Elevating Customer Experience With a POS Integration App

A large cruise line company wishes to provide an exceptional Customer Experience (CX), that will be enjoyable and memorable to more guests by opening up its private island to multiple ships. To expand the island to more guests and capitalize on revenue, the client wants to accommodate multiple ships docking on the island at once, but currently multiple ships’ POS systems cannot differentiate which guests came from which ship.

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OZ is a consulting and technology solutions leader focused on increasing customer engagement & operational excellence by leveraging Intelligent Automation.