Optimization, and is it different from Digital Transformation?](https://followoz.com/resources/blog/what-is-modernization-optimization-and-is-it-different-from-digital-transformation/) - Many companies these days are evaluating whether they need to embark on a large, ambitious Digital Transformation initiative. Frequently, they are better served by taking on smaller, incremental improvements through Modernization and Optimization projects. Modernization and Optimization requires looking at opportunities to simplify and improve outdated or clunky organizational processes. While Digital Transformation sometimes feels
- [Intelligent Automation in the Insurance Industry – May 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-may-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous edition, click
- [Insurtech Insights Americas 2022: A Recap](https://followoz.com/resources/blog/insurtech-insights-americas-2022-a-recap/) - Last week, representatives from OZ made their way to New York City as Bronze-level sponsors of this year’s Insurtech Insights Americas…and what a week it was! As a proud and enthusiastic sponsor of this event, OZ attendees explored potential business relationships and made a few friends along the way. Our attendees included: Mark Smith President
- [Insurance Webinar Announcement - June 15, 2022](https://followoz.com/resources/blog/webinar-announcement-june-15-2022/) - What: Live Webinar Topic - "Delivering the Insurance Customer-of-the-Future Experience" When: June 15th, 2022 at 2 PM EST Where: Zoom How: Register OZ Digital Consulting is partnering with Anthony O'Donnell, Executive Editor of Insurance Innovation Reporter, to host another webinar. This one-hour webinar, moderated by O’Donnell, will feature: Nichole Myers, Chief Underwriter at Ethos Craig
- [The Benefit of a Bot](https://followoz.com/resources/blog/the-benefit-of-a-bot/) - What Are Bots? When we hear the word robot, I'm sure some iconic stereotypes come to mind. Perhaps you're thinking of some time-traveling war machine resembling a human with capabilities that exceed even the greatest extent of our natural ability. If our reality was filmed and directed by James Cameron, that might be true! The
- [25 Years of Transformation](https://followoz.com/resources/blog/celebrating-25-years-of-excellence/) - The Vision AAJ Computer Services, Inc. which consists of OZ Digital Consulting and Jet Health Solutions celebrates its 25th anniversary on June 25th, 2022. While 80% of companies do not make it to 20 years of operation, we consider this significant landmark a testament to strong leadership and dedicated team members. But AAJ's current success
- [Intelligent Automation in the Insurance Industry – July 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-july-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous edition, click
- [OZ Sponsors the NAMIC 127th Annual Convention](https://followoz.com/resources/blog/oz-sponsors-the-namic-127th-annual-convention/) - We are excited to announce our continued sponsorship with NAMIC at their 127th Annual Convention in Dallas on September 18th through the 21st. Not only are we sponsoring at the Bronze level, but we are also proudly sponsoring Monday's "Morning Cup of Joe"! Hopefully, every attendee enjoys a much-needed caffeine boost in the pre-function area
- [OZ Sponsors InsureTech Connect (ITC) 2022 in Las Vegas](https://followoz.com/resources/blog/oz-sponsors-insuretech-connect-itc-2022-in-las-vegas/) - We are excited to announce our continued sponsorship at the 2022 InsureTech Connect (ITC) from September 20th through the 22nd. You can find our team at OZ's semi-private meeting pod, #2312, in the Exhibit Hall. This year, we are proudly sponsoring at the Bronze level and we are ready to meet with carriers and other
- [Intelligent Automation in the Insurance Industry – August 2022 Snapshot](https://followoz.com/resources/blog/intelligent-automation-in-the-insurance-industry-august-2022-snapshot/) - [vc_row][vc_column][vc_column_text]With experience in the insurance industry, we know just how necessary the push toward digitization is. To keep up with the changing landscape and conversation, OZ has compiled a new Insurance Industry Snapshot. Each month, expect highlights of the latest and greatest news surrounding Insurtech, Customer Experience, Claims, Underwriting, and more. If you missed the previous edition, click
- [Building the Entrepreneurs’ Field of Dreams: A Conversation with Alan B. Levan | NSU Broward Center of Innovation Chief Innovation Officer, John Wensveen](https://followoz.com/resources/blog/building-the-entrepreneurs-field-of-dreams-a-conversation-with-alan-b-levan-nsu-broward-center-of-innovation-chief-innovation-officer-john-wensveen/) - Standing amidst 54,000 square feet of unadorned concrete in a long-empty fifth-floor space of the Alvin Sherman Library at Nova Southeastern University, John Wensveen experienced what could fairly be called his Field of Dreams moment. Wensveen—a Vancouver-born serial entrepreneur and academic then pulling double duty as a Vice Provost at Miami Dade College and CEO
- [3 Ways the Forgotten Origins of Hospitality will Determine its Future](https://followoz.com/resources/blog/3-ways-the-forgotten-origins-of-hospitality-will-determine-its-future/) - Though the buzzwords and physical interfaces constantly shifted and evolved, the heart and soul of hospitality have remained remarkably intact for thousands of years. And if the best way to get where you want to be is to have some understanding of how you got to where you are, then it’s worth taking a trip
- [Robots: An Efficient Solution for The Staffing Crisis](https://followoz.com/resources/blog/robots-an-efficient-solution-for-the-staffing-crisis/) - Innovation has been the cornerstone of hospitality since the first roads began to spiderweb across Europe—and so it should come as no surprise that it is within this industry that viable solutions to the ongoing staffing crisis of the last few years are incubating. Or, perhaps more accurately, charged up. Enter LG’s CLOi ServeBot—an intelligently
- [The 7 Core Traits of Successful Digital Leaders](https://followoz.com/resources/blog/the-7-core-traits-of-successful-digital-leaders/) - Digital leadership is more than simply possessing a strategic, forward-thinking mindset—though that is, of course, essential. It is also, at its core, a way of being and doing that challenges outmoded models of management centered around capital-“L” Leaders issuing decrees to people-drones who are encouraged to execute rather than think. In contrast, today’s most effective
- [A Partnership That Takes on Climate Change: OZ and InnSure](https://followoz.com/resources/blog/a-partnership-that-takes-on-climate-change-oz-and-innsure/) - In our latest press release, OZ is announcing its wide-ranging partnership with eco-focused insurance solutions facilitator, InnSure! Our objective to empower businesses of all sizes through accelerated growth perfectly aligns with InnSure's Climate and Risk Insurance Sandbox (CRIS) initiative, which seeks to "support the insurance industry of the future and respond to the challenges posed
- [South Florida-based Digital Consultancy Accelerates Startup Journeys at NSU](https://followoz.com/resources/blog/south-florida-based-digital-consultancy-accelerates-startup-journeys-at-nsu/) - Find the related Press Release here. For the past quarter century OZ, a global digital and technology company, has empowered businesses of all sizes to innovate and accelerate their growth by leveraging digital strategies and innovative technologies. Now, as title sponsors of the inaugural Accelerate cohort at the Alan B. Levan | NSU Broward Center
- [3 Ways This Startup Harnessed the Power of Innovation](https://followoz.com/resources/blog/3-ways-this-startup-harnessed-the-power-of-innovation-and-how-you-can-too/) - “Do you offer daily chair rentals?” The question took Dr. Tye Caldwell and his wife Courtney by surprise. This was 2012 and though the couple’s Plano, Texas salon did indeed a row of empty styling seats, the industry standard at the time was either brick-and-mortar ownership or long-term leases. But rather than dismiss the request
- [WATCH: InnSure Executive Director Talks to OZ about the ROI of “Tree Hugging,” How the Insurance Industry Will Supercharge the Fight Against Climate Change, & More](https://followoz.com/resources/blog/watch-innsure-executive-director-talks-to-oz-about-the-roi-of-tree-hugging-how-the-insurance-industry-will-supercharge-the-fight-against-climate-change-more/) - “Are you telling us that the insurance industry is treehuggers now that they’re advocating for the environment?” This is the good-naturedly provocative question OZ Chief Transformation Officer Dr. Paul Bailo puts to InnSure Executive Director Charlie Sidoti in the new OZ webinar series's informative and entertaining inaugural episode. “It’s in their best interest,” Sidoti responds,
- [3 Ways to Intelligently Automate Customer Satisfaction](https://followoz.com/resources/blog/3-ways-to-intelligently-automate-customer-satisfaction/) - Even as guest traffic returns to pre-pandemic norms, customer satisfaction continues to take a precipitous fall. Before our friends in the hospitality industry despair, however, there is good news: Increasingly sophisticated and powerful artificial intelligence (AI) technology is stepping into the breach, proactively transforming prospective bad reviews into rebookings. Can artificial intelligence (AI) be the
- [Everything You Ever Wanted to Know About Seducing Your Customers But Were Afraid to Ask](https://followoz.com/resources/blog/everything-you-ever-wanted-to-know-about-seducing-your-customers-but-were-afraid-to-ask/) - [vc_row][vc_column][vc_column_text] I live in a small, quaint town called Trumbull, Connecticut. Just off Main Street, we are blessed with Gaetano’s Deli. Truth be told, Gaetano’s is not selling anything different than any other deli in the world. And yet there is often a line of eager customers stretching out the door. Why? Because the people
- [Ready to finally close the door on the “Office of No”? Here’s how.](https://followoz.com/resources/forbes/ready-to-finally-close-the-door-on-the-office-of-no-heres-how/) - Though only a couple weeks have passed since we announced that our own Chief Solutions Officer Manny Ramos has joined the ranks of the Forbes Technology Council—an invitation-only organization that brings together senior-level technology executives to share and deepen their “deep knowledge and diverse expertise”—the partnership is already bearing fruit. In his first piece for
- [3 Takeaways from AWS reinvent 2022](https://followoz.com/resources/blog/3-takeaways-from-aws-reinvent-2022/) - Billed as the “biggest, most comprehensive, and most vibrant event in cloud computing,” the 2022 edition of AWS re:Invent continued to not only live up to its reputation but exceed it. OZ Chief Solutions Officer Emmanuel Ramos was on hand for this five-day tour of the digital cutting edge—with a projected attendance of 50,000 spread
- [Transformation Happens: OZ @ TECHpalooza](https://followoz.com/resources/blog/transformation-happens-oz-techpalooza/) - “Transformation happens when, from a business perspective, you fundamentally change either part or all of your organization using the tools, platforms, and technologies currently available,” OZ Senior Vice President of Digital Strategy Murray Izenwasser told a panel audience gathered in Fort Lauderdale for last week’s TECHpalooza—tagline: “Re-Discovering Innovation”—and the setting for such a message could
- [Unlock the Benefits of a Data Mesh for Your Tech Organization](https://followoz.com/resources/blog/unlock-the-benefits-of-a-data-mesh-for-your-tech-organization/) - For CIOs, CTOs, and other senior executives seeking to stay ahead of the curve in terms of digital transformation initiatives, understanding what a data mesh is—and how it works—is critical. For those leaders ready to harness the scope and myriad benefits of this powerful cutting-edge data management technology, we present the following concise-yet-thorough guide. What
- [OZ Sponsors the Future at Accelerate Pitch Night](https://followoz.com/resources/blog/oz-sponsors-the-future-at-accelerate-pitch-night/) - Could America’s national pastime provide a blueprint for its entrepreneurial future? Alan B. Levan | NSU Broward Center of Innovation Executive Director Dr. Jon Wensveen—perhaps unsurprisingly—believes it very well could be. “Most incubators and accelerators try to figure out how to get you to first base,” Wensveen told the audience of mentors and mentees gathered
- [The Power of Customer 360](https://followoz.com/resources/blog/the-power-of-customer-360/) - For businesses that wish to remain competitive in the digital age, an accurate, up-to-date 360-degree view of a customer’s data is no longer a luxury but a necessity. Of course, achieving such insight and advantage can often seem easier said than done—especially without an experienced partner in your corner. So here, courtesy of OZ, is
- [The hospitality industry is back—and digital transformation is on the 2023 menu](https://followoz.com/resources/blog/the-hospitality-industry-is-back-and-digital-transformation-is-on-the-2023-menu/) - The hospitality industry came roaring back in 2022—but no one is planning to rest on laurels in 2023. Here are three ways post-COVID hospitality will get back to the future in the year ahead… 1. Specialized guest interactions Guests staying at hotels and resorts have come to expect individualized treatment through customer recognition. Separating yourself
- [Innovation in Insurance Moves from Better Data to Truly Digital](https://followoz.com/resources/blog/innovation-in-insurance-moves-from-better-data-to-truly-digital/) - A new era of digital transformation is knocking on the insurance industry’s door. Will it answer? The ayes here are less equivocal than ever before: According to a Strategy Meets Action study a full 87% of surveyed insurers anticipate substantive changes will come to underwriting over the next five years—a number nearly twenty percentage points
- [Cybercrime is on the rise. Here’s how to protect yourself](https://followoz.com/resources/blog/cybercrime-is-on-the-rise-heres-how-to-protect-yourself/) - Cybersecurity—also known as information technology (IT) security—is an intertwined collection of processes and protocols designed to detect and combat any threat leveraged against networked systems and applications, whether originating from within or outside the organization. A smart, effective approach to cybersecurity is needed now more than ever: IBM reported that in 2022 the average cost
- [A Virtual World of Possibilities](https://followoz.com/resources/blog/a-virtual-world-of-possibilities/) - The real magic behind the success of virtual reality (VR)—and the outpouring of resources to perfect it—is the suspension of disbelief. We enter a world uniquely tailored to the human element, much like when reading a book or watching a movie, for specific experiences that are otherwise impossible. Virtual reality allows us to explore any
- [Take full ownership of your resources with a data mesh architecture](https://followoz.com/resources/forbes/take-full-ownership-of-your-resources-with-a-data-mesh-architecture/) - A couple of weeks ago, OZ Chief Solutions Officer Emmanuel Ramos provided a concise-yet-comprehensive primer on data mesh in this article. Now, he’s returned to flesh out the topic even further over at Forbes in a piece entitled “Exploring the Benefits of a Data Mesh for Your Organization.” An excerpt: With a data mesh architecture, there is no need for
- [The secret to Microsoft Azure cost optimization](https://followoz.com/resources/blog/the-secret-to-microsoft-azure-cost-optimization/) - In the ever-evolving world of cloud technology, is essential for tech leaders to stay informed about cost optimization strategies. To this end, Microsoft Azure provides a range of tools and features that enable businesses to reduce costs while leveraging their cloud usage practices. But what are the secrets to maximizing your return on investment with
- [Building Insurance Industry Resilience](https://followoz.com/resources/blog/building-insurance-industry-resilience/) - Building an agile, yet highly resilient business is essential to weather future disruptive changes, maintain relevance, and remain competitive—but, in an era of pandemic aftershocks, rising inflation, and the impact of climate change, that often feels easier said than done, doesn’t it? In this environment—both literally and theoretically—insurance companies are expected to provide protection against
- [Unlocking the Secrets of Intelligent Workflow Automation](https://followoz.com/resources/blog/unlocking-the-secrets-of-intelligent-workflow-automation/) - The world of technology is ever-evolving and becoming increasingly complex. To remain ahead of the competition, businesses must take advantage of every opportunity to increase efficiency and optimize processes. Intelligent workflow automation offers a powerful way to do just that…but there are secrets you need to know before implementing this technology in your organization. What
- [Here’s where your enterprise’s 2023 digital transformation success begins](https://followoz.com/resources/blog/heres-where-your-enterprises-2023-digital-transformation-success-begins/) - As we enter a new year, staying current with technology is now—correctly—recognized as no longer a luxury, but a necessity. So, yes, Digital Transformation is now and forever—but how can you assess if your business is meeting its full technological potential? Putting these five Digital Transformation trends on the agenda is a good place to
- [Tips and tricks for a common source of frustration into a major, multi-front advantage](https://followoz.com/resources/blog/tips-and-tricks-for-a-common-source-of-frustration-into-a-major-multi-front-advantage/) - Though often the lifeblood of businesses, legacy applications can also be a major source of frustration. Which is to say, in order to maintain a competitive advantage and ensure optimal performance, it’s important to keep legacy systems up-to-date and modernized. Is that easier said than done? Typically, yes. But pursuing digital transformation is a different
- [Defining the Future Insurer](https://followoz.com/resources/blog/defining-the-future-insurer/) - Is the future of Insurance commoditization or innovation & personalization? Only Insurers and Agents can decide! The Traditional Insurance Moment Of Truth is No Longer limited to The Claims Experience – but is defined by the ability to provide proactive, prescriptive, and preventive products and services via their customers’ preferred channels. While insurers have been
- [How to accelerate access to advanced technologies & strategic data reuse while driving innovation](https://followoz.com/resources/blog/how-to-accelerate-access-to-advanced-technologies-strategic-data-reuse-while-driving-innovation/) - Whether delivering data across the enterprise or augmenting internal data with broader market data to gain better insights, data sharing—once primarily the province of academic research—has become a highly prized and essential technology for businesses of all sizes. So, what precisely is data sharing? It is, in essence, the distribution of data sets among multiple
