Customer Experience Lab – CX Innovations from OZ

Customer Experience Lab by OZ

Customer experience labs for innovation and prototyping

OZ is creating tomorrow’s solutions in our customer experience lab. We think boldly and imagine without boundaries. We explore and innovate. OZ’s customer experience lab offers a creative, hands-on, exploratory environment that allows you to experiment with RPA, IoT, Analytics & AI. We guide your solutions from ideation to incubation to prototyping quickly, seamlessly and fearlessly.

OZ consultants will walk you through every step of our design-thinking process. We'll help you discover which disruptive ideas, technologies or methods will best enhance your customers’ experiences. Our immersive and collaborative customer experience lab sessions will help you discover the best innovations to achieve your goals. Consider us your creative partner in reaching for the stars.

OZ Customer Experience Lab

Ideation

Enhance and crystallize your vision with guided brainstorming.

Experimentation

Leverage disruptive technologies to address outcomes and solutions.

Prototyping

Develop. Test. Learn. Repeat.

Incubation

Develop a go-to-market plan. Scale it fast or ditch it faster.

Moonshots

Think game-changer. Start small and scale.

Innovations in Action

OZ. Health Sciences. Education and Preparation through Augmented Reality

Virtually touch and manipulate 3D organs to prepare for a surgery. Gain better understanding of complex procedures and visualize how a treatment will react in the body.
12/11/2019

OZ. Robotic Process Automation Demo 1. Pricing.

Unlock the power of Automation to eliminate time spent on comparing prices. Watch the demo here.
11/13/2019

OZ. Travel. Visualize and Experience the Destination Before You Go Using Virtual Reality

See what to expect in your next vacation destination before you book your flights. Virtual Reality (VR) provides a 360-degree view before you go.
12/11/2019

Your Fastest Path to Market

Robotic Process Automation (RPA), artificial intelligence (AI), natural language processing — these emerging technologies can deliver powerful outcomes. OZ’s customer experience lab includes expert guidance to experiment and iterate without risk. With our consultants at your side, you'll develop, test, learn and repeat using rapid-prototyping and user experience design methods.

Once you've created your working prototype, we'll leverage our deep knowledge and expertise to help you create your go-to-market plan so you can develop, deliver and scale faster. No matter what your needs are, OZ's customer experience lab is the ideal environment for turning your ideas into profitable solutions.

Pat Sanchez

Pat leads the Innovation practice and product development at OZ. His technical expertise focuses on cloud platforms, architecture, enterprise integration, IoT, and design. Pat is a technology evangelist at heart loving all things tech; you can find him geeking out about the latest technologies. He is very active in the community as a blogger and meetup organizer. In his spare time, he likes to tinker with IoT projects as well as hike, read and travel.

Who is Pat Sanchez

OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.

No Boundaries. No Limitations.