Case Study
AdvancedRx modernizes claims processing with event-driven architecture on Azure
Explore how OZ Digital collaborated with AdvancedRx to modernize a critical claims processing platform with event-driven architecture on Azure.
The Challenge
AdvancedRx relied on legacy monolithic systems to process workers’ compensation and auto injury claims. Growing technical debt led to performance issues, system outages, limited scalability, and operational disruptions. The organization needed a more reliable and scalable platform to support growth without impacting day-to-day operations.
The Solution
OZ Digital modernized the claims platform with a cloud-native, event-driven architecture on Microsoft Azure. By replacing monolithic workflows with independent, scalable services, we improved system reliability, streamlined troubleshooting, and ensured business continuity, even during service failures or external system outages.
Modernization Approach
Step 1: Re-Architect the Platform
Transitioned from a monolithic application to a scalable event-driven architecture.
Step 2: Automate Claims Processing
Implemented event-based workflows for claim intake, validation, processing, and submission.
Step 3: Decouple Services
Enabled independent processing components to operate and scale separately.
Step 4: Improve Resilience
Introduced queuing, retry, and replay capabilities to prevent workflow failures.
Step 5: Enable Cloud Scalability
Leveraged Azure services to support high-volume claims processing and future growth.
Business Value
- Improved system reliability through decoupled services and fault isolation
- Reduced operational disruptions with automated retry and recovery mechanisms
- Faster issue diagnosis and troubleshooting through event-level visibility
- Enhanced scalability to support growing claims volumes
- Improved business continuity, even during downstream system outages
- Future-ready architecture designed for AI integration and ongoing innovation
The Result
AdvancedRx now has a modern, scalable foundation for claims processing that improves operational resilience, supports business growth, and positions the organization for future AI-driven capabilities and digital transformation initiatives.
COMPANY
AdvancedRx
HEADQUARTERS
Tampa Bay, Florida
INDUSTRY
Healthcare
EMPLOYEES
50
FEATURED SERVICES:
Data & AI
TECHNOLOGY:
Azure Event Hubs
Azure Logic Apps
Azure Cloud
