Salus Is Helping to Safely Bring Back Sports, Entertainment, Education, and the Workplace in the Era of COVID-19, by creating Venue 'Biospheres'. Here's how it works:
Salus Access or Salus Employee is downloaded by the user (i.e. spectator, athlete, employee, student, etc.), and they are prompted take a selfie to complete their profile. Then, the user selects what venue/event they will be accessing. Finally, they must select a COVID-19 testing location or perform an at-home, overnight test from the displayed options.
Salus is agnostic to the type of COVID-19 test, therefore flexible and adaptable. The user has options to complete their test: provide a mail-in sample to have a lab provide rapid results, or get tested at a pre-certified testing location using the Salus Test app. Medical professionals using Salus Test will scan the patient's Salus Access or Salus Employee digital profile key and verify their identification using the profile selfie. The rapid test result is indicated in Salus Test and instantaneously reflected in Salus Access or Salus Employee.
If the user tests negative, they receive a time-sensitive, secure, and encrypted QR code in their Salus Access or Salus Employee app. This is scanned and authenticated by event/venue personnel using Salus Monitor at the event/venue entrance points. Those who test positive will not receive a viable QR code and are instructed to quarantine and follow CDC guidelines.
Because only COVID-19-free individuals are granted access to events/venues, a COVID-free bubble or, what we call, a “biosphere” has been created, meaning that people can feel safe and secure knowing that all there have also tested COVID-19 negative.
Salus provides aggregated dashboards and analytics allowing organizations to track the number of people that are testing negative and positive over time, by venue and location. Secure alerts can also be triggered by Salus Employee to notify HR or team doctors if players or staff test positive.
Keeping People Safe from COVID-19 in
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The American 7s Football League® (A7FL), pioneers no-helmets, no-pads, full-contact tackle football, and features 4 veteran New Jersey teams -- the Hawks, B.I.C., Renegades, and Paterson U -- facing off at Montclair New Jersey’s Yogi Berra Stadium.
The 2020 A7FL tournament is presented by Salus, a mobile solution designed to safely bring back mass gathering sports, entertainment, the workplace, and education. At the heart of the Salus platform are the Salus Mobile Customer, Employee, Tester and Monitor apps that stores and timestamps on-the-spot test results and ensures only COVID-19 negative fans, athletes and staff are able to enter an arena, stadium or other venue, via a time sensitive QR access code. “We’re thrilled that the A7FL has utilized Salus to help be the first football league back in action, during the current pandemic,” said Ric Cavieres, President of Salus’ parent company OZ, a digital innovation company.
“Safety is paramount for everybody involved with the A7FL,” emphasizes A7FL president Ryan DePaul, “Through our partnership with Salus, we’re confident we’re taking the necessary safety measures that reflect our level of caution, while still providing some exciting, much-needed football action for fans everywhere.”
• Athletes / Performers
• Fans /Attendees/ Customers
• Employees / Students
Venue Staff/Team Doctors/HR
• Medical Personnel conducting COVID-19 tests
The Salus Test app incorporates rapid, point-of-care and lab type testing, securely, and seamlessly, sending the results to Salus Access/Employee. Salus has a medical advisory team that helps define your organization's testing strategy and protocols, which is then configured into the app.
If the Salus Access/Employee user tests negative, the app provides a secure, time-sensitive QR code granting access to the venue/event biosphere.
Salus is adaptive and will incorporate immunity status, whether through antibodies or vaccine. Th Access/Employee QR code will be configured to last only for the duration of the vaccine/antibody immunity.
HR, Management and Team Doctors can be notified by secure real-time alerts if athletes, employees or students test positive enabling immediate triage and contact tracing protocols.
Dashboarding & Analytics
Real-time and historical dashboarding & analytics that provide aggregated, anonymized insights on positivity/negativity rate by event, venue, workplace, schools, colleges, and locations.
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What is Salus?
Salus is a modular, mobile solution that keeps people Safe from the COVID-19 virus in mass-people environments creating a COVID-19 free ‘biosphere’. Salus defines, harmonizes and manages new processes, and supporting technologies, to help ensure that only people that are COVID-19 negative, have COVID-19 antibodies or have received the COVID-19 vaccination are able to enter mass-people venues such as resorts, casinos, conferences & convention centers, stadiums, theme parks, airports, and cruises.
How does Salus work?
