From consumers in sensor-rich environments to enterprises harnessing new technologies, smart connected devices give you access to better information, which allows you to improve your customer experience and make better decisions. How can you take advantage of these new innovations? Start with IoT consulting services from OZ.
With IoT sensors and wearables capture data about what’s going on with your customers and your business. Our IoT consulting services help you turn that data into information to provide better experiences, higher efficiencies and higher profits.
Radio-Frequency Identification (RFID) technology enables you to know where everything is and where everything is going. Coupled with customer databases and artificial intelligence, companies can predict and resolve issues before the customer even knows a problem exists.
Listen and respond to customers with smart and voice-enabled devices.
Collect actionable data with sensors and other connected technologies.
Build real-time individualized experiences.
Understand where everything is and where it is going.
Sal Cardozo is OZ's VP of Consulting, Analytics & AI. He has extensive experience in the vision, strategy, architecture, delivery and support of innovative and scalable analytics, AI and IoT solutions that transform the customer experience.
Prior to OZ, Sal led consulting efforts for Accenture, Cambridge Technology Partners, and Capgemini. He recently held leadership positions at ADT and Ryder. Sal earned his B.S. in computer systems and economics from Southern Illinois University, Carbondale, and is a member of TDWI and DAMA International.
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OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.