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“Every once in a while, a new technology, an old problem, and a big idea turn into an innovation.”

— Inventor Dean Kamen

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Could RPA Optimization Be The Next Phase for Your Business Development

Robotic Process Automation (RPA) optimization is fast emerging as a vital step that helps organizations free human employees from mundane, repetitive tasks and focus on core business duties. A 2018 Deloitte survey on RPA found that 53 percent of the respondents were already implementing their RPA solutions, with another 72 percent of organizations expected to integrate RPA in the next two years.

RPA is an effective tool to optimize the workforce and prioritize tasks within the constraints of your budget and mental capacities. When repetitive tasks are removed from people and assigned to technology, organizations are better positioned to achieve optimal workplace efficiency and productivity.

 

Why is RPA this important?

In the current highly competitive marketplace, RPA could be just the right tool that you need to improve efficiency, cut costs, enhance customer experience and beat your competition. RPA reduces human error, eliminates mundane and time-consuming tasks, enhances job satisfaction, and increases ROI. All of this is possible with OZ’s capabilities in automation.

 

What Does RPA Optimize In Business?

With RPA, software users create software bots that learn and implement organizational business operations effectively. In a nutshell, you show your bots what to do, then let them do the work. Robotic Process Automation (RPA) software bots are designed to interact with all kinds of business applications and systems like humans, but they operate a lot faster without taking any break. It also guarantees nearly 100 percent reliability, efficiency, and precision. RPA integration can benefit businesses in the following ways:

Resource use

High efficiency in business operations can be achieved through the elimination of the risk of errors. The risk is significantly raised with tedious, repetitive tasks that expose humans to boredom and the chance of making mistakes. RPA can be used to replace humans in such tasks and assign them jobs that they are best at doing. By optimizing the use of human resources, you get high-value tasks done with the least resistance from the employees previously worn out by the mundane, repetitive task.

Cost-effectiveness

Integrating robotics into your business operations can translate to 25 to 65 percent reductions in overall costs. Robotics operates 24/7 and doesn’t need sick leaves, breaks, or vacation time. Humans typically work from 8-5 and need a pre-fixed number of days off and annual leaves in between. Having robots do some manual tasks can substantially reduce your labor costs and increase your bottom line. For a business just starting, automation can help you recover your initial costs quickly.

Flexibility and adaptability

RPA introduces adaptability and flexibility to business processes. RPA systems come with inbuilt intelligence to make changes and adapt to conditions and situations whenever a need arises. Typically, when humans are asked to make scalable changes in their daily tasks, they often forget to modify. RPA programs installed on business servers help deal with this challenge by making processes flexible and scalable when the demand shoots or processes expand.

Improve communication

RPA inbuilt intelligence can improve organizational communication for enhanced efficiency. You can replace your document creation tools with RPA solutions to relieve employees of manual tasks of updating files and making minor edits. Integrating RPA into your business operations ensures field works, representatives, and other stakeholders receive the latest information all the time.

Discover automated responses and triggers

A key factor setting about the RPA system is that it does what you can do. RPA systems boast top-notch scheduling capabilities that can assist you with automated and semi-automated scheduling.

It is an effective way to launch a task on a specific day or at a specific time. You can leverage RPA triggers and responses to automate monitoring tasks; for example, you can set the schedule trigger to check your email’s content after every few seconds.

Implement RPA hassle-free

Essentially, you don’t need to set up an API when implementing RPA, which saves you time. RPA comes with its own Graphical User Interface that is quite user-friendly and needs no technical expertise. The systems are designed to do all operations that humans do, such as keystrokes, clicks, through the same UI.

Empower the workforce

When you leave mundane, time-consuming, and energy-sapping tasks to robots, employees feel relieved. Several studies reveal an effective way to achieve high employee job satisfaction is by assigning them meaningful and worthy jobs. Employees who undertake high-value tasks feel highly appreciated and are self-motivated, have high morale and boosted spirits.

Insights and analytics

Integrating robotics into your operations guarantees reduced risks of data leakages, obsolete information, and incorrect analytics. RPA helps managers to get practical and verified data with minimal errors. Undoubtedly, robots can help you collect crucial data that were previously not feasible with humans. RPA systems can also handle all your data collection and analysis so that employees can focus on more complex data analysis. This way, you achieve more comprehensive insights for better decision-making.

 

Contact OZ Digital Consulting For Custom RPA Optimization Solutions

The first step is to have a professional RPA integrator look at your enterprise and identify places where you can capture value. In this competitive environment, having your digital environment properly allocated and assigned will allow your valuable workforce to focus on your customer.

At OZ, we are your right RPA implementation partner to integrate robust RPA systems into your operations and advise you on the scalability of RPA for your business. We are a global consulting, services, and solutions leader focusing on developing exceptional customer experiences for all our clients. We leverage disruptive digital technologies and innovations to offer top-notch digital solutions. Contact us today to learn more about where and how you can automate your operation.

Murray Izenwasser

Murray consults with clients to create digital solutions that align with their vision, markets, customers and products. Prior to OZ, Murray co-founded Biztegra, a digital marketing, engagement and technology agency.

He also held senior positions at some of the world’s largest digital agencies, including Razorfish and Sapient, and began his career at what is now Accenture. An IASSC Certified Lean Six Sigma Yellow Belt™, Murray earned his B.S./B.A. in computer science and finance from the University of Florida.

Who is Murray Izenwasser

Murray consults with clients to create digital solutions that align with their vision, markets, customers and products. Prior to OZ, Murray co-founded Biztegra, a digital marketing, engagement and technology agency.

He also held senior positions at some of the world’s largest digital agencies, including Razorfish and Sapient, and began his career at what is now Accenture. An IASSC Certified Lean Six Sigma Yellow Belt™, Murray earned his B.S./B.A. in computer science and finance from the University of Florida.

“1.5x – Companies that excel at Customer Experience have 1.5x more engaged employees than companies with poor CX”

- Source: Temkin Group

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OZ is a consulting and technology solutions leader focused on increasing customer engagement & operational excellence by leveraging Intelligent Automation.