Great CX Means Sleeping With the Enemy
July 25, 2019
Ring video doorbells light up your smartphone with images of your doorstep in real-time. Uber Taxi lets customers know when a local cab is nearby. Airline alliances allow you to redeem your frequent-flyer miles on a different carrier from the one you earned them on. Third-party sellers on Amazon share the same core platform to sell competing items. Sonos music is easily piped through Alexa wireless speakers. […] To read the entire article, please download the PDF version.