- Case Studies
- Downloads
- OZ Leads Midsize Company on a Journey to Modernization and Optimization
- Wellness Company Fit as a Fiddle After Software Systems Overhaul
- OZ Takes the Pain out of Healthcare Management Software With Slimmed-Down IT Infrastructure
- Picking up the Pace: Software Helps Cancer Patients Get Faster Treatment
- OZ’s Digital Innovation Services Drive Food Chain Restaurants Customer Experience (CX)
- OZ’s Analytics and Data Services Engagement Drives New Customer Experience (CX), Enhanced Results
- OZ Drives Timeshare’s CX and $12 Million Net Income
- Data Services and Analytics Provides a Clear View of Data and Ultimately, Increased Revenue for Busy Airports
- Design Thinking, Data Services, and Analytics Combine to Create a Powerful App-Based Showcase of Willis Lease’s Capabilities
- OZ Leverages Full Suite of Microsoft Azure Cloud Offerings to Unify Applications and Streamline Processes
- OZ Deploys New and Highly Efficient Licensing Platform Underpinned With CX new
- OZ Migrates Applications to Microsoft Azure Cloud, Radically Improves Performance
- Elevating Passenger CX With a Suite of Mobile Apps
- Elevating Customer Experience With a POS Integration App
- OZ Vaults AHHC Into the Cloud
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Thought Leadership
- Medical Affairs: Creating a Strategic Digital Approach
- Public Sector CX: Why Improving Customer Experience Matters
- The OZ Innovation Lab: Where Creative Solutions Are Born
- 2020 Digital Transformation Predictions
- 5 Technologies You’ll See in Hospitality Next Year
- Healthcare Predictions 2020: We’ve Reached a Tipping Point
- Finance Predictions 2020: The Future is Here
- Guest “Sweets”: How Digital Innovation Is Transforming Hospitality CX
- Don’t Be New Coke: Five Keys to Successful CX
- Great CX Means Sleeping With the Enemy
- Next-Generation Technology Is Making Waves In The Cruise Industry
- Digital Technology Enhances Pharma Behind the Scenes
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Blog
- Intelligent Process Automation for Reinsurance, Quick Wins
- Automation Process Design for Your P&C Reinsurance Team ROI
- 6 Reasons for Your Team Should Adopt Intelligent Process Automation
- We Are All Mark Watney
- Digital Tech Can Boost Citizens’ Trust In Coronavirus Response
- OZ Greenhouse – The Connected | NFT | Hydroponic System – Blog 1/5
- The Big Game’s Future CX Will Be a Technology Touchdown
- Digital Technologies Continue to Transform Customer Experience
- 9 Ways OZ Enhances the Travel Industry
- The Future of Furniture Retail
- Modern Technologies Like AR/VR Attract the New Generation of Buyers
- 4 Ways Digital Innovation Is Transforming CX for Hospitality
- OZ Continues to Digitally Transform Patient Experience
- Digital Transformation and the Value it Brings to Marketing
- The CX Opportunity for Travel and Hospitality
- Demystifying RPA
- Data and Analytics – Where is it going?
- The Cruise Might Be Over, But the Need for Exceptional Customer Experience Continues
- Car Buying Is All Customer Experience – Dealerships Beware!
- Progression of Economic Value Due to CX: Coffee
- Trends and the Not so Distant Future of Consumer Customer Experience Don’t Be Left Behind
- Check-In Guest Experience at a CX Conference
- Cruising the Digitally Re-Imagined Seas
- Customer Experience for Cruise Lines Starts Long Before Boarding
- Why Florida Is Primed for a Customer Experience Revolution
- This is Huge – Amazon Alexa is Now HIPAA Compliant
- The Digital Wizards at OZ Are Making Customers King
- News
- Hottest Marketing Trends Likely to Still Matter in 5 Years
- OZ’s Ric Cavieres Mentioned in “2020: Year in Preview” – December 2019
- Understand Your Data to Improve the Patient Experience
- West Delray Businessman Promoted to President of Global Consulting Company OZ
- OZ Introduces New Solution Accelerators to Digitally Transform Customer Experience in Travel and Hospitality
- Digital Consulting Company OZ Promotes Ric Cavieres to President
- OZ Joins UiPath Technology Alliance Partner Program
- Interview with LODGING Magazine
- HIT Consultant Magazine Publication
- OZ’s Ric Cavieres Featured in PharmaVOICE: The Power of the Patient, March 2020
- OZ: Enhancing Patient Experience and Hospital Performance – Coverage in the South Florida Hospital News
- Financial tools for business breathe life into transaction data
- OZ and erwin Announce Partnership to Fast Track Enterprise Digital Transformation
- How to get started with RPA: 5 projects to consider
- OZ and Medallia Announce Strategic Partnership to Transform Customer Experience
- OZ Invites Travel and Hospitality Leaders to Inaugural CXDX Summit in Miami
- OZ Partners With Orbita to Bring Innovative Voice- and Chatbot-Powered Virtual Assistants to Life Sciences and Pharmaceutical Industries
- OZ Makes Augmented Reality (AR) Detailing a Reality for Biopharma
- AAJ Technologies Announces New CX Focus and Name Change to OZ
- The Realities of VR and AR in the Industry
- The Benefits of Implementing RPA in Finance
OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.
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