Connect Everything and Everyone

OZ’s experience with the Internet of Things (IoT) helps clients make sense of sensors and automate things that should be automated, in turn constantly impacting and improving Customer Experience (CX) where most needed.

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OZ's IoT Consulting Technology Toolbox

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Your Customers Are Talking ... Are You Ready to Listen?

A growing network of connected devices gives companies a direct line for previously unprecedented communication. Push notifications, texts, automated calls — the IoT allows you to deliver messages to customers wherever they are, instantly. Additionally, with voice-enabled tools, your customers will always feel heard.

Wearables and other connected items generate troves of customer data that OZ consultants help companies leverage to build individualized profiles and customize CX. Refill reminders, personalized product recommendations and hotel environmental settings based on customer preference are just some of the ways you can harness the IoT to create concierge-level experiences with minimal effort. Leverage our IoT consulting services to learn how.

Sal Cardozo

Sal Cardozo is OZ's VP of Consulting, Analytics & AI. He has extensive experience in the vision, strategy, architecture, delivery and support of innovative and scalable analytics, AI and IoT solutions that transform the customer experience.

Prior to OZ, Sal led consulting efforts for Accenture, Cambridge Technology Partners, and Capgemini. He recently held leadership positions at ADT and Ryder. Sal earned his B.S. in computer systems and economics from Southern Illinois University, Carbondale, and is a member of TDWI and DAMA International.

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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.