11/20/2019

Shout out to OZ’s Executive Vice President, @Ric Cavieres, for his feature in the PharmaVoice Nov./Dec. 2019 Cover Story, “2020: Year in Preview”. On pages 62, 75/76 and 94, find Ric’s thoughtful insights to 2020 patient experience-focused technologies that are paving the way toward the future of the health sciences. #2020trends #patientexperience #technology Behavioral Science […]

11/04/2019

Providing a positive patient experience is critical for any healthcare system. Not only does it make your patients feel they are cared for, but it can lead to better outcomes which means more patients and more revenue. “Over the years, we have seen a radical shift in the way things are being focused on in […]

10/22/2019

Strategic partnership will focus on implementing data governance to drive digital transformation and improve customer experience (CX) FT. LAUDERDALE, Fla. – (October 22, 2019) – OZ, a global consulting, services and solutions leader enhancing customer experiences through digital innovation, has announced a partnership with erwin, the data governance company, to help enterprises accelerate their digital […]

07/15/2019

The travel experts at All Things Cruise have answers to all your cruising questions. They recently featured OZ’s Jorge Agnese, VP Consulting – Travel & Hospitality in their online issue. See original article

06/06/2019

According to Mr. Cavieres, there are three key challenges with AR/VR for the pharma industry: innovation inertia, regulated content, and user training. “I believe the slowness to adopt AR/VR is largely because people and companies do not understand the fast-moving AR/VR technology and still view it as a gaming environment, and conversely experts… Download PDF […]

05/29/2019

FT. LAUDERDALE, FLA. & SAN FRANCISCO, CALIF. – (MAY 29, 2019) – OZ, a global consulting company enhancing customer experiences through digital wizardry, has announced a digital partnership with Medallia, the global experience management leader. The strategic partnership will enable both companies to deliver innovative digital customer experiences (CX) that drive business impact. Medallia partners with leading […]

05/23/2019

FT. LAUDERDALE, FLA. – (MAY 21, 2019) – OZ, a global consulting company enhancing customer experiences through digital wizardry, has announced its first annual CXDX Summit for travel and hospitality leaders in Florida. The event will be held at the historic rooftop lounge and terrace of the W Hotel in Miami on June 20, 2019. The summit will showcase […]

04/16/2019

PHILADELPHIA – (APRIL 16, 2019) – OZ, a global consulting company enhancing customer experiences through digital innovation, has announced its partnership with Orbita, Inc., the healthcare industry’s leader in conversational AI for enterprise-grade voice- and chatbot-powered virtual assistants. OZ will combine its digital innovation and development services with Orbita’s market-leading platform to create unique, customer experience (CX) driven […]

04/10/2019

Fort Lauderdale, FL – (April 10, 2019) – OZ, a global consulting company enhancing customer experiences through digital innovation, recently launched a first-of-its-kind application that brings an augmented reality (AR) environment to physician Detailing. AR-Detailing will enable biopharma sales representatives to have a much more immersive detailing experience with physicians on treatments, while also educating them on […]

01/07/2019

Fort Lauderdale, FL – (January 7, 2019) – AAJ Technologies, a global digital consulting, services, and solutions leader, announced that it has changed its name from “AAJ Technologies” to “OZ”. With the name change also comes a new focus for the company, and the addition of three new executive leaders to the organization. “We are […]


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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.