- [The OZ Technical Guide to Cloud Computing & You](https://followoz.com/resources/technical-guides/the-oz-technical-guide-to-cloud-computing-you/) - [vc_row][vc_column][vc_column_text] These days it seems as if everything is happening in the cloud. But what exactly does that mean? The short answer is that the cloud is somewhere at the other end of your internet connection—a place where you can access apps and services as well as a location in which your data can be
- [Multibillion-dollar business serves a new spin on automation](https://followoz.com/resources/blog/multibillion-dollar-business-serves-a-new-spin-on-automation/) - Beyond automation from the likes of ChatGPT and DALLE lies something closer to the ingenuity of Henry Ford. It’s no mystery that the assembly line’s secret sauce for success was opportunity—born of efficiency and optimization. By re-channeling the energy of his workers into specialized areas of production and continually maintaining the product’s forward momentum, Ford could bring a Model T
- [The OZ Technical Guide to On-Demand Self-Service in Cloud](https://followoz.com/resources/technical-guides/the-oz-technical-guide-to-on-demand-self-service-in-cloud/) - On-demand self-service enables the provision of cloud resources whenever needed by allowing the user access through an online control panel. In other words, it makes real-time computing—without reliance on a buffer resource—a reality and empowers the user with the infrastructure necessary to scale up substantially without disrupting the host operations. Users may add more resources on demand
- [How technology can help you rediscover the “sparkle” in your life and career](https://followoz.com/resources/blog/how-technology-can-help-you-rediscover-the-sparkle-in-your-life-and-career/) - On her LinkedIn bio, Robin Kirby describes herself as a “former CHRO turned entrepreneur and happier person to be around.” The road from the former to the latter, however, was no easy journey: After more than two decades and fifty thousand hours of high-level HR work at companies such as Citigroup, GE, Infosys, USAA, and
- [Doctor offices go mobile](https://followoz.com/resources/blog/doctor-offices-go-mobile/) - As the call to meet customers where they’re at grows ever-louder, organizations are answering with multi-channel communication, artificially intelligent (AI) voice assistants, and unique customer profiles—and healthcare, where researchers are increasingly tapping into the diagnostic potential of mobile devices, is no exception. “It’s very hard to put devices into the patient home or in the
- [How outside perspectives & expertise can help insurance companies successfully navigate a rapidly evolving technology environment](https://followoz.com/resources/blog/how-outside-perspectives-expertise-can-help-insurance-companies-successfully-navigate-a-rapidly-evolving-technology-environment/) - Though the insurance industry has been in a constant state of evolution since its inception, there is nevertheless a stark difference between the shifts of yesterday and today. After all, the modern insurance carrier faces a dynamic environment teeming with emerging technologies from Artificial Intelligence, Natural Language Processing, and Cloud to a significant number of
- [Unlocking the Potential of Datafication for Businesses](https://followoz.com/resources/blog/unlocking-the-potential-of-datafication-for-businesses/) - By leveraging data-driven technology, companies can gain deeper insights into customer behavior and operational processes that allow them to become more agile and efficient. This datafication is transforming how businesses operate in the modern world. But what, precisely, is datafication? And how can you reap the significant benefits while avoiding potential pitfalls? Read on to
- [Empowering Your Teams for Success: Crafting a Cohesive Strategic Framework](https://followoz.com/resources/blog/empowering-your-teams-for-success-crafting-a-cohesive-strategic-framework/) - “Building a visionary company requires one percent vision and 99 percent alignment," — Jim Collins & Jerry Porras, Built to Last: Successful Habits of Visionary Companies. The question is how do you get that alignment across the enterprise? No, seriously: How do you (and your organization) get in alignment when making choices between strategic initiatives?
- [The world is evolving quickly—here’s how to make sure your enterprise evolves with it](https://followoz.com/resources/blog/the-world-is-evolving-quickly-heres-how-to-make-sure-your-enterprise-evolves-with-it/) - Over the last two decades, the rapid growth of the internet and the widespread availability of digital devices has transformed the way we live and interact with the world—and each other—creating a new cultural landscape that is reshaping our society in profound ways. The rise of this new and omnipresent digital culture has had a
- [OZ Chief Solutions Officer Emmanuel Ramos](https://followoz.com/resources/forbes/oz-chief-solutions-officer-emmanuel-ramos/) - ChatGPT has seized the imagination of not just the tech space, but the business world at large. But, in practical terms, what does the generative AI revolution mean for your enterprise? And how can you best position yourself to seize the opportunities it creates? OZ Chief Solutions Officer Emmanuel Ramos delves into the topic this
- [Delegation is a muscle. Time to flex.](https://followoz.com/resources/forbes/delegation-is-a-muscle-time-to-flex/) - In a business ecosystem that loves sweeping action and take-charge figures, delegation is an often overlooked and underutilized leadership quality. As Forbes put it in the introduction to a recent symposium entitled, 16 Expert Tips to Help New Tech Leaders Master and Manage Delegation, “Letting go of some hands-on work (and occasionally, even leadership tasks)
- [Could existing products hold the key to your innovation future?](https://followoz.com/resources/forbes/could-existing-products-hold-the-key-to-your-innovation-future/) - Developing cutting-edge products is a journey, not a destination—the key is to get on the path and never become complacent. In the recent Forbes symposium, 15 Ways to Leverage Lessons Learned From “Innovation Powerhouses,” a distinguished panel of tech experts—including OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos—weigh in on how to set
- [Fast starting freelancers FTW](https://followoz.com/resources/forbes/fast-starting-freelancers-ftw/) - The lighting fast pace of tech evolution and a historically tight labor market has exponentially increased demand for skilled independent contractors—and finding the right fit can sometimes feel like a needle-in-the-haystack-level challenge. The recent Forbes symposium, 15 Tech Leaders Discuss the Qualities They Look For In Independent Contractors, offers some practical, actionable advice on this
- [Change the way you do business in 2023](https://followoz.com/resources/forbes/change-the-way-you-do-business-in-2023/) - You may not be able to see what’s up around the curve—the COVID-19 pandemic taught us that, if nothing else—but a good set of metaphorical headlights can help you get a much greater—and useful—perspective than driving forward in the dark. Think of the recent Forbes, symposium, 13 Industry Experts Predict Rising Business Tech Trends of
- [Here’s how to navigate a tight labor market](https://followoz.com/resources/forbes/heres-how-to-navigate-a-tight-labor-market/) - The U.S. unemployment rate is below four percent. Talent has more options than ever. So, how can you position your enterprise to not only attract but retain the best talent? Well, first you read the latest Forbes symposium, 16 Reasons Talented Tech Pros Leave Companies (And How to Address Them), which taps the deep knowledge
- [Vision and Mission: Not just words on a web page, but criteria for your strategic framework](https://followoz.com/resources/blog/vision-and-mission-not-just-words-on-a-web-page-but-criteria-for-your-strategic-framework/) - "Vision without action is a daydream. Action without vision is a nightmare." - Japanese proverb How do you ensure that the strategic initiatives you are focusing on are in alignment and fully support the overall direction of your company? No, seriously, how do you (and your organization) get alignment to the organization's aspirational path forward? When it
- [WATCH NOW - Panel Discussion: Emerging Cyber Risks in the Digital Transformation Journey](https://followoz.com/resources/blog/watch-now-panel-discussion-emerging-cyber-risks-in-the-digital-transformation-journey/) - The twenty-first century presents a unique set of challenges—and not only in keeping up with the latest advances in artificial intelligence (AI), robotic process automation (RPA), and machine learning (ML) but also in integrating proper security protocols while adopting this technology and developing applications. Such was the takeaway at Emerging Cyber Risks in the Digital
- [AI adds a touch of magic to table turnover](https://followoz.com/resources/blog/ai-adds-a-touch-of-magic-to-table-turnover/) - Wouldn’t it be magical if every dining experience was coordinated with the same care, consideration, and efficiency as “Be Our Guest” from Disney’s Beauty and the Beast? While a far cry from enchanted anthropomorphic objects, Let us Nudge brings a robust level of automation to any restaurant style with their artificially intelligent (AI) seating software
- [OZ Chief Solutions Officer Emmanuel Ramos is here to help put the “digital” in your transformative leadership](https://followoz.com/resources/forbes/oz-chief-solutions-officer-emmanuel-ramos-is-here-to-help-put-the-digital-in-your-transformative-leadership/) - In a digital-driven era, leaders cannot hold tight to the ways of five years ago, never mind ten or twenty. Of course, adapting and evolving can be tricky—especially while trying to keep your eyes on the product or service prize. Into this breach steps OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos with
- [Become an Expert in the Business(es) You Serve](https://followoz.com/resources/forbes/become-an-expert-in-the-businesses-you-serve/) - The role of Chief Information Officer is one of the most dynamic, consequential, and rewarding in modern enterprises—and, also, among the most challenging. Enter the recent Forbes symposium, 12 Top Priorities New CIOs Should Tackle in Their First Year, which taps the deep knowledge and experience of a distinguished panel including OZ Chief Solutions Officer
- [The Role of Strategic Drivers, Organizational Goals, and KPIs in a Strategic Framework](https://followoz.com/resources/blog/the-role-of-strategic-drivers-organizational-goals-and-kpis-in-a-strategic-framework/) - “However beautiful the strategy, you should occasionally look at the results.” –Sir Winston Churchill How do you ensure that your goals and metrics are in alignment and fully support the overall direction of your company? No, seriously, how do you (and your organization) get alignment to your organization's aspirational path forward? As I spoke about
- [Advancing Diversity and Opportunity in Tech](https://followoz.com/resources/blog/advancing-diversity-and-opportunity-in-tech/) - Click here to see the press release on Cision PR Newswire FORT LAUDERDALE, FLORIDA, FEBRUARY 27, 2022—OZ, a South Florida-based global company leveraging modern technologies to help businesses digitally transform and accelerate growth, announces its Chief Solutions Officer Emmanuel Ramos has joined the Hispanic Technology Executive Council, a Chicago-based premier global leadership organization which seeks to
- [Here’s why insurance customer engagement needs an extreme makeover](https://followoz.com/resources/blog/heres-why-insurance-customer-engagement-needs-an-extreme-makeover/) - “If you do not change direction,” Taoism founder Lao Tzu warned, “you might end up where you are heading.” It’s a bit of ancient wisdom sure to resonate with modern enterprises as they seek to transfer their CX approach from the well-beaten path through a fast-fading single-channel world to one that leads to a new
- [Introducing OZ Talent Studio](https://followoz.com/resources/blog/introducing-oz-talent-studio/) - As technology continues to evolve at lightning speed into ever-more complex iterations, the search for skilled, certified IT professionals equipped to guide enterprises across this kinetic digital landscape becomes more challenging as well. Enter a new game-changing service providing organizations with on-demand access to a pool of IT experts possessing a range of skills and
- [Meet the interstellar pilot guiding the thrilling journey to your next business frontier](https://followoz.com/resources/blog/meet-the-interstellar-pilot-guiding-the-thrilling-journey-to-your-next-business-frontier/) - [vc_row][vc_column][vc_column_text]The power of tomorrow realized today… For more than a quarter century, OZ has fueled the cutting-edge digital transformations that have helped launch nearly four hundred enterprises into the business stratosphere. Yet, until today the emissary for these missions has remained in the shadows. That is, until today. Check out the video below to meet
- [Keys to a Successful Strategic Framework](https://followoz.com/resources/blog/keys-to-a-successful-strategic-framework/) - In the three previous articles comprising the Powerful Strategic Frameworks series, I wrote about the importance of having a clear vision and mission, as well as identifying strategic drivers, organizational goals, and KPIs when creating a Strategic Decision Making Framework. These building blocks provide the necessary direction and focus needed to turn a company's aspirations
- [A strong foundation begins with understanding](https://followoz.com/resources/forbes/a-strong-foundation-begins-with-understanding/) - What are first principles when it comes to growing your business? In the recent Forbes symposium, 12 Ways to Revamp Your Website for A Better User Experience, a distinguished panel including OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos, tackles that question. Here’s what Ramos had to say: “Online consumers are interested in
- [The Next Generation Meets Meal Prep](https://followoz.com/resources/blog/the-next-generation-meets-meal-prep/) - Imagine this. You're braving the final frontier of space aboard the USS Enterprise as rendered in Star Trek: The Next Generation—arguably the greatest iteration of the series—and everyone is in their lane: Captain Jean-Luc Picard is engaged in yet another friendly debate with the benevolent Q, Data is tracing his lineage back to intelligent
- [How to break the mold to pursue big goals](https://followoz.com/resources/forbes/how-to-break-the-mold-to-pursue-big-goals/) - From the harnessing of fire to the information superhighway, the story of humanity is one of constant innovation, evolution, and—yes—resistance to that change. OZ Chief Solutions Officer Emmanuel Ramos delves into the question of how to best overcome obstacles and drive change this week in Forbes—and he comes to a thought-provoking conclusion: Be unreasonable. Here’s
- [Incorporating Innovation Criteria into the Strategic Decision-Making Framework](https://followoz.com/resources/blog/incorporating-innovation-criteria-into-the-strategic-decision-making-framework/) - “Innovation distinguishes between a leader and a follower.” - Steve Jobs, Co-founder of Apple Inc. Incorporating innovation criteria into the strategic decision-making framework can be a game-changer for organizations. Innovation is critical to the growth and sustainability of organizations in today’s rapidly changing business environment. Incorporating innovation criteria into the strategic decision-making framework can help
- [Reaping the benefits of the next evolution in tech](https://followoz.com/resources/forbes/reaping-the-benefits-of-the-next-evolution-in-tech/) - [vc_row][vc_column][vc_column_text]Leadership in tech is all about navigating the present while keeping one eye on the inevitable curve in the road ahead. And right now, we’re rounding into the Age of the Internet of Behavior (IoB). Over at Forbes, OZ Chief Solutions Officer Emmanuel Ramos explains: “IoB is a system that uses sensors and other technologies
- [From “life expectancy” to embracing higher expectations of one’s life](https://followoz.com/resources/blog/from-life-expectancy-to-embracing-higher-expectations-of-ones-life/) - Dedicated to supporting “the global community of those who break barriers and go beyond borders,” Insured Nomads, employing cutting-edge technology and old-school empathy, seeks to elevate and evolve the insurance experience “for those who travel and encounter the unexpected, the unplanned, or the catastrophic.” “We actually started our organization just at the beginning of the
- [A parable about life—and not getting lost in a sea of data](https://followoz.com/resources/blog/a-parable-about-life-and-not-getting-lost-in-a-sea-of-data/) - Fishing is very special to me—especially when I go with my son, Connor. It's father and son time; a chance to check in to see how things are going, get insights into his life and, perhaps, offer a bit of counsel: It is, after all, my job as his father to offer Connor advice and
- [The partnership between OZ and eco-focused insurance facilitator InnSure deepens](https://followoz.com/resources/blog/the-partnership-between-oz-and-eco-focused-insurance-facilitator-innsure-deepens/) - In October of last year, OZ announced a wide-ranging partnership with InnSure, a fast-growing startup non-profit fostering innovative insurance-based solutions to combat climate change. Now those ties have deepened further: OZ Chief Transformation Officer and New York University Professor Paul J. Bailo will now serve as an Executive Board Advisor at InnSure, joining a diverse array
- [Mining tech knowledge out of good and bad circumstances](https://followoz.com/resources/forbes/mining-tech-knowledge-out-of-good-and-bad-circumstances/) - When tech ends up on the news for the wrong reason, what do you do? Think, “There but for the grace of God go I?” Or do you try to transform the story into a teachable moment for your own tech projects? A recent Forbes symposium, 14 Essential Lessons Tech Leaders Should Learn from High-Profile
- [A look at the future of environmentalism](https://followoz.com/resources/forbes/a-look-at-the-future-of-environmentalism/) - While personal responsibility, education, and behavior change will be a big part of reversing the environmental challenges we currently face, technological innovation are poised to likewise be an equal part of the solution. That is the takeaway from a fascinating recent Forbes symposium, 14 Green Tech Solutions Experts Believe Can Really Make A Difference, featuring
- [Digital Strategy Success: It's All About the (Human) Connections](https://followoz.com/resources/blog/digital-strategy-success-its-all-about-the-human-connections/) - "Coming together is a beginning, staying together is progress, and working together is success." - Henry Ford Businesses need a unique approach to developing their digital strategies. One way to do this is by building collaborative connections that involve various stakeholders, such as customers, partners, employees, and even competitors. This approach goes beyond the conventional
