The Digital Wizards at OZ Are Making Customers King

Author: Jorge Agnese
July 26, 2019

Everchanging consumer expectations and savvy technologies are revolutionizing the travel and hospitality experience at a rapid pace. To keep up, it is essential for businesses to make the customers king. Our VP of Consulting for Travel and Hospitality, Jorge Agnese, offers insight on how to ensure your customer experience is top-notch, with the use of emerging technologies. Read Jorge’s interview on North Palm Beach Life: linked here. The article can also be found on Cruise Crazies (here) and All Things Cruise (here).

OZ Leadership | Jorge Agnese | Travel and Hospitality

OZ Digital Consulting. | VP of Consulting, Travel & Hospitality

Jorge brings more than 20 years of experience in strategic design, development, and support of enterprise and consumer systems in the travel industry. He oversees several teams that focus on the digital transformation of guest and employee experience.

Jorge takes a hands-on approach to product development and project consultancy, working collaboratively with business and technical leaders to create solutions that deliver the best results and greatest value.

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