Meet OZ's Customer Experience Lab Using User Experience Design

Create Tomorrow’s Solutions to Today’s Problems

Think boldly. Imagine without boundaries. Explore and innovate. OZ labs offer a creative, hands-on, exploratory environment that allows you to experiment with RPA, IoT, Analytics & AI. We guide your solutions from ideation to incubation to prototyping quickly, seamlessly and fearlessly.

OZ consultants will walk you through every step of our design-thinking process. We'll help you discover which disruptive ideas, technologies or methods will best enhance your customers’ experiences. Our immersive and collaborative creative sessions will help you discover the best innovations to achieve your goals. Consider us your partner in reaching for the stars.

OZ Innovation Labs

Ideation

Enhance and crystallize your vision with guided brainstorming.

Experimentation

Leverage disruptive technologies to address outcomes and solutions.

Prototyping

Develop. Test. Learn. Repeat.

Incubation

Develop a go-to-market plan. Scale it fast or ditch it faster.

Moonshots

Think game-changer. Start small and scale.

Your Fastest Path to Market

Robotic process automation (RPA), artificial intelligence (AI), natural language processing — these emerging technologies can deliver powerful outcomes. OZ’s expert guidance enables you to experiment and iterate without risk. With our consultants at your side, you'll develop, test, learn and repeat using rapid-prototyping and user experience design methods.

Once you've created your working prototype, we'll leverage our deep knowledge and expertise to help you create your go-to-market plan so you can develop, deliver and scale faster. No matter what your needs are, OZ innovation lab is the ideal environment for turning your ideas into profitable solutions.

Pat Sanchez

Pat leads the Innovation practice and product development at OZ. His technical expertise focuses on cloud platforms, architecture, enterprise integration, IoT, and design. Pat is a technology evangelist at heart loving all things tech; you can find him geeking out about the latest technologies. He is very active in the community as a blogger and meetup organizer. In his spare time, he likes to tinker with IoT projects as well as hiking, reading and traveling.

Who is Pat Sanchez

Client Success Stories

Wellness Company Fit as a Fiddle After Software Systems Overhaul

There’s nothing worse for the supply chain than having bad numbers, especially if you’re operating with warehouses around the country. “If you’re only right about inventory 99% of the time, it’s a disaster,” says Lester Thornhill, president and CEO of South Florida-based Life�... Learn More

OZ Takes the Pain out of Healthcare Management Software With Slimmed-Down IT Infrastructure

For patients who’ve suffered an injury on the job, not receiving the right treatment promptly so they can recover and get back to work might mean days, if not weeks, of lost wages. Fortunately for many workers in Florida, they can attend clinics where doctors prescribe and dispense their... Learn More

Picking up the Pace: Software Helps Cancer Patients Get Faster Treatment

In response to a dramatic rise in the cost of cancer treatment in the early 2000s, insurance companies implemented systems that required doctors and patients to wait up to two weeks for approval of even the most basic treatment. There had to be a better way. That’s why Dr. Marc Fishma... Learn More

OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.

No Boundaries. No Limitations.