- [How to stay ahead of the security curve & ensure your business is safe and thriving in 2023](https://followoz.com/resources/blog/how-to-stay-ahead-of-the-security-curve-ensure-your-business-is-safe-and-thriving-in-2023/) - As cyber threats become more complex and advanced, the need for robust application security is greater in 2023 than ever before. But where to start? OZ has got your back: From cloud security to automated testing solutions like FAST (Functional Application Security Testing) and IAC (Infrastructure As Code), read on to learn how the following
- [Essential skills for tech executives revealed](https://followoz.com/resources/forbes/essential-skills-for-tech-executives-revealed/) - Being a tech executive in 2023 is not for the faint of heart: Indeed, it can sometimes feel as if just keeping up with the rapidly shifting tech landscape is a full-time job in and of itself. That’s why the recent Forbes symposium, 16 Essential Skills Every Tech Executive Should Hone in 2023, is so
- [A good habits wish list from tech leaders to developers](https://followoz.com/resources/forbes/a-good-habits-wish-list-from-tech-leaders-to-developers/) - Tech leaders and developers rely upon each other in fundamental ways. How can we bring more harmony to that relationship? The recent Forbes symposium 16 Bad Habits Tech Leaders Wish Developers Would Drop takes a deep dive into this exact question. Be sure to check out the whole article, but here is OZ Chief Solutions
- [Software development evolves quickly. Here’s your guide to staying one step ahead](https://followoz.com/resources/blog/software-development-evolves-quickly-heres-your-guide-to-staying-one-step-ahead/) - From cloud computing, blockchain technology, and artificial intelligence (AI) to machine learning (ML) platforms and low code solutions, CEOs, CIOs, and CTOs have their plates full—and nowhere is this truer than in software development. To help tech leaders navigate this constantly changing and evolving area of the digital landscape and better meet the needs of
- [Four conversations diving deep into the most exciting frontiers of digital transformation](https://followoz.com/resources/blog/four-conversations-diving-deep-into-the-most-exciting-frontiers-of-digital-transformation/) - Five months ago, OZ launched Transformation Matters, a podcast hosted by OZ Chief Transformation Officer Dr. Paul Bailo devoted to in-depth conversations with the fascinating visionaries out on the cutting edge between tech innovation and our everyday lives. If you missed the early episodes, don’t fret: We’ve pulled together five of the best in one place
- [Reuters Insurance AI & Innovative Tech USA 2023: Key Takeaways](https://followoz.com/resources/blog/reuters-insurance-ai-innovative-tech-usa-2023-key-takeaways/) - I had the opportunity of attending the Reuters Insurance AI & Innovative Tech conference. Every year, teams from across the industry come together to learn, explore, and network with peers. This year was no different. Over 200 insurance, data, and technology experts attended — from industry giants to insurtechs, thought-leaders, and decision-makers — to share
- [Understanding data collection in the age of Alexa](https://followoz.com/resources/forbes/understanding-data-collection-in-the-age-of-alexa/) - We talk to our tech gadgets now more than ever, but what do these apps and machines remember about what we say? It’s a question that is considered from multiple angles in the recent Forbes symposium, 15 Intriguing (And Concerning) Facts About Voice-Activated Tech, featuring a distinguished panel including OZ Chief Solutions Officer and Forbes
- [Unlocking new avenues of healthcare innovation in the metaverse](https://followoz.com/resources/blog/unlocking-new-avenues-of-healthcare-innovation-in-the-metaverse/) - From gaming and entertainment to professional training and education, the increasing affordability and accessibility of virtual reality (VR) and augmented reality (AR) technologies are revolutionizing how we interact with digital content and unlocking new avenues of innovation that were otherwise impossible. Companies such as Meta are investing over $10B annually in VR and AR platforms—the latter integrates digital
- [Learn more about the $720 billion trend democratizing application development](https://followoz.com/resources/blog/learn-more-about-the-720-billion-trend-democratizing-application-development/) - As low-code and no-code platforms continue to evolve, tech leaders are witnessing a paradigm shift in software development: These innovative tools are empowering businesses to accelerate digital transformation by enabling rapid application development with minimal coding expertise. From accelerated adoption rates to the explosion of popular low-code/no-code tools in the market, your guide to the
- [Four transformative best practices for success in the digital age](https://followoz.com/resources/blog/four-transformative-best-practices-for-success-in-the-digital-age/) - By: Abhaya Bisht, OZ Change Management Analyst In today's dynamic business landscape, effectively integrating IT initiatives with organizational change efforts is no longer a luxury, but a necessity. If that sounds daunting, don’t worry—OZ, drawing on more than a quarter century of experience, has put together a list of four best practices that will help
- [New OZ Digital Consulting CRO Brings Extensive Experience, "Winning Mindset"](https://followoz.com/resources/blog/new-oz-digital-consulting-cro-brings-extensive-experience-winning-mindset/) - FORT LAUDERDALE, Fla., May 12, 2023 /PRNewswire/ -- OZ Digital Consulting, a South Florida-based company leveraging modern technologies that empower businesses to digitally transform and accelerate growth globally, has announced Stephane Abitan as its new Chief Revenue Officer. "Steph comes to OZ with an extremely impressive background in corporate sales and strategic marketing—and he has proven his ability to deliver professional
- [The Big Data Challenge – A Panel Discussion You Don’t Want to Miss](https://followoz.com/resources/blog/the-big-data-challenge/) - The Big Data Challenge: Source, Validate, and Integrate Quality Data for Commercial Risk Analysis and Dramatically Increase Risk Accuracy – A Panel Discussion Commercial Lines Innovation USA 2023 (May 16–17) is bringing together underwriters, brokers, and insurers to tackle the most pressing issues in today’s market. These experts will reflect on commercial lines' challenges and
- [Staying at the forefront of cloud security](https://followoz.com/resources/technical-guides/staying-at-the-forefront-of-cloud-security/) - By: Hassan Zaheer, Director of Digital Solutions While cloud providers such as AWS, Azure, and GCP strive to offer secure infrastructure and arm clients with resources to bolster security management, the responsibility ultimately falls on those same clients. The solution? It’s time to put identity management at the forefront of your cloud security strategy. Today,
- [Overcoming Challenges to Digital Banking Transformation Success](https://followoz.com/resources/blog/overcoming-challenges-to-digital-banking-transformation-success/) - By: Paul Bailo, Chief Transformation Officer Digital transformation is hard work. And, having spent fifteen years working in this space, I can tell you it is even more difficult in financial services due in large part to culture, regulation, and a lack of true innovation. Nevertheless, it must be done. Digital banking transformation has become
- [The next revolution in machine and deep learning has arrived](https://followoz.com/resources/blog/the-next-revolution-in-machine-and-deep-learning-has-arrived-2/) - “Generative adversarial networks (GANs) have drastically altered the landscape of deep learning, enabling machines to produce credible images and data from nothing…” So begins the recent article by OZ Chief Solutions Officer Emmanuel Ramos in CIO Tech World delving into the power and the promise of these cutting-edge tools. Here’s a taste: CEOs, COOs, and
- [3 Ways Microsoft’s Powerful Monitoring and Diagnostics Tool](https://followoz.com/resources/blog/3-ways-microsofts-powerful-monitoring-and-diagnostics-tool-will-revolutionize-your-business/) - By Wajiha Fayaz OZ Full Stack Developer, Digital Solutions In today's rapidly evolving digital landscape, businesses rely heavily on applications to drive operations and deliver exceptional user experiences. Here are three ways Azure Application Insights, a powerful monitoring and diagnostics service offered by Microsoft Azure, can change the game for your company. Comprehensive Application Monitoring:
- [Prioritizing protection in a new digital era](https://followoz.com/resources/forbes/prioritizing-protection-in-a-new-digital-era/) - The work-from-home policies accelerated and normalized during the COVID pandemic have many benefits—boosting both employee satisfaction and business bottom lines—but it is not without its challenges. In the recent Forbes symposium, 13 Expert Strategies to Help Secure Remote Work Environments, a distinguished panel including OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos, tackles
- [Using the Power of Reward Programs to Boost Customer Retention](https://followoz.com/resources/blog/using-power-of-reward-programs-to-boost-customer-retention/) - Just as a steaming cup of coffee or a mouth-watering appetizer can transform a mundane moment into a delight, customer loyalty programs from brands such as Starbucks and TGI Fridays are transforming the consumer market landscape. Their secret recipe? Personalization, operational efficiency, and convenience blended to perfection. The ingredients: An Exclusive Experience. Starbucks stirs up a winning formula with
- [Take your tech projects & initiatives to the next level](https://followoz.com/resources/forbes/take-your-tech-projects-initiatives-to-the-next-level/) - In an era of high-velocity innovation, the margin for error shrinks daily. So, how can tech leaders ensure their latest products and services not only work but also transcend? It’s a thorny question pondered in the recent Forbes symposium, 17 Metrics for Evaluating The Success Of Tech Projects And Initiatives, featuring a distinguished panel including
- [How to optimize performance and ensure the reliability of your Azure environment](https://followoz.com/resources/blog/how-to-optimize-performance-and-ensure-the-reliability-of-your-azure-environment/) - By Hassan Zaheer - Director, Digital Solutions From application performance, infrastructure, and cloud cost control to databases, servers, and security, Azure Monitor is a comprehensive monitoring solution for collecting, analyzing, and responding to telemetry from your cloud and on-premises environments. Azure Monitor allows you to set up alerts, track metrics, view logs, and create custom dashboards
- [Dismantling Data Silos in Healthcare](https://followoz.com/resources/blog/dismantling-data-silos-in-healthcare/) - Understanding Modernization The beating heart of healthcare? Data. With each passing second, an unfathomable amount of data comes to life. It spans patient records, genomics, financials, and more. And, so, in this context, it's no surprise then that healthcare contributes a staggering 30% of the world's data volume. However, the massive scale presents a stark
- [Your Next Great Leadership Advantage Lies Within](https://followoz.com/resources/forbes/your-next-great-leadership-advantage-lies-within/) - [vc_row][vc_column][vc_column_text]To drive innovation, ideas, and workflows must be communicated as clearly as possible. One underrated attribute the wise leader will nurture in that quest: Courage. So argues OZ Chief Solutions Officer Emmanuel Ramos in a recent Forbes article on how the “ability to engage in open dialogue, embrace vulnerability and foster a culture of continuous
- [Focusing the Lens on Digital Transformation](https://followoz.com/resources/blog/focusing-the-lens-on-digital-transformation/) - [vc_row][vc_column][vc_column_text]“Life changes via the lens you look through.” So Vincent Alonzi tells OZ Chief Transformation Officer Paul Bailo approximately halfway through the latest episode of Transformation Matters. It’s an offhand remark, yet by this point the Director of Investment and Wealth Technology at Franklin Templeton Investments has already provided listeners’ with many new lenses through
- [WATCH: How a community (digitally) transformed a dream into a reality](https://followoz.com/resources/blog/watch-how-a-community-digitally-transformed-a-dream-into-a-reality/) - By Salina Erazo - Vice President, Marketing “You can design and create and build the most wonderful place in the world,” Walt Disney once said. “But it takes people to make the dream a reality.” It’s a sentiment that was on my mind as OZ officially cut the ribbon on our new offices in Fort
- [Effectively Manage Infrastructure Configuration in Puppet](https://followoz.com/resources/blog/effectively-manage-infrastructure-configuration-in-puppet/) - By Babir Ali, Senior Consultant & DevOps Engineer Configuration management tools provide a powerful way to automate and streamline the process, enabling system administrators and DevOps teams to maintain consistency, enforce policies, and reduce manual errors. Puppet is one such popular configuration management tool: an open-source configuration management tool that allows you to define and
- [Claims Transformation: Automating the “Moment of Truth”](https://followoz.com/resources/blog/claims-transformation-automating-the-moment-of-truth/) - By Murray Izenwasser, Senior Vice President, Digital Strategy Nobody wants a claim – neither insurers nor customers. But when it happens can be the most critical "moment of truth" that makes or breaks the customer experience. While customers want — and expect — faster service, insurers must verify the claim isn't fraudulent. Claims processing cuts both
- [The OZ Technical Guide to Configuring A Power BI Gateway](https://followoz.com/resources/technical-guides/the-oz-technical-guide-to-configuring-a-power-bi-gateway/) - By Juan Almeida, Senior Consultant, Data Analytics & AI Download, Install, & Configure a Power BI Gateway To download the last version of the gateway, login into Power BI Service, click on download options then “Data gateway.” Getting Started To download the latest version of the gateway, login to Power BI Service and click on
- [Synthetic Data Generation: A Brief Introduction](https://followoz.com/resources/blog/synthetic-data-generation-a-brief-introduction/) - A Sneak Peek Into the Future of Data Science and Technology By Santiago Silvestrini, Senior Manager, Data Analytics & AI Synthetic data refers to data that is artificially generated using algorithms, simulations, or models to represent real-world data. This data is designed to look and behave like real data, but it is not sourced from
- [Azure App Services: An OZ Technical Guide](https://followoz.com/resources/technical-guides/azure-app-services-an-oz-technical-guide/) - Providing built-in support for popular programming languages such as .NET, Java, Node.js, PHP, and Python—as well as a range of frameworks and tools such as ASP.NET, Java Spring, Django, and Flask—Azure App Service is a fixture of modern-day programming. The fact that this fully managed platform for building, deploying, and scaling web applications and APIs
- [A Magic Wand For Insurers](https://followoz.com/resources/blog/a-magic-wand-for-insurers/) - Alright, folks, gather 'round ‘cause we're about to dive into the wild world of digital transformation in the insurance industry. Yeah, you heard me right…insurance! It may not be the hippest topic at parties, but—trust me—it's getting a major makeover. And it's…about time. So, let's get real for a moment: Insurers have been dragging their
- [How Data-Ready Are You?](https://followoz.com/resources/blog/how-data-ready-are-you/) - By Murray Izenwasser, SVP, Digital Strategy Data, data everywhere. Data has gone from scarce to superabundant, but actual information remains elusive. Turning data into information, and information into action is the goal. For carriers, this brings huge benefits — but comes with big challenges. All this data is scattered across systems, applications, and devices —
- [The 8 Secrets to Building Your Cloud Management Skillset](https://followoz.com/resources/blog/the-8-secrets-to-building-your-cloud-management-skillset/) - A crib sheet for aspiring cloud computing architects and engineers By Hassan Zaheer – Director, Digital Solutions The demand for professionals with the skills to make the most of the flexibility and scalability of cloud-based systems is growing almost as quickly as…well, the adoption of cloud-based systems secrets. Here are the eight skills cloud computing architects
- [How Cutting-Edge Automation Can Transform Your Business Processes & Trajectory](https://followoz.com/resources/blog/how-cutting-edge-automation-can-transform-your-business-processes-trajectory/) - By Muhammad Usama, Mulesoft-Certified Developer & Automation Consultant Every company wants to increase its employee productivity and digital competitiveness in the market. Unfortunately, most standard workflows, rife with time-consuming manual tasks, stand in the way. How can we bridge that gap? Enter Robotic Process Automation (RPA), which automates repetitive tasks with bots, mimicking human users
- [Cloud Containers: Deploying and Managing Software in the Cloud](https://followoz.com/resources/blog/cloud-containers-deploying-and-managing-software-in-the-cloud/) - By Hassan Zaheer – Director, Digital Solutions Containers—which package all dependencies related to a software component and run them in an isolated environment—are used to abstract applications from the physical environment in which they are running. This is important because it means applications deploy consistently in any environment—whether that is a public cloud, private cloud, or
- [Shining a Light on the Dark Side of Biometric Technology](https://followoz.com/resources/forbes/shining-a-light-on-the-dark-side-of-biometric-technology/) - Powerful new biometric technology—that is, technology that “identifies individuals based on their unique physical or behavioral traits”—opens up a world of convenience and possibility. Like any new and invasive technology, however, we must fully understand the potential downsides to maximize the upside. Enter the recent Forbes symposium, Biometric Tech: 17 Essential Details the Public Should
- [A Practical Guide to Building a Successful API Strategy](https://followoz.com/resources/blog/a-practical-guide-to-building-a-successful-api-strategy/) - — By Imran Sabir, Vice President, Automation & Enterprise Integration Have you wondered what keeps us — and the world—always connected? How do you make a purchase, track your shipment, and return an item you bought with just a few clicks? Behind every online purchase is an API hard at work. And behind every API, you’ll
- [Watch Webinar: Slaying Your Data Dragons](https://followoz.com/resources/blog/watch-webinar-slaying-your-data-dragons/) - There's no question: data is a strategic asset for companies today. For years, we've been hearing, "Data is the new oil." It's true, Paul Carroll, Editor-in-Chief of Insurance Thought Leadership, notes, "But when you think about oil, you typically do something with it before you use it – refract it into gasoline, then transport it