At the heart of the Salus solution is the Salus Mobile Tester, Access and Monitor apps that stores and time stamps an on-the-spot Test results for COVID-19. The solution grants Access to a defined mass-people environment only if they are COVID-19 negative. Salus Monitors people's temperature and other symptoms in the accessed environment and uses Geo-Tracking to know if the user has left the biosphere, and, if they have, sends them to be Re-tested between 57-60 hours of exiting.
How does Salus handle COVID-19 testing? Does Salus do the testing, or are they using a third-party?
Salus works with a number of third-party, certified, rapid-testing providers in multiple venues across the country. The Salus solution is agnostic to the type of COVID-19 testing kit and can interface with a multitude of testing providers nationwide. All they need to do is download the Salus Tester app from the Apple or Google Play app store.
What is the accuracy of the rapid COVID-19 tests that are used in the Salus solution?
The FDA approves COVID-19 tests. The accuracy of the FDA approved test is dependent on what rapid testing kits and protocols are being used by the third-party tester. Current studies estimate COVID-19 testing to be 85 - 99.9+% accurate.
What happens if someone coming into the venue(s) is COVID-19 positive?
If a user tests positive for COVID-19, they will not receive a Salus Access QR code meaning they will not be able to enter the venue(s). The Salus app will direct them to return and self-isolate at home for the CDC recommended period, currently 15 days.
I’ve heard a lot about people that are ‘asymptomatic’. How does Salus prevent them from entering the event/venue?
Unlike checking for high body temperature—which may identify if someone of showing symptoms of COVID-19—testing identifies people who are COVID-19 asymptomatic and symptomatic/pre-symptomatic.
How long are the results of the COVID-19 test valid for in Salus?
The current scientific medical data indicates that results are valid for a 48-60 hours period, as this is the average time it takes from first being infected with COVID-19 to being contagious. Note, the average time for a symptomatic COVID-19 carrier to show symptoms is 5.2 days after being infected.
Beyond the COVID-19 rapid test, what other measures do you take at the venue to proactive screen participants to ensure additional levels of safety?
Depending on the requirements, additional screening measures can be implemented, such as infrared cameras in the venue, which measure body temperatures of individuals and flagging those who have a body temperature above 100.4 F, providing another level of safety and risk mitigation.
We will have thousands of people coming to our event, and we’re concerned about long lines waiting for test results to get into the venue. How do you handle this?
The Salus app allows users to pick events/locations that they want to access and attend and schedule a test with a nearby third-party testing provider, that allows those coming to the venue to be tested up to two days prior, which will help to minimize lengthy lines. The results of the rapid test are typically available in minutes after the test is administered and are good for up to sixty hours. Additionally, testing locations can be set up at the venue the day of the event, with enough personnel to assist in minimizing lengthy wait times.
What security protocols are built into the Salus solution? Can someone “hack” in and access confidential medical data, or change results?
Sensitive medical patient data is not held within the Salus app but rather by the third party, HIPAA certified tester. All data in the Salus app is encrypted including the QR code to prevent hacking of the QR access code or associated selfie picture of the user.
Who is ultimately responsible for the patient data? Where does that reside once the test is taken, and who has access to it?
The testing center that administers the COVID-19 test maintains the data storage and security of the patient data. Salus and the venue do not have access to patient data; only that the user is COVID-19 negative and has an Access QR code to attest to that.
How is Salus priced?
The investment in Salus varies based on how the solution is tailored to the needs of the event/venue(s). Salus consultants will meet with stakeholders of the event(s)/venue(s) to determine if Salus is a fit. Depending on the organization's requirements, a one-time, cost-effective set-up and configuration charge, and a small per-use fee for the app, and testing essentially as a pass-through to reduce investment.
What does implementation look like?
We understand that with regards to Salus, "one size DOESN'T fit all." With some organizations, we are having discussions about a "phased" approach, whereby phase one involves testing and providing Salus for employees, venue personnel, players, and a limited number of fans. For others, the organization wants to provide access for the entire venue and all fans, so we will work with the entity to create an implementation plan that accommodates that approach.
Ric is passionate and relentless in helping his clients become industry leaders in Customer Experience (CX) through digital reimagination. He leads OZ’s markets and consulting, services and solutions groups that drive CX Design Thinking leveraging the digital building blocks of RPA, Analytics & AI, IoT and Innovation Labs.
Previously, he was a Partner at the big 4 firms EY, PwC/IBM and Capgemini where he drove digital innovation consulting and solutions in Design Thinking, Analytics & AI. He is a recognized CX thought leader and speaker, receiving industry recognition as a PharmaVOICE 100 honoree.
OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.