OZ Digital, LLC

How AI is Revolutionizing the Way We Explore the World

How AI is Revolutionizing the Way We Explore the World

By Paul J. Bailo, Chief Transformation Officer Travel has always been synonymous with adventure—but in today’s digital age, artificial intelligence (AI) is injecting a new level of excitement into our voyages. From planning and booking to the travel experience itself, read on to learn how AI is revolutionizing the way we explore the world. Personalized […]

A Global Property & Casualty Insurance Company uses Intelligent Automation to Consolidate Data Sources

Oz Digital Consulting health

[vc_row][vc_column][vc_column_text] Client Overview With multiple subsidiary companies operating in different regions around the world and multiple lines of business, this Fortune 500 commercial lines property and casualty insurance holding company required a robust solution to manage their diverse range of insurance products. Their domestic and international operating units used a variety of systems to manage […]

OZ Drives Timeshare’s CX and $12 Million Net Income

Oz Digital Consulting Insights_CaseStudie

A nationally recognized Timeshare was missing revenue opportunities due to inefficient marketing technologies and the lack of a 360-degree view of their customer. Their sales and marketing stack included eight disparate sources that needed to be combined into one streamlined marketing, CRM and reporting system. OZ, using a design thinking approach, OZ increased revenue $1M […]

OZ Deploys New and Highly Efficient Licensing Platform Underpinned With CX new

Legacy System Integration Dashboard

The client’s licensing software, their main source of revenue, was out of support by its original vendor and their legacy system was outdated, requiring extensive updating. Any failure in processing its 53 million records would have catastrophic results for the client and their customers, who depend on their software. With a focus on the customer […]

Microsoft Azure Cloud Radically Improves Performance – OZ Migrates Applications

Oz Digital Consulting Microsoft Azure Cloud Migration

Our client had developed an eCommerce platform that allows its customers to search for background information on Latin American residents during official background checks. The application database contains over 36 million rows of information, which made the performance of the search function extremely slow – taking several minutes to perform a single search. OZ was […]

Elevating Customer Experience with a Suite of Mobile Apps

Customer Experience with a Mobile App

A large Cruise Line wants to enhance its guests’ Customer Experience (CX) by providing a seamless way to order and receive food and drink. OZ is digitally transforming its ordering process for its guests while streamlining back-end staff operations. OZ is building a suite of mobile “interaction” apps for passengers, servers, and preparers utilizing Design […]