- [6 Tech Trends to Watch in Banking](https://followoz.com/resources/blog/6-tech-trends-to-watch-in-banking/) - Ready to take a tour of the exciting ways traditional banking is being transformed right now by cutting-edge technology? Well, good, because we’ve got one teed up for you below… Embracing Technology to Meet the Customer Where They Are. Picture this: a traditional bank, dressed in a snazzy superhero costume, soars through the skies with
- [Overcoming Common Hurdles to Your Next Great Success](https://followoz.com/resources/blog/overcoming-common-hurdles-to-your-next-great-success/) - By Mudassar Warraich - Consulting Operations Lead The race for digital transformation is on—and no business that hopes to maintain its competitive advantage and grow profits can afford to stay on the sidelines. To do so would be to ignore the host of hurdles on the track between your business and a brighter, more opportunity-filled future.
- [Discover the Critical Components of a Successful Digital Transformation Initiative](https://followoz.com/resources/blog/discover-the-critical-components-of-a-successful-digital-transformation-initiative-2/) - [vc_row][vc_column][vc_column_text]Sometimes digital transformation can feel like a destination with no map. That’s why OZ Chief Solutions Officer Emmanuel Ramos recently took to the pages of CIO Tech World to offer a 16-point plan to help technology leaders more effectively plot a course for success. Here’s an excerpt: “Achieving Tech Transformation Success requires a multi-faceted approach that
- [Discover the Critical Components of a Successful Digital Transformation Initiative](https://followoz.com/resources/blog/discover-the-critical-components-of-a-successful-digital-transformation-initiative/) - [vc_row][vc_column][vc_column_text]Sometimes digital transformation can feel like a destination with no map. That’s why OZ Chief Solutions Officer Emmanuel Ramos recently took to the pages of CIO Tech World to offer a 16-point plan to help technology leaders more effectively plot a course for success. Here’s an excerpt: “Achieving Tech Transformation Success requires a multi-faceted approach that
- [Paperless Insurance: Are We There Yet?](https://followoz.com/resources/blog/paperless-insurance-are-we-there-yet/) - By Murray Izenwasser, SVP, Digital Strategy In today's insurance industry, the abundance of paperwork can be overwhelming. However, the adoption of digital solutions has brought about advancements in paperless options. While traditional paper-based processes have been replaced by digital alternatives, the emergence of intelligent document processing (IDP) presents new opportunities and challenges. IDP has the
- [Bringing Scalability and Resilience to Your Business Processes](https://followoz.com/resources/blog/bringing-scalability-and-resilience-to-your-business-processes/) - Business processes in large enterprises frequently need distributed components for smooth growth and maintenance—and, so, the development of good connections and communication between such components is crucial. This is where event-driven architecture plays a crucial role. How? Read on to find out… What Is ‘An Event’? Let’s get the basics out of the way first:
- [Decoding Your Path to Innovation with Data Analytics and Artificial Intelligence](https://followoz.com/resources/blog/decoding-your-path-to-innovation-with-data-analytics-and-artificial-intelligence/) - As a technology leader, you are the driving force behind your company's journey toward innovation. You're always on the lookout for that strategic advantage, the perfect blend of opportunity and foresight that pushes boundaries and sets new paradigms. It's an endless quest, with two recent developments increasingly taking center stage—Data Analytics and Artificial Intelligence (AI).
- [OZ in conversation with Maxwell Insurance CEO and Founder/InnSure Managing Director Christopher Lowell](https://followoz.com/resources/blog/oz-in-conversation-with-maxwell-insurance-ceo-and-founder-innsure-managing-director-christopher-lowell/) - “Did you wake up as a kid one day and say, ‘Hey, I love the insurance industry’?” On the latest episode of Transformation Matters OZ Chief Transformation Officer Paul J. Bailo gets right to the point with Maxwell Insurance CEO and Founder/InnSure Managing Director Christopher Lowell…who doesn’t miss a beat. “There are very few people—I’m
- [Embracing a Smarter, Brighter Future with AI](https://followoz.com/resources/blog/embracing-a-smarter-brighter-future-with-ai/) - Are you ready to live a life that feels like it was plucked straight from a sci-fi novel? The future of Artificial Intelligence (AI) promises a world of endless possibilities, where the boundaries between reality and imagination blur even as our daily lives become more vibrant and exciting than ever before. Picture yourself waking up
- [It Is Time to Think INSIDE the Box](https://followoz.com/resources/blog/it-is-time-to-think-inside-the-box/) - By Franco Ferreyra, Data Engineer In Analysis Services, a cube is a type of multidimensional data model used for online analytical processing (OLAP). It is a collection of related measures and dimensions organized into a multidimensional structure, allowing users to analyze and summarize large amounts of data from various perspectives. A cube typically consists of
- [Ensure the Quality and Reliability of Your Software Applications](https://followoz.com/resources/blog/ensure-the-quality-and-reliability-of-your-software-applications/) - By Hammad Mehboob, QA Engineer Writing comprehensive, effective test cases is more important than ever. If you’re ready to take your own test case game to the next level, OZ has compiled a concise step-by-step guide to getting it done below. Understand the Feature/User Story: Before writing test cases, it is crucial to thoroughly understand
- [A Sneak Peek at the Future of ROI-Driving Web Design](https://followoz.com/resources/forbes/a-sneak-peek-at-the-future-of-roi-driving-web-design/) - As the expectations of potential customers and clients continue to rise, you are likely wondering which bells and whistles will have the greatest impact. Enter the recent Forbes symposium, 17 Business Website Features Tech Leaders Love to See, in which, among a distinguished panel of tech leaders, you will find OZ Chief Solutions Officer and
- [The Future of Underwriting](https://followoz.com/resources/blog/the-future-of-insurance-underwriting/) - — By Murray Izenwasser, SVP, Digital Strategy Underwriting is undergoing a significant transformatInsurance ion thanks to new technologies like artificial intelligence (AI) and machine learning (ML). For decades, underwriters relied solely on historical data to assess risk and determine coverage. But in today's rapidly changing world, historical data is no longer enough. To stay competitive, underwriters
- [Hitting the moving target of UI/UX](https://followoz.com/resources/forbes/hitting-the-moving-target-of-ui-ux/) - Designing great user interface (UI) and user experience (UX) is like shooting at more than one moving target—both technology and user preferences are, after all, always evolving. Enter the recent Forbes symposium, 20 New and Rising UI And UX Design Trends Dev Teams Should Know About, in which a distinguished panel of tech leaders—including OZ
- [How to Anchor Your UX Design Process in Inclusivity](https://followoz.com/resources/blog/how-to-anchor-your-ux-design-process-in-inclusivity/) - By Hernan Ainsa, UX/UI Consultant The core responsibility of UX designers and developers is to ensure that every individual, regardless of their unique abilities or needs, can effortlessly access and interact with a given product. To that end, OZ has put together the following concise guide to developing outstanding, useful products that nurture a truly
- [P&C Insurance Enters the Era of Intelligent Automation](https://followoz.com/resources/blog/pc-insurance-enters-the-era-of-intelligent-automation/) - The insurance industry—though slow to change—has steadily embraced process automation over time. For the carrier, the shift to automation has translated to reduced costs, greater efficiency, and a competitive advantage. For the customer, it’s created a more refined experience — one that is seamless, personalized, and relevant. However, a new age of automation is here.
- [AI-Driven Predictive Maintenance for Mid-Sized Businesses](https://followoz.com/resources/blog/ai-driven-predictive-maintenance-for-mid-sized-businesses/) - [vc_row][vc_column][vc_column_text] By Sal Cardozo, SVP, Data Analytics & AI Download the full complimentary whitepaper to read the full version 1) Introduction 2) Understanding Predictive Maintenance 3) Understanding the Mechanics 4) Unlocking Potential: AI in Action within a Mid-Sized Tech Company Sensors and Data Collection Machine Learning Predictive Analytics 5) Implementation Blueprint: Navigating the Maze of
- [InnSure Managing Director Christopher Lowell Returns to Transformation Matters](https://followoz.com/resources/blog/innsure-managing-director-christopher-lowell-returns-to-transformation-matters/) - [vc_row][vc_column][vc_column_text]What does the insurance industry have to do with winning the fight against climate change? Turns out, quite a lot. On this episode of Transformation Matters, New York University professor and OZ Chief Transformation Officer Paul J. Bailo is joined once again by InnSure Managing Director Christopher Lowell for a wide-ranging, inspiring conversation on automating
- [Powerful Insights Into Your Business Future](https://followoz.com/resources/forbes/powerful-insights-into-your-business-future/) - Short of a crystal ball, is it possible to get a glimpse of the future your customer would like to share with you? The participants in the recent Forbes symposium, 15 Ways Predictive Analytics Can Help Businesses Boost Their CX, believe the answer is an enthusiastic, “Yes!” But remember, your efforts need not be perfect:
- [Learn to Leverage the Shifting Tech Landscape First & Faster](https://followoz.com/resources/blog/learn-to-leverage-the-shifting-tech-landscape-first-faster/) - By Dr. Paul J. Bailo, Cheif Transformation Officer In the ever-evolving arena of technological innovation, two colossal forces have emerged to reshape the very fabric of our digital world. It's a clash of titans—digital transformation and quantum computing—and the showdown promises to be as intriguing as it is revolutionary. The Digital Transformation Dance Picture a
- [Empower Your Business with this Indispensable Tool for Sustained Success](https://followoz.com/resources/blog/empower-your-business-with-this-indispensable-tool-for-sustained-success/) - By Haider Abbas, Senior Manager, Intelligent Workflow Automation In the dynamic landscape of modern business-to-business (B2B) integration, effective communication and seamless collaboration between organizations are indispensable for sustained success. Enter Anypoint Partner Manager, a dedicated tool within the MuleSoft Anypoint Platform designed to tackle the intricacies of B2B integration head-on. This game-changing solution not only
- [Digital is the New Green](https://followoz.com/resources/forbes/digital-is-the-new-green/) - Think sustainability is just about recycling bins and beach cleanups? Think again. As the recent Forbes symposium 20 Tech-Focused Business Practices That Promote Better Sustainability notes, the next frontier in responsible resource stewardship is technology: “[T]here are alternative, greener solutions that may be an option not only for better-managing storage,” the piece advises, “but also
- [Personalized Guest Journeys: How Data Analytics is Crafting Unique Hotel Stays](https://followoz.com/resources/blog/personalized-guest-journeys-how-data-analytics-is-crafting-unique-hotel-stays/) - In an era of digital transformation, the hospitality industry stands on the brink of a paradigm shift. No longer is it sufficient for hotels to offer a place to rest—77% of consumers now crave experiences explicitly tailored to their unique tastes and preferences. At the heart of this transformation, Data Analytics emerges as the compass, guiding
- [Dynamic Pricing: The Game-Changer in Modern Hospitality](https://followoz.com/resources/blog/dynamic-pricing-the-game-changer-in-modern-hospitality/) - Picture this: The renowned Miami Music Festival season is fast approaching, and it's throwing Maria, a hotel manager in the city's heart, a curveball. With rooms either staying unsold due to high prices or quickly booking out at low rates, she recognized a pressing issue: outdated static pricing couldn't keep up in the digital age. It became
- [Improve App Performance, Functionality, and Usability—Now](https://followoz.com/resources/blog/improve-app-performance-functionality-and-usability-now/) - By Ansib Raza, QA Engineer In an age in which mobile apps have revolutionized our daily lives, workplaces, and interpersonal relations, it is now more important than ever to provide a seamless user experience. How? By continuously testing and improving app performance, functionality, and usability. When properly incorporated into the mobile app development process, this
- [7 Simple Steps for AI Success](https://followoz.com/resources/blog/7-simple-steps-for-ai-success/) - By Dr. Paul J. Bailo, Chief Transformation Officer Are you ready to take your organization to the next level of technological prowess? If so, it's time to unlock the potential of artificial intelligence (AI) and supercharge your operations. Scaling AI in your organization is like discovering the secret recipe to a magical elixir—and OZ is here
- [Leveraging the Legacy of Prognosis with AI](https://followoz.com/resources/blog/leveraging-the-legacy-of-prognosis-with-ai/) - In the ever-evolving healthcare landscape, prognosis—predicting a disease's future course—has remained a constant. From the first moment of diagnosis, both clinicians and patients yearn to understand what the future holds. With advancements in technology, particularly the rise of artificial intelligence (AI) and machine learning (ML), the art of prognosis is taking a quantum leap. The Evolutionary Arc
- [The New Landscape of Loyalty](https://followoz.com/resources/blog/the-new-landscape-of-loyalty/) - In today's digital-driven hospitality market, forming a lasting bond with guests has transcended beyond merely offering a bed for the night. The hotel loyalty program has matured into a sophisticated, experience-driven model at the heart of this evolving relationship. The Evolution of Guest Expectations Today, travelers weave intricate narratives with their actions. Every swipe, click, and review
- [An Insider Glimpse to the Technologies and Strategy Reinventing Insurance](https://followoz.com/resources/blog/an-insider-glimpse-to-the-technologies-and-strategy-reinventing-insurance/) - [vc_row][vc_column][vc_column_text]From policies against kidnappings and other crimes to professional liability, Relay Platform VP Doug Schulkin has constructed a career in insurance that is as diverse and distinguished as it is innovative. On this episode of Transformation Matters, New York University professor and OZ Chief Transformation Officer Paul J. Bailo speaks with Schulkin about how to
- [AI Empowers Insurers to Adapt to Evolving Risks](https://followoz.com/resources/blog/ai-empowers-insurers-to-adapt-to-evolving-risks/) - By Dr. Paul J. Bailo Climate change is no longer a distant threat. It is a pressing global crisis that has far-reaching implications across various sectors—including the insurance industry. In this era of unpredictability, artificial intelligence (AI) has emerged as a powerful tool for insurers to assess, mitigate, and adapt to the evolving risks associated
- [Combating Insurance Fraud in the Age of Big Data](https://followoz.com/resources/blog/combating-insurance-fraud-in-the-age-of-big-data/) - Every carrier wants to deliver an exceptional claims experience. It’s a pivotal moment, often the only one, where carriers engage directly with their customers. To make this experience count, carriers must settle the claim quickly and accurately. But at the same time, ensure only legitimate claims are processed and paid. This step, while crucial, can
- [OZ Digital Consulting Takes Lead in Azure Cloud Ops with New SVP Hire](https://followoz.com/resources/blog/oz-digital-consulting-takes-lead-in-azure-cloud-ops-with-new-svp-hire/) - FORT LAUDERDALE, Fla., Sept. 13, 2023 /PRNewswire/ -- OZ Digital Consulting, a South Florida-based company leveraging modern technologies that empower businesses to digitally transform and accelerate growth globally, has announced Jason Milgram as its first Senior Vice President responsible for the Azure Cloud Ops practice. "For more than a quarter century, OZ has been about innovating from our core principles," OZ
- [OZ Digital Consulting's Dynamic New SVP of Digital Solutions is Focused on Future](https://followoz.com/resources/blog/oz-digital-consultings-dynamic-new-svp-of-digital-solutions-is-focused-on-future/) - FORT LAUDERDALE, Fla., Oct. 19, 2023 /PRNewswire/ -- OZ Digital Consulting, a South Florida-based company leveraging modern technologies that empower businesses to digitally transform and accelerate growth globally, announces Steve Bakanov as Senior Vice President of Digital Solutions. "It's very exciting to introduce such a dynamic talent to the OZ leadership team," OZ Chief Solutions Officer Emmanuel Ramos said. "Steve brings a wealth
- [Maximize Your Most Valuable Resource, Your Data](https://followoz.com/resources/blog/make-the-most-of-your-most-valuable-resource-your-data-2/) - By Matias Cristofaro, Data Engineer In the Information Age, data is the most valuable resource. The ability to collect and analyze data has become essential for informed decision-making in various fields, from business to scientific research. However, data is not enough; it is equally important to be able to understand it. This is where visual
- [How OZ Application Innovation Experts Help Foster Community](https://followoz.com/resources/blog/how-oz-application-innovation-experts-help-foster-community/) - In mid-2020, at the height of the pandemic, Jason R. Hill—founder of Client Focused Advisors and host of the Boca Raton Shrimp Tank business podcast—alone in his car, was struck with a disquieting epiphany. “I realized I could only listen to music, a podcast, or an audiobook,” Hill tells CIO Tech World in a fascinating
- [Azure IoT: Business Innovation Starts Here](https://followoz.com/resources/blog/azure-iot-business-innovation-starts-here/) - By Jason Milgram, Senior Vice President, Azure Leader IoT refers to a network of physical devices interconnected and exchanging data, from simple sensors to smartphones and wearables. This technology has revolutionized how businesses operate, offering unprecedented data collection, real-time analytics, and process automation. In today’s competitive business environment, IoT is a cornerstone technology that drives
