OZ, a global innovation and disruptive digital technologies consulting company announces Salus, a new mobile solution that will help cruise lines and state and local Florida health authorities tackle novel coronavirus, COVID-19. Each day, over 50,000 guests and crew descend to South Florida from all over the US and the new Salus solution will help prevent guests and crew suspected of having COVID-19 from boarding ships, help detect guests and crew that may have come down with COVID-19 while onboard the ship, and then help facilitate and track containment of these guests and crew, along with cataloging onboard testing and treatment.Contact Us
Embedded Salus chatbot in the booking workflow asks guest-specific, COVID-19 screening questions.
- Are you exhibiting flu-like symptoms such as a coughing, raised temperate, fever, trouble breathing or body aches?
- Have you or your family or friends encountered someone diagnosed with COVID-19 in the last 15 days?”
These answers will be stored in a secure database and added to their guest profile through a ML model used to determine the risk of the guest.
After the risk score of the guest is determined using the ML model, Salus stores the information in their guest profile and updates the reservation system accordingly.
Two days prior to the guest arriving to the ship, Salus will educate them on the new COVID-19 protocol. Then, they will be prompted to upload their current temperature and respond to travel and health questions.
The data provided by the guest will enhance the ML model and update their initial risk score.
The guest’s body temperature and additional visual observations are used to calculate and assign a Salus guest boarding traffic-light category:
Yellow: Board, but Closely Monitor Onboard
Red: Cannot Board, Port Containment and Notify Local Health Authorities
Once the category is determined, the “Notification Workflow” is solidified and sent to Health Services.
In addition to the infrared cameras that pin-point the guests’ temperatures as they board, the Salus application connects cameras that monitor guests showing symptoms and update the ML model, alerting the crew to act if necessary.
Incorporating location tracking, Salus powers location beacons that track the cruise population and allows the crew to monitor potential exposures.
The Salus application compiles all information gathered on individual guests—from boarding and throughout the cruise journey—and stores the data as part of their individual record in the Passenger Management System, easily managed by the designated crew.
Salus will trigger an alert to the Crew Mobile Application if our ML model pinpoints anything that would prompt the crew to take action.
The Crew Mobile App and the Passenger Management System are connected through Salus. Similarly, Salus connects these with the medical system onboard, and this generates the protocol and procedures for the crew and medical team to take. For example, which rooms are assigned for containment.
In total, Salus collects and connects millions of data points. These points are assets that are kept as part of the guest record. This data will be used for planning and containment management.
After infrared temperature detection, wellness screenings, location beacons, and more, Salus combines the data points into the individual guest profile. Post-cruise, all data will be shared with Health Services as the guest disembarks.