Looking for IoT Consulting Services? Meet OZ Consulting

Connecting Everything and Everyone

From consumers in sensor-rich environments to enterprises harnessing new technologies, smart connected devices give you access to better information, which allows you to improve your customer experience and make better decisions.

Sensors and wearables capture data about what’s going on with your customers and your business. Turn that data into information to provide better experiences, higher efficiencies and higher profits.

Radio-Frequency Identification (RFID) technology enables you to know where everything is and where everything is going. Coupled with customer databases and artificial intelligence, companies can predict and resolve issues before the customer even knows a problem exists.

Key Concepts of Internet of Things (IoT)

Connect and Communicate

Listen and respond to customers with smart and voice-enabled devices.

Pinpoint and Predict

Collect actionable data with sensors and other connected technologies.

Personalize and Humanize

Build real-time individualized experiences.

Track and Manage

Understand where everything is and where it is going.

Your Customers Are Talking ... Are You Ready to Listen?

A growing network of connected devices gives companies a direct line for previously unprecedented communication. Push notifications, texts, automated calls — the IoT allows you to deliver messages to customers wherever they are, instantly. Additionally, with voice-enabled tools, your customers will always feel heard.

Wearables and other connected items generate troves of customer data that OZ consultants help companies leverage to build individualized profiles and customize CX. Refill reminders, personalized product recommendations and hotel environmental settings based on customer preference are just some of the ways you can harness the IoT to create concierge-level experiences with minimal effort.

Sal Cardozo

Sal Cardozo is OZ's VP of Consulting, Analytics & AI. He has extensive experience in the vision, strategy, architecture, delivery and support of innovative and scalable analytics, AI and IoT solutions that transform the customer experience.

Prior to OZ, Sal led consulting efforts for Accenture, Cambridge Technology Partners, and Capgemini. He recently held leadership positions at ADT and Ryder. Sal earned his B.S. in computer systems and economics from Southern Illinois University, Carbondale, and is a member of TDWI and DAMA International.

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Who is Sal Cardozo

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.

Making Sense of Sensors. Automating Everything That Should Be Automated. Impacting Your Life Constantly.