- [Tracing the Genius Behind Microsoft’s Latest, Greatest AI-Driven Success](https://followoz.com/resources/blog/tracing-the-genius-behind-microsofts-latest-greatest-ai-driven-success/) - Microsoft, rising above $3 trillion in market capitalization late last month, is once again, as Forbes notes, “the most valuable company in the world.” (To learn how OZ, a certified Microsoft Solutions Partner with more than a quarter century of proven experience, can empower you to fully leverage Microsoft tools and services, click here.) Combine
- [Transform Raw Data into Knowledge and Tools Capable of Solving a Problem](https://followoz.com/resources/blog/transform-raw-data-into-knowledge-and-tools-capable-of-solving-a-problem/) - When developing an AI algorithm, you may try to improve results by working on the model or perhaps by collecting more data. And this is as it should be. But there is also a third powerful option available: Applying feature engineering techniques which transform raw data into knowledge and tools capable of solving a problem.
- [The strategic utilization of data is a critical factor for sustained success today](https://followoz.com/resources/blog/the-strategic-utilization-of-data-is-a-critical-factor-for-sustained-success-today/) - By Muhammad Ali, Integration Developer Data analytics is undergoing a revolutionary transformation. As Microsoft Power Platforms, Azure Cognitive Search, Azure Machine Learning, Microsoft Power BI, and other tools bridge the gap between Artificial Intelligence (AI) capabilities and business strategies, companies worldwide are now harnessing the power of AI to understand the data better and to
- [Why Insurers Rely on Real-Time Data in the Real World](https://followoz.com/resources/blog/why-insurers-rely-on-real-time-data-in-the-real-world/) - By Murray Izenwasser , SVP Digital Strategy Welcome to the sixth edition of our blog series, “Under the Hood: Unlocking the Hidden Value in Insurance Data.” In this blog post, we explore how real-time data integration keeps insurers in lockstep with evolving customer needs and expectations. Learn how sharing in real time helps insurers make
- [What People Get Wrong About Hyperautomation](https://followoz.com/resources/blog/what-people-get-wrong-about-hyperautomation/) - — By Imran Sabir, Vice President, Automation and EAI Hyperautomation is a term Gartner coined. Today, hyperautomation goes by many names and definitions. Forrester refers to it as "digital process automation." IBM defines it as "the automation of everything in an organization that can be automated," while others call it "intelligent process automation." Its wide-ranging
- [A New Path Toward Unlocking Seamless Data Transformation](https://followoz.com/resources/blog/a-new-path-toward-unlocking-seamless-data-transformation/) - By Azhar Mehmood, R&D Before diving into Azure Data Factory (ADF), let's ponder a fundamental question: What is ETL? And why is it necessary? ETL stands for extract, transform, and load—a data integration process that combines data from multiple data sources into a single, consistent data store that is loaded into a data warehouse or
- [The OZ Quick Guide to 21st Century Cybersecurity](https://followoz.com/resources/blog/the-oz-quick-guide-to-21st-century-cybersecurity/) - By Hassan Zaheer In our digital age, ransomware attacks—which place businesses of every size and industry at risk—are a top cybersecurity concern. These insidious attacks encrypt valuable data and demand ransom payments, wreaking havoc on operations and finances. The good news? These risks can be mitigated. Here are eight steps your company can take today OZ Digital Consulting on how to protect business continuity and profitability against ransomware threats
- [Robyn Cooper Brings People-First Approach to Florida's Premier Microsoft Solutions Partner](https://followoz.com/resources/blog/robyn-cooper-brings-people-first-approach-to-floridas-premier-microsoft-solutions-partner/) - Today, we announce Robyn Cooper as our Vice President of Global Human Resources. This addition to our leadership team strengthens the company's initiative to foster employee growth by offering an environment where teams can leverage their strengths and differences to be more cohesive and achieve the highest results possible. Amjad Shamim, our CEO, expressed his excitement about
- [Is The Data Warehouse Dead? Yes And No.](https://followoz.com/resources/blog/is-the-data-warehouse-dead-yes-and-no/) - It all started simply enough until everything became data. With the rise and rise—and rise of data, data warehouses proliferated, too. Almost every business has one (sometimes up to five or six). But do we need one? Before we argue its merits, what is a data warehouse even? Defining a data warehouse is like trying
- [Microsoft MVP Pablo Piovano Named Director of AI at OZ Digital Consulting](https://followoz.com/resources/blog/microsoft-mvp-pablo-piovano-named-director-of-ai-at-oz-digital-consulting/) - We are announcing Pablo Piovano as our Director of Artificial Intelligence. In 2022, Piovano earned the title of Microsoft Most Valuable Professional (MVP) in the AI category, giving him early access to Microsoft products, a direct line of communication with their product teams, and enables him to serve as an ambassador at Microsoft-related events. Pablo Piovano's
- [5 Exciting Technologies That Are Not AI](https://followoz.com/resources/blog/5-exciting-technologies-that-are-not-ai/) - AI has taken up all the oxygen in the room lately, particularly after ChatGPT caught everyone’s imagination. AI has dominated every headline and conversation since. While its impact is undeniable, we mustn’t forget other “unsung” technologies that are as transformative. These technologies keep businesses humming, help core IT do their jobs, and work behind the
- [How FHIR Puts Patients in Charge of Their Health Records](https://followoz.com/resources/blog/how-fhir-puts-patients-in-charge-of-their-health-records/) - By Muhammad Saeed, Senior Manager, Automation and EAI Patient data has remained buried in the most complex care delivery systems for far too long. On the one hand, we have access to the best therapies and advanced treatments. On the other hand, we must navigate a maze of fragmented data, a patchwork of providers, loosely knit-together
- [Single Source of Truth: All Your Data, All in One Place](https://followoz.com/resources/blog/single-source-of-truth-all-your-data-all-in-one-place/) - — Murray Izenwasser, SVP, Digital Strategy Welcome to the third edition of our blog series, “Under the Hood: Unlocking the Hidden Value in Insurance Data.” This blog post explores the importance of a centralized data source for insurers. Despite having a wealth of customer and other historical data, accessibility remains an issue within insurance organizations.
- [Every Data Leader’s Dream—a Unified Data Stack](https://followoz.com/resources/blog/every-data-leaders-dream-a-unified-data-stack/) - By Jason Milgram, Senior Vice President, Azure Leader Data leaders everywhere can now breathe a sigh of relief as they finally have access to Microsoft Fabric — and a unified data stack. This latest offering from Microsoft brings all your data together in one place on one platform. But before delving into how Microsoft Fabric
- [Harnessing the Power of APIs for Next-Level Agility and Competitive Advantage](https://followoz.com/resources/blog/harnessing-the-power-of-apis-for-next-level-agility-and-competitive-advantage/) - By Marriam Nisar, Integration Developer In today's fast-paced digital landscape, businesses increasingly rely on Application Programming Interfaces (APIs) to connect and streamline systems, enabling them to stay competitive and agile. But how to best craft robust and future-proof integrations? Enter the “design-first” approach. What is a Design-First Approach? Traditionally, API development followed a "code-first" approach,
- [How to Align Business Decisions With a Noble Cause](https://followoz.com/resources/forbes/how-to-align-business-decisions-with-a-noble-cause/) - Values matter. That is the overarching message of this recent Forbes article on purpose-driven leadership by OZ Chief Solutions Officer Emmanuel Ramos. “The shift to purpose-driven leadership isn't merely semantic; it brings tangible benefits and competitive advantage,” Ramos writes. “For one thing, purpose-driven leaders are characterized by their commitment to values—and research shows that integrating personal values
- [Maximize Your Most Valuable Resource, Your Data](https://followoz.com/resources/blog/make-the-most-of-your-most-valuable-resource-your-data/) - By Matias Cristofaro, Data Engineer In the Information Age, data is the most valuable resource. The ability to collect and analyze data has become essential for informed decision-making in various fields, from business to scientific research. However, data is not enough; it is equally important to be able to understand it. This is where visual
- [Staying Safe Online is Not a Spectator Sport](https://followoz.com/resources/forbes/staying-safe-online-is-not-a-spectator-sport/) - As our lives further online, are we being lulled into a sense of false security? The verdict of the recent Forbes symposium 20 Tech Pros Share Red Flags to Watch For Before Sharing Personal Data—which includes a contribution from OZ Chief Solutions Officer and Forbes Technology Council member Emmanuel Ramos—is a definitive, “Yes.” The good news,
- [How to Ensure Your Business Thrives in the AI Future](https://followoz.com/resources/blog/how-to-ensure-your-business-thrives-in-the-ai-future/) - In the not-so-distant future, AI is set to be an indispensable collaborator in our workplaces. It is not here to steal our jobs, but rather, to empower us in performing our tasks more efficiently. AI brings with it the promise of automation, enhancing our ability to focus on creative and strategic endeavors. We should know:
- [A Quick, Simple Guide to Getting Software Security Right](https://followoz.com/resources/blog/a-quick-simple-guide-to-getting-software-security-right/) - By Muhammad Zubair, Integration and Automation Developer Security is a top priority for any software development process. Software vulnerabilities can be exploited to steal data, corrupt systems, and cause other serious consequences. So how can you ensure that your software is secure? In the following primer, we will explore two primary types of security testing:
- [The Hidden Costs of Bad Data — 5 Ways Carriers Can Overcome Them](https://followoz.com/resources/blog/the-hidden-costs-of-bad-data-5-ways-carriers-can-overcome-them/) - By Murray Izenwasser, SVP, Digital Strategy Welcome to the fourth edition of the blog series “Under the Hood: Unlocking the Hidden Value in Insurance Data.” Ever considered the long-term costs (and risks) carriers incur due to poor-quality data? In Property & Casualty (P&C) insurance — where risk assessment hinges heavily on data accuracy —
- [Leverage Technology & Experience to Thrive in the Coming Year](https://followoz.com/resources/blog/leverage-technology-experience-to-thrive-in-the-coming-year/) - By Steve Bakanov, SVP, Digital Solutions Building a successful digital strategy requires a holistic approach that considers various aspects of both business and technology. The good news? There are five concrete steps you—and your technology partners—can take in the coming year to ensure your business will thrive in the digital age. Put the Customer First.
- [Actionable Steps to Achieve Greater Agility, Innovation, and Competitive Advantage](https://followoz.com/resources/blog/actionable-steps-to-achieve-greater-agility-innovation-and-competitive-advantage/) - By Jason Milgram, SVP Azure Leader For business decision-makers, an Azure Stack proof-of-concept (POC) is an investment in certainty. It provides a sandbox to validate the business impact of Azure Stack, test theories, and evaluate performance without the commitment of a full-scale deployment. Through POCs, decision-makers can see the potential of Azure Stack in action
- [Finding & Establishing Your Niche Among 6 Billion Smartphone Users](https://followoz.com/resources/blog/finding-establishing-your-niche-among-6-billion-smartphone-users/) - Two quick facts all businesses need to know: There were 275 billion mobile app downloads last year. That number is projected to grow exponentially. How can you prepare yourself? Well, a good start would be to read the recent primer courtesy OZ Chief Solutions Officer Emmanuel Ramos in CIO Tech World entitled, “Emerging Trends in
- [In Today’s Business Landscape Building a Knowledge Culture is a Necessity – Not a Luxury](https://followoz.com/resources/blog/in-todays-business-landscape-building-a-knowledge-culture-is-a-necessity-not-a-luxury/) - The coming yet promises – yet again – to be one of unprecedented change and technological Business evolution. To ensure you and your enterprise are prepared, OZ has collected seven of our most popular and forward-thinking blogs from 2023 below to get you positioned to leverage your strengths, minimize any weaknesses, overcome challenges, and make
- [OZ’s Pulse – How People Bring Life and Excellence to Technology](https://followoz.com/resources/blog/how-people-bring-life-and-excellence-to-technology/) - For more than a quarter century, OZ has served as a beacon of tech-driven progress and client-centered, leading-edge solutions which stretch out across nearly four hundred clients, eleven-hundred-plus projects, and more than five million service hours. The story of how OZ continues to thrive and grow in a volatile, ever-evolving tech and business landscape is,
- [Enhance Your Operational Efficiency & Stability Today](https://followoz.com/resources/blog/enhance-your-operational-efficiency-stability-today/) - By Jason Milgram, SVP Azure Leader, OZ Digital In today’s business technology landscape, agility and efficiency in application development and deployment are more than operational benefits—they are essential to staying competitive. This is where Kubernetes and Azure Kubernetes Service (AKS) step into the spotlight. Kubernetes –- the open-source platform for managing containerized applications –- has
- [Keep Your Data Lake From Becoming a Data Swamp](https://followoz.com/resources/blog/keep-your-data-lake-from-becoming-a-data-swamp/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI More data is not always better data. For decades, businesses were urged to collect as much data as they could on their customers, competitors, and products. We’ve gone from collecting 700 terabytes of data in 2000 to collecting around 79 zettabytes. Most of this data,
- [Experienced Guidance and Actionable Business Advice for the Current AI Moment](https://followoz.com/resources/blog/experienced-guidance-and-actionable-business-advice-for-the-current-ai-moment/) - By Murray Izenwasser, OZ SVP, Digital Strategy “Artificial Intelligence (AI) is more than just a buzzword; it's a game-changer that's reshaping how we work and live.” So begins a recent insightful and enlightening essay by OZ SVP of Digital Strategy Murray Izenwasser. But Izenwasser doesn’t stop there: He provides a succinct-yet-comprehensive snapshot of the current
- [How to Leverage the Next Major Milestone on Humanity’s AI Journey](https://followoz.com/resources/blog/how-to-leverage-the-next-major-milestone-on-humanitys-ai-journey/) - Microsoft Copilot Pro is a major milestone on humanity’s Artificial Intelligence (AI) journey. Of course, as a certified Microsoft solution partner, you’d expect OZ to take this position. (Contact us for a free consultation on how we can help you fully integrate and utilize Microsoft’s vast array of tools today.) But the news that Microsoft
- [In Today’s Digital Business Landscape, Agility Is a Necessity Not a Luxury](https://followoz.com/resources/blog/in-todays-digital-business-landscape-agility-is-a-necessity-not-a-luxury/) - By Jason Milgram, SVP Practice Leader, OZ Digital Last week, we explored five major benefits of leveraging Azure Kubernetes Services (AKS) for business innovation. Today, let’s get into the actionable details of creating a proof-of-concept (PoC) to serve as a bridge between speculative technology solutions and tangible, business-boosting results. (Remember, OZ is a certified Microsoft
- [A six-point manifesto for navigating the AI present—and future](https://followoz.com/resources/blog/a-six-point-manifesto-for-navigating-the-ai-present-and-future/) - As Artificial Intelligence (AI) quickly shifts from decades of theoretical discussion to viable reality, we suddenly find ourselves in dire need of sharp, incisive commentary to help us make sense of its impact and opportunity. Enter Shlomi Ron, CEO of the Miami-based Visual Storytelling Institute, whose official newsletter has become a must-read for those seeking
- [Embracing the Future of App Development](https://followoz.com/resources/blog/embracing-the-future-of-app-development/) - By Steve Bakanov, SVP Digital Solutions Let’s get you up to speed… Traditional methods of software development are being challenged by the innovative approach of low-code and no-code development. Microsoft, a pioneer in technological innovation, recognizes this shift and is at the forefront of offering low-code/no-code solutions. (OZ is a certified Microsoft Solutions Partner. To
- [How AI Will Redefine Business Strategy in 2024](https://followoz.com/resources/blog/how-ai-will-redefine-business-strategy-in-2024/) - By Jason Milgram, Senior Vice President, Azure Leader The concept of sentient machines—robots, cyborgs, artificial intelligence—has been around since the 20th century. However, the recent leaps in artificial intelligence (AI), fueled by advances in computational power, data availability, and advanced algorithms, have catapulted it into the limelight. Now, with the explosion of AI offerings, AI
- [Start Seeing Around Corners with Azure Machine Learning](https://followoz.com/resources/blog/start-seeing-around-corners-with-azure-machine-learning/) - By Sal Cardozo, Senior Vice President, Data Analytics & AI What if you could foresee when your server might crash and proactively take corrective action? What if you could identify emerging trends and capture unmet demand in a highly profitable way, all while minimizing risk? What if you could anticipate natural disasters like earthquakes before they
- [Powerful Strategic Frameworks: Laying the Foundation](https://followoz.com/resources/ebooks/powerful-strategic-frameworks/) - Download e-Book Powerful Strategic Frameworks: Laying the Foundation (Part I) It’s time to leverage the framework that has defined success and sustained growth for over a quarter century.Dive into Part 1 of Powerful Strategic Frameworks: Laying the Foundation–a practical guide on developing goal-driven, objective, adaptable strategies that tie directly to your company’s mission and vision. Ready
- [Unlock the Potential of Data Analytics and AI](https://followoz.com/resources/ebooks/unlock-the-potential-of-data-analytics-and-ai/) - e-Book Unlock the Potential of Data Analytics and AI Download e-Book Learn the current trends in data analytics and AI reshaping global industries. Uncover the key challenges in implementing and integrating data analytics and AI. Discover effective strategies for sustainable and secure data management, harnessing AI potential, and driving business value. Gain insights from Senior

