OZ Digital, LLC

Why Insurers Rely on Real-Time Data in the Real World

By Murray Izenwasser , SVP Digital Strategy Welcome to the sixth edition of our blog series, “Under the Hood: Unlocking the Hidden Value in Insurance Data.” In this blog post, we explore how real-time data integration keeps insurers in lockstep with evolving customer needs and expectations. Learn how sharing in real time helps insurers make […]

Data Alone Is Not Enough — Why Carriers Must Lead With Insight

By Murray Izenwasser, SVP, Digital Strategy Welcome to the fifth edition of the blog series “Under the Hood: Unlocking the Hidden Value in Insurance Data.” Every carrier will agree that data is no longer just nice to have. It’s a must-have in our all-digital, multi-channel world. But in the clamor to be data-driven, insurance organizations […]

The Hidden Costs of Bad Data — 5 Ways Carriers Can Overcome Them

By Murray Izenwasser, SVP, Digital Strategy   Welcome to the fourth edition of the blog series “Under the Hood: Unlocking the Hidden Value in Insurance Data.” Ever considered the long-term costs (and risks) carriers incur due to poor-quality data? In Property & Casualty (P&C) insurance — where risk assessment hinges heavily on data accuracy — […]

Single Source of Truth: All Your Data, All in One Place

— Murray Izenwasser, SVP, Digital Strategy Welcome to the third edition of our blog series, “Under the Hood: Unlocking the Hidden Value in Insurance Data.” This blog post explores the importance of a centralized data source for insurers. Despite having a wealth of customer and other historical data, accessibility remains an issue within insurance organizations. […]

From Data Wasteland to Wonderland: The Data Modernization Journey [Part 2]

Insurance

By: Murray Izenwasser, SVP, Digital Strategy This post is part two of the blog series, Under the Hood: Unlocking the Hidden Value in Insurance Data, where we dive into the many ways legacy systems create fragmented data, fractured customer experiences, and inefficiencies in insurance operations. Over time, these legacy systems create a technology trap that […]

The New Normal Demands a New Insurance Distribution Strategy

Insurance Distribution Strategy

If there was a silver lining to the pandemic, it is this: it compelled carriers to change and actively pursue digital transformation. As the old saying goes, “When fishermen can’t go out to fish, they mend their nets and repair their boats.” According to a McKinsey report, until January 2020, about 90 percent of insurance […]

Introducing: Under the Hood — Unlocking the Hidden Value in Insurance Data [Part 1]

Under the Hood — Unlocking the Hidden Value in Insurance Data [Part 1]

— Murray Izenwasser, SVP, Digital Strategy  We’re excited to launch the blog series, “Under the Hood: Unlocking the Hidden Value in Insurance Data,” a deep dive into the world of insurance data.” We’ve all heard — since Clive Humby, the British mathematician, coined the phrase in 2006 — that data is the new oil. But what […]

A Major Healthcare Insurer Uses Intelligent Automation and Data Analytics to Manage Workflows and Improve Employee Performance

A Major Healthcare

The Catalyst Lacking the visibility into its own data necessary for efficient workflow and effective decision-making, a leading Fortune 500 health insurance and managed care provider sought to modernize its managed approach to improving lives through healthier communities. The Challenge Navigating the labyrinth-like configuration of disparate systems required to gather data pertinent to monitoring physician […]

Combating Insurance Fraud in the Age of Big Data

Combating Insurance Fraud in the Age of Big Data

Every carrier wants to deliver an exceptional claims experience. It’s a pivotal moment, often the only one, where carriers engage directly with their customers. To make this experience count, carriers must settle the claim quickly and accurately. But at the same time, ensure only legitimate claims are processed and paid. This step, while crucial, can […]