Looking for a Customer Experience Lab? Meet OZ Consulting

Create Tomorrow’s Solutions to Today’s Problems

Think boldly. Imagine without boundaries. Explore and innovate. OZ labs offer a creative, hands-on, exploratory environment that allows you to experiment with RPA, IoT, Analytics & AI. We guide your solutions from ideation to incubation to prototyping quickly, seamlessly and fearlessly.

OZ consultants will walk you through every step of our design-thinking process. We'll help you discover which disruptive ideas, technologies or methods will best enhance your customers’ experiences. Our immersive and collaborative creative sessions will help you discover the best innovations to achieve your goals. Consider us your partner in reaching for the stars.

OZ Innovation Labs

Ideation

Enhance and crystallize your vision with guided brainstorming.

Experimentation

Leverage disruptive technologies to address outcomes and solutions.

Prototyping

Develop. Test. Learn. Repeat.

Incubation

Develop a go-to-market plan. Scale it fast or ditch it faster.

Moonshots

Think game-changer. Start small and scale.

Your Fastest Path to Market

Robotic process automation (RPA), artificial intelligence (AI), natural language processing — these emerging technologies can deliver powerful outcomes. OZ’s expert guidance enables you to experiment and iterate without risk. With our consultants at your side, you'll develop, test, learn and repeat using rapid-prototyping methods.

Once you've created your working prototype, we'll leverage our deep knowledge and expertise to help you create your go-to-market plan so you can develop, deliver and scale faster. No matter what your needs are, OZ innovation lab is the ideal environment for turning your ideas into profitable solutions.

Pat Sanchez

Pat leads the Innovation practice and product development at OZ. His technical expertise focuses on cloud platforms, architecture, enterprise integration, IoT, and design. Pat is a technology evangelist at heart loving all things tech; you can find him geeking out about the latest technologies. He is very active in the community as a blogger and meetup organizer. In his spear time, he likes to tinker with IoT projects as well as hiking, reading and traveling.

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Who is Pat Sanchez

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Client Success Stories

OZ’s Digital Innovation Services Drives NA Food Chain Restaurants Customer Experience (CX)

OZ transformed online scheduling and table management systems, streamlining internal workflows while enriching customer experience (CX). CX was further enhanced by integrating OLO (an online food ordering platform) into their website, fully automating the online ordering process and drivi... Learn More

OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.

No Boundaries. No Limitations.