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- [Exclusive joint webinar: 3 ways ai delivers real cost savings](https://followoz.com/microsoft-ai-webinar/) - EXCLUSIVE JOINT WEBINAR: 3 WAYS AI DELIVERS REAL COST SAVINGS March 6, 2025 | 12 pm EST Register JOIN OUR WEBINAR WITH MICROSOFT AND GET A FREE YETI Businesses are starting to invest in AI—but are they seeing real ROI? Join this webinar to find out. Hear from Microsoft and OZ Digital Consulting
- [Webinar Recap: 3 Ways AI Delivers Real Savings](https://followoz.com/webinar-recap-3-ways-ai-delivers-real-savings/) - Webinar Recap: 3 Ways AI Delivers Real Savings Watch Webinar Recording Businesses have started adopting AI and integrating it into their operations. But now AI is at an inflection point. Leaders are asking: Does AI truly deliver ROI?In this exclusive webinar with Microsoft, 3 Ways AI Delivers Real Savings, Jason Milgram, CTO of OZ Digital
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- [OZ Search](https://followoz.com/oz-search/) - Contact OZ Digital Consulting with 25+ years of Azure and AI expertise. Reach our U.S. headquarters in Florida or our international office in Argentina.
- [Contact Us](https://followoz.com/blog-contact-us/) - Contact us now for personalized support. We're here to help and eager to hear from you.
- [Custom App Development & Cloud Integration Solutions](https://followoz.com/services/application-development/) - Empower your applications with our App Innovation services. Build, optimize, and future-proof your apps through custom development and cloud integration.
- [Streamline Ops: EAI Solutions by OZ for Businesses](https://followoz.com/services/enterprise-applications-integration/) - Use OZ's Enterprise Application Integration solutions for streamlined operations. Merge data across systems for efficient workflows and enhanced decision-making
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- [Download EPIC Insurance Brokers](https://followoz.com/download-epic-insurance-brokers/) - CASE STUDY Explore how Epic Insurance Brokers accelerates claims management with an Azure AI solution
- [Epic case study](https://followoz.com/oz-search/epic-casestudy/) - CASE STUDY Explore how Epic Insurance Brokers accelerates claims management with an Azure AI solution
- [Bending the Cost Curve Whitepaper](https://followoz.com/bending-the-cost-curve-whitepaper_old/) - Bending the Cost Curve 7 Proven Ways Microsoft AI Reduces Software Development Costs Every organization is looking to trim costs while staying innovative. While there are opportunities to save, we need to ask which ones yield quick wins and which require more effort and action.This white paper explores how AI technology brings significant cost-savings and
- [Data Democratization: Empowering Insights for Mastery](https://followoz.com/understanding-leveraging-data-democratization/) - Data Analytics Download e-Book The Secret to Understanding & Leveraging Data Democratization In today’s tech-driven, ever-evolving business landscape, data is less a spreadsheet to be read than an ocean to be navigated—a challenge that can sometimes leave us feeling as if we’ve run aground on the “easier said than done” section of the map.Well, get
- [AI Unleashed: The Future of Automation](https://followoz.com/beyond-the-bot-how-ai-is-ushering-in-the-next-wave-of-automation/) - Beyond the Bot: How AI Is Ushering in the Next Wave of Automation Download e-Book Discover how intelligent automation is revolutionizing the way businesses automate processes While Robotic Process Automation (RPA) creates efficiencies, it can only automate pre-defined, rules-based templates. However, when combined with AI and machine learning, it can automate all processes, including non-repetitive
- [Unlocking the Hidden Value in Insurance Data](https://followoz.com/unlocking-the-hidden-value-in-insurance-data/) - Under the Hood: Unlocking the Hidden Value in Insurance Data Learn how you can harness the full value of data to transform insurance operations Download e-Book Data is foundational to Artificial Intelligence, Natural Language Processing, Machine Learning, and every other emerging technology that holds tremendous promise for the future. For the insurance industry — with
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- [Chatbot Contact Us](https://followoz.com/chatbot-contact-us/) - Build an AI chatbot in days In this focused 2-3 week engagement, led by our AI experts, we’ll help you build your AI chatbot. Sign up today.
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- [Travel & Hospitality](https://followoz.com/industries/travel-and-hospitality/) - AI FOR TRAVEL & HOSPITALITY Treat your guests to exceptional experiences Your guests want a smooth, memorable experience. Our Microsoft-powered solutions deliver the integrated systems, data, and applications you need to create the exceptional experiences your guests crave. Request a meeting Segments we serve Cruise Simplify cruise operations with integrated applications that manage passenger and
- [Schedule Azure Databricks](https://followoz.com/schedule-azure-databricks/) - See what a unified data, AI, and analytics platform can do for you. Fill out the form and an Azure Databricks expert will get in touch with you.
- [Thank you for registration](https://followoz.com/thank-you-for-registration/) - Thank you for registering! We’re excited to have you join us. We are reviewing all registrations and will reach out to you with a confirmation email soon.
- [Thank you for registering Microsoft Foundry](https://followoz.com/thank-you-for-registering-microsoft-foundry/) - Thank you for registering! You're now confirmed for the Microsoft Foundry Workshop on January 14, 2026. Don't forget to mark your calendar.
- [PPC Insurance Automation](https://followoz.com/ppc-insurance-automation/) - PPC Insurance Automation FLORIDA’S TRUSTED MICROSOFT SOLUTIONS PARTNER FOR OVER 25 YEARS Delivering deep technical expertise and industry knowledge, leveraging our global delivery model to accelerate your business with ultimate agility.
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- [free AI Readiness Assessment Contact Us](https://followoz.com/free-ai-readiness-assessment-contact-us/) - Free AI Readiness Assessment REACH OUT TODAY FOR A FREE AI READINESS ASSESSMENT CONTACT US UNITED STATES Florida US Global Headquarters 500 W Cypress Creek Rd #570 Fort Lauderdale, FL 33309 +1-800-443-5210 – International +1-954-689-3984 – USA ARGENTINA Rosario International Office Alvear 1670 – 4to Piso Rosario, Santa Fe 2000, Argentina Tel: +54 34 1425-9172
- [Achieve a competitive edge with AI-infused applications](https://followoz.com/achieve-a-competitive-edge-with-ai-infused-applications/) - Staying competitive in this new era will require reimagining your development processes to enable the full potential of AI.
- [Services](https://followoz.com/services/) - Discover OZ Digital's comprehensive suite of consulting services designed to optimize business processes and drive innovation. Specializing in Intelligent Automation, Data Analytics, AI, Cloud Services, Enterprise Application Integration, and Application Development, OZ Digital tailors solutions to meet your unique business needs. Enhance operational efficiency, gain valuable insights, and stay competitive with expert guidance and cutting-edge technology.
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- [Thank you for your interest in OZ Digital Consulting eBook](https://followoz.com/landing-page-thank-you/) - Thank you for your interest in OZ Digital Consulting’s eBook! In today’s digital age, mobile apps have become a hot commodity for businesses seeking to stay ahead of the game. But why does your business need one? While mobile apps can provide a convenient and engaging experience for users, especially in the insurance and healthcare

