Shopping Online With Confidence is Possible

OZ’s VP of Consulting, Retail & Consumer Products, Ed Kirchmier, is a featured industry expert as he writes an article for Retail Info Systems (RIS).

Ed’s article explores technology retailers are using to stay ahead of the new type of demand these companies are seeing as we exist in this digital age. He explains that consumers are craving and expecting retailers—big and small—to implement Augmented Reality (AR) and Virtual Reality (VR) shopping experiences. While others are implementing 3D experiences, fitness tracking and more to enhance their Customers’ Experience (CX).

Learn more about what Ed is seeing in the retail space and how to use technology to enhance CX.

#customerexperience #CX #retail #consumerproducts #AR #VR #3D

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.