"Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves."

- Steve Jobs, 1955 - 2011

Talking About Digital Experts, Meet the Innovation Masters

Amjad Shamim, CEO at OZ

Amjad Shamim

Chief Executive Officer

Amjad is responsible for working with the executive leadership of OZ to formulate and execute strategies to enable our Clients to relentlessly focus on enhancing their Customer Experience (CX) in order to attain maximum and measurable business impact. He held leadership positions at Care Centric, a large publicly traded software company in healthcare, and Xcelerate, an eCommerce consulting company (acquired by Razorfish).

He has been recognized with several awards, including being named a Broward County Ultimate CEO by the South Florida Business Journal, CEO of the Year by Tech America, and a Crystal Award winner for promoting diversity.

Asad Shamim, Founder at OZ

Asad Shamim


Asad is one of the founders of the company. He is the leader of the highly successful sister company, Jet Health Solutions, which focuses on providing transformative solutions to the healthcare/insurance industry.

Ric Cavieres, EVP, Markets and Consulting at OZ

Ric Cavieres


Ric is passionate and relentless in helping his clients become industry leaders in Customer Experience (CX) through digital reimagination. He leads OZ’s markets and consulting, services and solutions groups that drive CX Design Thinking leveraging the digital building blocks of RPA, Analytics & AI, IoT and Innovation Labs.

Previously, he was a Partner at the big 4 firms EY, PwC/IBM and Capgemini where he drove digital innovation consulting and solutions in Design Thinking, Analytics & AI. He is a recognized CX thought leader and speaker, receiving industry recognition as a PharmaVOICE 100 honoree.


Stewart Davis M.D.

Salus Executive Advisor and Chief Medical Officer

Dr. Davis is an M.D. by training but has been a full-time medical device entrepreneur for the last 17+ years. He has founded or held an executive position in twelve medical device companies. He is also a fully licensed Investment Banker. He previously served as Chief Operating Officer of SafeStitch Medical Inc (Symbol: SFES). He also started the Medical Technology Banking practice at Locust Walk, a strategic M&A advisory firm in the Life Sciences. Dr. Davis has extensive FDA clearance and CE Mark experience as well as extensive ISO 13485 quality systems experience.

Dr. Davis graduated from the University of Miami Miller School of Medicine as well as Summa Cum Laude from the University of Miami Honors Program. He has published over a dozen peer-reviewed papers as well as a book. In 2011, Dr. Davis was named a Top 20 Most Influential Business Leader under the age of 40, in South Florida (Miami Herald) and named by the South Florida Business Journal to their 40 Under Forty list for 2012.


Doug Cohen

Chief Revenue Officer

Doug is responsible for working with the executive and business development team in bringing the Salus solution to market. He leads OZ's business development efforts and is single-minded in finding ways to provide his clients with the right solutions to solve the challenges they face in growing their business.

Previously, Doug was one of the founders of a company in the litigation consulting space, which grew over 17 years from three employees to over 300, and was successfully sold to a 55,000 employee public company. He is a frequent national speaker on sales, communications, and leadership best practices.

Colleen Taylor, VP, Operations at OZ

Colleen Taylor

VP, Operations

Colleen is in charge of overall operations for OZ. Her focus is to enhance the experience for our employees and suppliers/partners while improving operational efficiency. Her background includes consulting, quality assurance, technical writing, project management, systems implementation and training for major technology vendors in the financial and healthcare industries. Colleen has a passion for quality and has led and implemented operational initiatives at a wide range of companies including Metavante, CareCentric, and Xcelerate.

Murray Izenwasser, VP of Consulting, Design Thinking at OZ

Murray Izenwasser

VP of Consulting, Design Thinking

Murray’s role is to understand our clients’ businesses and then determine the best strategies and customer experiences to drive their businesses using all of the real world, digital, marketing and commerce tools available. He takes an approach that encompasses all aspects of an organization: their executive vision, markets, customers and products, and seek out opportunities to create programs that achieve business goals.

Prior to OZ, he has held senior positions with some of the world’s largest digital agencies, including both Razorfish and Sapient, and co-founded a successful digital engagement and technology agency for 7 years. He began his career at what is now Accenture.

Murray is a frequent speaker at marketing/technology/industry events. He has organized and hosted sold-out OZ events including the Digital Transformation Forum and the Future of Healthcare Forum.

Imran Sabir, Consulting, Automation Lead at OZ

Imran Sabir

Consulting, Automation Director

Imran has over 20 years of experience architecting, designing and building enterprise-level applications. He has delivered numerous successful projects for multiple Fortune 500 companies and has been instrumental in leading client-facing RPA and IA projects at OZ. He is a MuleSoft Certified Architect and a MuleSoft Certified Developer. Imran strives to deliver the best quality of work and believes in providing the best value to clients of any work he engages in.

Sal Cardozo, VP of Consulting, Analytics & AI at OZ

Sal Cardozo

VP of Consulting, Analytics & AI

Sal is a collaborative leader with extensive experience in the vision, strategy, delivery and support of innovative Data, Analytics and AI solutions that transform the customer experience and align with business outcomes. He is a change agent that helps his clients drive value and create competitive differentiation through the use of analytical solutions that unlock meaningful insights.

Sal is a senior consultant in his field with over 15 years of global consulting experience at Accenture, Cambridge Technology Partners and Capgemini. Sal has a combined 12 years of experience in Data & Analytics leadership positions at ADT and Ryder.


OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.