## Case Studies

- [ezVerify Cost Savings](https://followoz.com/case-studies/ezverify-cost-savings/) - Discover how OZ Digital helped an SMB client cut software bloat and save $20,000 annually by reviewing legacy tools and optimizing processes. Read the full case study.
- [Fortune 500 insurer financial close transformation](https://followoz.com/case-studies/fortune-500-insurer-financial-close-transformation/) - With the help of OZ, a leading commercial lines carrier, operating 55+ insurance businesses, centralizes data across 30+ subsidiaries and improves the financial closing cycle time.
- [Carrier Gains Insight](https://followoz.com/case-studies/carrier-gains-insight/) - Learn how a leading commercial lines carrier, operating 55+ insurance businesses, streamlines its policy admin and financial systems to make data more accessible.
- [Advanced E-Prescription for Controlled Substances](https://followoz.com/case-studies/advanced-e-prescription-for-controlled-substances/) - AdvancedRx wanted to brings speed and convenience to prescribing by rolling out e-prescribing for controlled substances within their existing Electronic Health Record (EHR) system. To do so, they first had to tackle a few key challenges:
- [Value Care At Home](https://followoz.com/case-studies/value-care-at-home/) - Value Care At Home, a leading provider of in-home care, partners with OZ to build an app that simplifies caregiving.
- [A Global Insurer](https://followoz.com/case-studies/leading-global-insurer/) - See how a global insurer centralized financial data across 30+ subsidiaries to meet Solvency II compliance and improve financial oversight.
- [NEW! Centralizing Reinsurance Operations](https://followoz.com/case-studies/new-centralizing-reinsurance-operations/) - See how OZ Digital centralized reinsurance operations for a Fortune 500 insurer, eliminating data silos and improving visibility across companies.
- [Data Harmonization](https://followoz.com/case-studies/data-harmonization/) - See how OZ Digital unified financial data for a Fortune 500 insurer, accelerating close times across complex regional markets and systems.
- [Florida Dental Benefits Transforms](https://followoz.com/case-studies/florida-dental-benefits-transforms/) - See how Florida Dental Benefits modernized legacy BizTalk infrastructure with Azure Logic Apps for faster EDI processing and cost savings.
- [MEC AI Chatbot](https://followoz.com/case-studies/mec-ai-chatbot/) - Insurance is a document-intensive industry, with policy and claims documents often running into thousands of pages for each customer. The sheer volume slows down the claims process, making manual handling not only time-consuming and error-prone but also unsustainable at scale.
- [State government payroll and pension modernization](https://followoz.com/case-studies/state-government-payroll-and-pension-modernization/) - Discover how a state government modernized its legacy mainframe payroll and pension system on Microsoft Azure—reducing risk while supporting millions of people.
- [Clean data brings clean water](https://followoz.com/case-studies/clean-data-brings-clean-water/) - A city in Mississippi faced a water crisis that left residents without water for two weeks. 40 years of mismanagement and underfunding led up to this. Recognizing the severity of the situation, the federal government stepped in and appointed an interim third-party private entity and OZ Digital Consulting to address the city’s water woes.
- [AdvancedRx (TidelineRCM Implementation)](https://followoz.com/case-studies/advancedrx-tidelinercm-implementation/) - Discover how OZ Digital modernized AdvancedRx's claims processing with event-driven architecture on Azure—improving reliability and scalability.
- [Faster Invoicing](https://followoz.com/case-studies/faster-invoicing/) - OZ intelligently automates invoicing for a leading construction company, saving time and money.
- [Hard Rock](https://followoz.com/case-studies/hard-rock/) - Hard Rock International, an entertainment company with a global footprint, partners with OZ to integrate its data and systems and create frictionless guest experiences across all its locations.
- [EPIC Insurance Brokers](https://followoz.com/case-studies/epic-insurance-brokers/) - Explore how EPIC Insurance Brokers, one of the top 15 U.S. brokerage firms, use Microsoft AI and automation to streamline claims processing, gain faster insights, and stay compliant.
- [SBA Communications](https://followoz.com/case-studies/sba-communications/) - SBA Communications was operating off a complex environment with 200 legal entities, 200 databases, and a financial system across three production environments. At any given moment, the system handles thousands of daily transactions. But due to the high volumes of transactions and limitations in Great Plains, over 100 custom applications were developed just to keep the system working. And not all 100 applications that feed into the ERP system had seamless integrations. With 12 posting servers running 24/7, their support team was overwhelmed and struggling to field the nearly 340 monthly calls—150 of these in the final, busiest week of the month. Their financial teams were also constantly scrambling to meet deadlines.
- [Holiday Inn Club Vacations](https://followoz.com/case-studies/holiday-inn-club-vacations/) - Holiday Inn Club Vacations relied on an old Microsoft Access application to train their sales and marketing teams about tour ride programs. However, over time, the application became clunky – slow to load, hard to connect, and lacking key features for tracking new hires and ongoing training. Managers therefore were unable to track training programs, manage their teams, or report on progress.
- [Royal Caribbean](https://followoz.com/case-studies/royal-caribbean/) - Royal Caribbean Cruises, one of the world’s top cruise lines providing itineraries to 270+ destinations in over 60 countries, generates more revenue with a new, integrated point-of-sale app.
- [Rooms To Go](https://followoz.com/case-studies/rooms-to-go/) - Rooms To Go, the third largest and fastest-growing furniture retailer in the U.S., partnered with OZ to integrate its front- and back-end order processing systems and deliver orders worth millions of dollars in hours.
- [NCPDP D.0 Adoption: Pharmacy Claims](https://followoz.com/case-studies/pharmacy-claims-data-exchange/) - AdvancedRx was processing pharmacy claims manually as flat files—an outdated process that was time-consuming, prone to errors, and not scalable. It was time to adopt the more widely used NCPDP D.0 industry standard for pharmacy claims processing. This standard, developed by the National Council on Prescription Drug Programs (NCPDP), would allow for direct integration between pharmacy dispensing software and third-party claims systems.
- [Red Lobster](https://followoz.com/case-studies/red-lobster/) - Red Lobster, the world’s largest casual dining seafood chain, creates a seamless dining experience across 700+ restaurants with OZ integration services.
- [Advanced Rx](https://followoz.com/case-studies/advanced-rx/) - OZ helps AdvancedRx, a pharmacy services company, rewire its architecture and streamline its medication dispensing software to lower costs, process prescriptions faster, and improve patient care.
- [Owwll](https://followoz.com/case-studies/owwll/) - OZ helps Owwll build a social networking platform that connects people instantly through 1-on-1 audio calls, letting you call who you want, charge what you want, and connect when you want.
- [AbbVie](https://followoz.com/case-studies/abbvie/) - A Fortune 100 pharmaceutical company builds a digital strategy with OZ’s proven methodologies and strategic roadmap for better resource utilization and program management.
- [Health Insurance (Amerigroup)](https://followoz.com/case-studies/health-insurance-amerigroup/) - Learn how Amerigroup, a trusted health insurance and managed health care provider offering Medicare and Medicaid coverage, intelligently automates its Provider Data Management (PDM) system.
- [Insurance payer (Amerigroup)](https://followoz.com/case-studies/insurance-payer-amerigroup/) - Learn how Amerigroup, a trusted health insurance and managed health care provider offering Medicare and Medicaid coverage, improved claims processes and reduced revenue loss.
- [WLFC](https://followoz.com/case-studies/wlfc/) - Willis Lease Finance Corporation (WLFC), a pioneer in aviation services, deploys an innovative app to showcase its leased commercial aircraft in real time.
- [Airport](https://followoz.com/case-studies/airport/) - A prestigious airport serving roughly 24.6 million passengers every year integrates all its business operations, sales, and passenger data to extract insights, optimize pricing, and earn more revenue.
- [Bluegreen Vacations](https://followoz.com/case-studies/bluegreen-vacations/) - Learn how Bluegreen Vacations, a private vacation ownership company covering 60+ resorts in 40 destinations across the U.S., drives revenue by standardizing data in a single, unified application.
- [OncoHealth](https://followoz.com/case-studies/oncohealth/) - OncoHealth, a company dedicated to oncology value management, speeds up cancer treatment approvals with OZ’s data services and analytics.

