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Healthcare Predictions 2020: We’ve Reached a Tipping Point

December 12, 2019

Healthcare has largely been given a pass when it comes to the technological disruptors affecting other industries. Until very recently, the doctor-patient relationship was fairly hierarchical, non-negotiable and low-tech. If a patient requested their medical history, a physician’s receptionist might fax over reams of paper records. Prescription pads were as universal as physicians’ bad handwriting, and they were filled at the pharmacy down the road while patients idly browsed the fluorescent aisles. […] To read the entire article, please download the PDF version.

OZ | VP of Consulting, Design Thinking

Murray consults with clients to create digital solutions that align with their vision, markets, customers and products. Prior to OZ, Murray co-founded Biztegra, a digital marketing, engagement and technology agency.

He also held senior positions at some of the world’s largest digital agencies, including Razorfish and Sapient, and began his career at what is now Accenture. An IASSC Certified Lean Six Sigma Yellow Belt™, Murray earned his B.S./B.A. in computer science and finance from the University of Florida.

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.