OZ Digital Consulting: Enhancing Patient Experience and Hospital Performance – Coverage in the South Florida Hospital News

Providing a positive patient experience is critical for any healthcare system. Not only does it make your patients feel they are cared for, but it can lead to better outcomes which means more patients and more revenue. “Over the years, we have seen a radical shift in the way things are being focused on in healthcare,” says Murray Izenwasser, VP Consulting and Healthcare Practice Lead for OZ, a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation. “Patient experience has become a real focus.” […]

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.