## OZ Events

- [Make AI Agents Work for You](https://followoz.com/oz_events/microsoft-ai-workshop-make-ai-agents-work-for-you/) - Join OZ Digital and Microsoft for Make AI Agents Work for You. Hands-on workshop with AI experts, live demos, and multi-agent workflows. October 28, 2025.
- [OZ Microsoft AI Foundry workshop](https://followoz.com/oz_events/oz-microsoft-ai-foundry-workshop/) - Join OZ Digital and Microsoft for Inside Microsoft Foundry Workshop. Build secure AI agents with governance and real-world use cases. January 14, 2026.
- [oz AI future summit 2026](https://followoz.com/oz_events/oz-ai-future-summit-2026/) - Join OZ Digital and Microsoft for AI Future Summit 2026. Move AI from pilots to production with practical strategies and governance insights. February 11, 2026.
- [Best of AI Future Summit 2026](https://followoz.com/oz_events/best-of-ai-future-summit-2026/) - Relive the AI Future Summit 2026 hosted by OZ Digital and Microsoft. Watch keynotes, panel discussions, and demos on moving AI from pilots to production.
- [Make AI Agents Work for You](https://followoz.com/oz_events/executive-ai-workshop-make-ai-agents-work-for-you/) - Join OZ Digital for an Executive AI Workshop. Learn how AI agents transform business operations. Live demos & expert speakers. Reserve today.
- [AI Future Summit 2026](https://followoz.com/oz_events/ai-future-summit-2026/) - AI Future Summit 2026 — Secure Your Spot It’s time to tackle the hard questions: How do you move AI from pilots to production? What AI governance frameworks protect your organization from risk? How do you operationalize AI — at scale? This summit offers practical guidance to technology and business leaders who are ready to take AI from experimentation to execution.

## OZ Past Events

- [VS Code DevDays, Buenos Aires, Argentina](https://followoz.com/oz_past_events/vs-code-devdays-buenos-aires-argentina/) - Relive VS Code DevDays in Buenos Aires held on September 13, 2025. Explore sessions, meet the speakers, and browse the photo gallery.
- [AgentCon, Cordoba, Argentina](https://followoz.com/oz_past_events/agentcon-cordoba-argentina/) - Relive AgentCon in Cordoba, Argentina held on September 18, 2025. Explore sessions, meet the speakers, and browse the photo gallery.
- [VS Code DevDays, Sunchales](https://followoz.com/oz_past_events/vs-code-devdays-sunchales/) - Relive VS Code DevDays in Sunchales held on September 26, 2025. Explore developer sessions, meet the speakers, and browse the photo gallery.
- [Microsoft AI Workshop](https://followoz.com/oz_past_events/microsoft-ai-workshop/) - Browse the photo gallery from the Microsoft AI Workshop. See how industry leaders gathered to explore AI innovation and implementation strategies.
- [OZ Microsoft AI Foundry workshop](https://followoz.com/oz_past_events/oz-microsoft-ai-foundry-workshop/) - Relive the OZ Microsoft AI Foundry Workshop held on January 14, 2026. Explore how organizations are building enterprise-grade AI solutions with Microsoft.

## Elementor Header & Footer Builder

- [Footer](https://followoz.com/elementor-hf/2447/) - UNITED STATES Florida U.S. Global Headquarters 1489 W Palmetto Park Rd Suite 500 Boca Raton, FL 33486 +1-954-689-3984 – USA +1-800-443-5210 – International ARGENTINA Rosario International Office Alvear 1670 – 3er Piso Rosario, Santa Fe 2000, Argentina Tel: +54 34 1425-9172 With more than 25 years of experience, OZ’s trusted, deep expertise in Azure Cloud Solutions,
- [TopBar All site](https://followoz.com/elementor-hf/topbar-all-site/) - Services Close Services Open Services Services Menu Cloud & AI AI Business Solutions Azure Infrastructure and Security Azure Databricks Integrations Menu Claude | Microsoft Industries Close Industries Open Industries Menu Travel & Hospitality Healthcare Insurance Technology Resources Close Resources Open Resources Menu Blog Events E-books & White papers OZ in Forbes Technical Guides Customer Stories
- [Header](https://followoz.com/elementor-hf/header/) - Menu Services Cloud & AI AI Business Solutions Azure Infrastructure and Security Azure Databricks Claude Industries Travel & Hospitality Healthcare Insurance Technology Resources Blog Events E-books & White papers OZ in Forbes Technical Guides Customer Stories Company Our Story Our Leaders OZ Careers Services Cloud & AI AI Business Solutions Azure Infrastructure and Security Azure
- [Header all Site](https://followoz.com/elementor-hf/header-all-site/) - Menu Services Cloud & AI AI Business Solutions Azure Infrastructure and Security Azure Databricks Claude Industries Travel & Hospitality Healthcare Insurance Technology Resources Blog Events E-books & White papers OZ in Forbes Technical Guides Customer Stories Company Our Story Our Leaders OZ Careers Services Cloud & AI AI Business Solutions Azure Infrastructure and Security Azure
- [new mneu with stem menu](https://followoz.com/elementor-hf/new-mneu-with-stem-menu/) - Services Close Services Open Services Menu Cloud & AI AI Business Solutions Azure Infrastructure and Security Azure Databricks Menu Claude | Microsoft Industries Close Industries Open Industries Menu Travel & Hospitality Healthcare Insurance Technology Resources Close Resources Open Resources Menu Blog Events E-books & White papers OZ in Forbes Technical Guides Customer Stories Company Close
- [Footer event main page only](https://followoz.com/elementor-hf/footer-event-main-page-only/) - Book a 30-minute complimentary session with our Microsoft MVPs Connect with one of our Microsoft MVPs for insights into the latest Microsoft technologies and practical guidance on how to get your technology initiatives off the ground. UNITED STATES Florida U.S. Global Headquarters 1489 W Palmetto Park Rd Suite 500 Boca Raton, FL 33486 +1-954-689-3984 –
- [single event footer only](https://followoz.com/elementor-hf/single-event-footer-only/) - UNITED STATES Florida U.S. Global Headquarters 1489 W Palmetto Park Rd Suite 500 Boca Raton, FL 33486 +1-954-689-3984 – USA +1-800-443-5210 – International ARGENTINA Rosario International Office Alvear 1670 – 3er Piso Rosario, Santa Fe 2000, Argentina Tel: +54 34 1425-9172 FLORIDA’S TRUSTED MICROSOFT SOLUTIONS EXPERT FOR OVER 25 YEARS Delivering deep technical expertise and industry
- [Footer for two pages only](https://followoz.com/elementor-hf/footer-for-two-pages-only/) - UNITED STATES Florida U.S. Global Headquarters 1489 W Palmetto Park Rd Suite 500 Boca Raton, FL 33486 +1-954-689-3984 – USA +1-800-443-5210 – International ARGENTINA Rosario International Office Alvear 1670 – 3er Piso Rosario, Santa Fe 2000, Argentina Tel: +54 34 1425-9172 FLORIDA’S TRUSTED MICROSOFT SOLUTIONS EXPERT FOR OVER 25 YEARS Delivering deep technical expertise and industry

## Categories

- [e-books](https://followoz.com/resources/ebooks/) - Find how to revolutionize your business with OZ Digital's digital transformation ebook. Transform your business today with expert insights and strategies.
- [OZ in Forbes](https://followoz.com/resources/forbes/) - Encounter insights from OZ's Emmanuel Ramos on Forbes. As a Chief Solutions Officer and Council member, his perspectives drive tech innovation and leadership.
- [Resources](https://followoz.com/resources/) - Explore OZ Digital's Resources page for expert insights on Intelligent Automation, Customer Experience, and industry-specific innovations. Discover a wealth of knowledge through their blog articles, case studies, e-books, technical guides, and videos. Stay updated with the latest trends and thought leadership from their team and external contributions, including insights featured in Forbes. Whether you're in travel, healthcare, or technology, OZ Digital offers valuable resources to enhance your business processes and drive success.
- [Technical Guides](https://followoz.com/resources/technical-guides/) - Delve into OZ's tech guides for digital tech power: AI, cloud & more. Drive innovation, growth, and gain a competitive edge. Learn from industry leaders.
- [Blog](https://followoz.com/resources/blog/) - Stay up to date with OZ Digital Blogs for expert insights and advice on digital consulting. Explore our latest blog posts for valuable information. Learn more.
- [Case Studies](https://followoz.com/resources/case-studies/) - Explore OZ Digital's case studies to see real-world examples of how their innovative solutions and Microsoft-powered technologies drive growth and efficiency. Learn about successful projects across various industries, including healthcare, insurance, and retail, showcasing transformations in data integration, intelligent automation, and customer experience.
- [Whitepapers](https://followoz.com/resources/whitepapers/) - Explore Our White Papers Take a deep dive into a wide range of topics, technologies, and tools shaping the future of business.
- [App Innovation + AI ](https://followoz.com/resources/case-studies/app-innovation-ai/) - Browse OZ Digital's App Innovation + AI case studies. See how we build intelligent applications with Azure and AI.
- [Automation + AI](https://followoz.com/resources/case-studies/automation-ai/) - Browse OZ Digital's Automation + AI case studies. See how we streamline workflows and embed AI into business processes.
- [Azure + AI](https://followoz.com/resources/case-studies/azure-ai/) - Browse OZ Digital's Azure + AI case studies. See how we build intelligent solutions on Microsoft Azure with AI integration.
- [Data + AI](https://followoz.com/resources/case-studies/data-ai/) - Browse OZ Digital's Data + AI case studies. See how we unlock insights with Azure data platforms and artificial intelligence.
- [Integration + AI](https://followoz.com/resources/case-studies/integration-ai/) - Browse OZ Digital's Integration + AI case studies. See how we connect systems and embed AI into enterprise workflows.
- [Healthcare](https://followoz.com/resources/case-studies/healthcare/) - See how healthcare clients drive growth with our proven Microsoft-powered solutions and strategies. Read the customer stories from OZ Digital.
- [Insurance](https://followoz.com/resources/case-studies/insurance/) - See how insurance clients drive growth with our proven Microsoft-powered solutions and strategies. Read the customer stories from OZ Digital.
- [Travel and Hospitality](https://followoz.com/resources/case-studies/travel-and-hospitality/) - Explore travel and hospitality case studies. See how clients drive growth using our proven Microsoft-powered strategies and solutions.
- [Telecommunications](https://followoz.com/resources/case-studies/telecommunications/) - Explore telecommunications case studies. See how clients drive growth using our proven Microsoft-powered strategies and solutions.
- [Retail](https://followoz.com/resources/case-studies/retail/) - Explore retail case studies. See how clients drive growth using our proven Microsoft-powered strategies and solutions.
- [Technology](https://followoz.com/resources/case-studies/technology/) - Explore technology case studies. See how clients drive growth using our proven Microsoft-powered strategies and solutions.
- [Demo videos](https://followoz.com/resources/demo-videos/) - Watch demo videos from OZ Digital. See Azure solutions, AI applications, and automation tools in action.

## Tags

- [Digital Strategy](https://followoz.com/tag/digital-strategy/) - Explore OZ Digital's insights on Digital Strategy. Learn how to align technology, AI, and cloud solutions with business goals.
- [Events](https://followoz.com/tag/events/) - Explore OZ Digital's events. Find upcoming workshops, summits, and webinars on Azure, AI, and digital transformation.
- [Forbes](https://followoz.com/tag/forbes/) - Read OZ Digital's featured articles in Forbes. Explore insights on Azure, AI, cloud strategy, and digital transformation.
- [Healthcare](https://followoz.com/tag/cs-healthcare/) - Explore OZ Digital's Healthcare case studies. See how we help providers modernize with Azure, AI, and intelligent automation.
- [Hospitality](https://followoz.com/tag/cs-hospitality/) - Explore OZ Digital's Hospitality case studies. See how we help hotels, resorts, and travel companies innovate with Azure and AI.
- [Insurance](https://followoz.com/tag/cs-insurance/) - Explore OZ Digital's Insurance case studies. See how we help insurers modernize with Azure, AI, and intelligent automation.
- [Microsoft](https://followoz.com/tag/microsoft/) - Explore OZ Digital's blog for expert insights on Azure, AI, Machine Learning, IoT, and app development. Learn from Microsoft MVPs and industry leaders.
- [Press Releases](https://followoz.com/tag/press-releases/) - Browse official press releases from OZ Digital. Stay updated on company news, partnerships, awards, and industry announcements.
- [Tech Services](https://followoz.com/tag/tech-services/) - Explore OZ Digital's tech services expertise. Read articles on Azure, AI, app development, cloud solutions, and intelligent automation.
- [Travel and Hospitality](https://followoz.com/tag/travel-and-hospitality/) - Explore OZ Digital's insights for the Travel and Hospitality industry. Read about technology solutions for airlines, hotels, and tourism.
- [Whitepapers](https://followoz.com/tag/whitepapers/) - Download in-depth whitepapers from OZ Digital. Explore expert research on Azure, AI, cloud strategy, and digital transformation.

## Services

- [App Innovation + AI](https://followoz.com/service/app-innovation-ai/) - Explore OZ Digital's App Innovation + AI services. Build intelligent applications with Azure, AI integration, and modern development.
- [Automation + AI](https://followoz.com/service/automation-ai/) - Explore OZ Digital's Automation + AI services. Streamline workflows with intelligent automation, AI-powered processes, and Azure solutions.
- [Data + AI](https://followoz.com/service/data-ai/) - Explore OZ Digital's Data + AI services. Unlock insights with Azure data platforms, analytics, and artificial intelligence solutions.
- [Integration + AI](https://followoz.com/service/integration-ai/) - Explore OZ Digital's Integration + AI services. Connect systems, streamline data flows, and embed AI into your enterprise applications.
- [Azure + AI](https://followoz.com/service/azure-ai/) - Explore OZ Digital's Azure + AI services. Build intelligent solutions with Microsoft Azure and artificial intelligence integration.