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5 Technologies You’ll See in Hospitality Next Year

December 13, 2019

Pitch-perfect vacation recommendations. Voice-activated concierges. Wristbands that know you like your martini dry — and know exactly when to order it for you. Leading hospitality companies are seizing on emerging technologies like these to deliver what every guest wants: a unique experience and a frictionless stay. And we can expect to see even more innovations in the coming year. […] To read the entire article, please download the PDF version.

OZ | Director of Products, Software & Innovation (PSI)

Mark is responsible for the Products, Software, and Innovation practice at OZ, and leads the overall team developing Salus (among other solutions).

In his 20+ years in software development, over 18 of them were dedicated to the hospitality industry, most recently with Royal Caribbean. Prior to that, he spent 10+ years as a Director of Engineering at Agilysys, helping lead the team that created the InfoGenesis POS solution as well as other products for the hospitality industry.

Mark's passion is working with and leading teams to build software that is loved by its users and solves problems in creative ways.

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.