Intelligent Automation: A Business Case for Digital Transformation

Intelligent Automation: A Business Case for Digital Transformation

Intelligent Automation is a term used to describe the use of technology and data to improve efficiency and generate more leads for a given business. It can be implemented through marketing departments by using programmatic media buying and to increase the efficiency of your BPM (business process management). Intelligent Automation is being used to take advantage of technology and data to improve the efficiency of business processes. Intelligent Automation does so by learning and adapting through time by combining robotics, machine learning, and cognitive computing to mimic human behavior for data gathering and decision-making purposes.

How does Intelligent Automation work?

Intelligent Automation can be used in several ways but typically it works by taking data from different sources and using algorithms to make predictions about what actions should be taken. Intelligent Automation can help speed up processes and make them more accurate.

With Artificial intelligence, companies are getting rid of many of the time-consuming and mundane tasks that employees used to do. Intelligent Automation was expected to take over around 80% of repetitive work by 2020 according to Gartner.

And these numbers keep growing by the day.

Intelligent Automation and businesses

Intelligent Automation is often used to improve efficiency and generate leads in less time. Intelligent Automation can help improve the accuracy of data entry and data handling.  Consider the fact that humans make mistakes on a daily basis, expand that notion, and then it becomes clear that there’s an insurmountable number of mistakes to be made in a month or a full year of work. Of course, these mistakes can be taken care of, but they require an extra-human effort that will, in turn, imply extra costs. With Intelligent Automation, fewer errors will be made over time, allocating resources in a more efficient way.

  • While advancements in technology are sometimes met with fear, it is important to remember that these new technologies can empower employees by reducing the burden of repetitive work.
  • Intelligent Automation can help reduce the time taken for data entry, customer service, and even financial analysis, with accuracy.
  • Intelligent Automation has the potential to provide more accuracy than humans alone. (Yes, Intelligent Automation can be seen as a helping hand rather than a replacement.)

The place of AI in a company’s workflow

AI’s can help companies improve their workflow by reducing the time it takes for a task to be completed. Intelligent Automation tools are designed to help employees be more efficient and productive. For example, robotic process automation (RPA) can be used to automate tasks such as data entry or email routing. By automating these tasks, companies can focus on the more important tasks at hand and automate the rest.

By automating certain tasks, businesses are freeing up more of employees’ time to have more in-depth conversations with customers. Intelligent Automation also helps companies be more efficient and generate more leads in less time.

Consistency and accuracy – robot style.

Imagine, robotic process automation taking over tasks in your business. It might sound like a sci-fi scenario, but it’s more of a standard practice nowadays.

However, the notion of technology taking over can be confusing. Instead, Intelligent Automation is about the reallocation of resources, in this case, human resources. With Intelligent Automation, companies strive for an increase in consistency and accuracy that was but a dream in years past. Maintaining such levels of consistency is a stressful endeavor for humans that can produce burnout, extreme levels of physical strain, and a low level of productivity that directly impacts the capacities of employees.

With Intelligent Automation, the goal is to give employees some of their power back so they can be more creative, more capable, and in the long run, more of a real asset to the growth of their businesses while improving their overall quality of life. In short, Intelligent Automation can take care of employees, while they take care back of the business.

The digital era and its continuously changing environments

With the everchanging environments and working conditions migrating to a more reliant and digital proficiency, Intelligent Automation has been found to be a significant factor when it comes to improving the workflows of organizations, thus allowing for more flexible and scalable business operations.

Businesses that adapt and understand Intelligent Automation not as a trend or commodity, but as a core tool to better navigate the challenges of the digital era, can be sure that they are making a smart move. From streamlining digital interactions with customers to the automation of routine tasks, this smart approach is capable of skyrocketing businesses. Intelligent Automation is a big part of the overall process of evolving and adapting to trends that are sometimes hidden beneath the data that escape the human eye.

The present and future of Intelligent Automation – the bottom line.

By automating routine tasks and streamlining digital interactions with customers, businesses can save time and money and focus on more important things. Automation of tasks allows employees to be more productive and this makes it easier for companies to keep up with an ever-demanding environment that is evolving in ways that surpasses the way humans perceived work for the last decade.

In the fast-paced digital era, Intelligent Automation is no longer a luxury but a necessity for businesses. By automating tedious and time-consuming tasks, businesses can now stay competitive in an ever-changing marketplace. Automation also allows employees to have higher levels of job satisfaction, and with humans spending a considerable amount of their lives at work, Intelligent Automation couldn’t have reached businesses in a better place and time.

At OZ, we specialize in providing businesses with cutting-edge Intelligent Automation services such as process automation, artificial intelligence (AI), analytics, enterprise application integrations, and digital solutions. We will collaborate with your company to discover the best solution for your needs. Please do not hesitate to contact us if you have any questions.

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