The Digital Wizards at OZ Are Making Customers King

Author: Jorge Agnese
July 26, 2019

Everchanging consumer expectations and savvy technologies are revolutionizing the travel and hospitality experience at a rapid pace. To keep up, it is essential for businesses to make the customers king. Our VP of Consulting for Travel and Hospitality, Jorge Agnese, offers insight on how to ensure your customer experience is top-notch, with the use of emerging technologies. Read Jorge’s interview on North Palm Beach Life: linked here. The article can also be found on Cruise Crazies (here) and All Things Cruise (here).

Facebook

Twitter

OZ Leadership | Jorge Agnese | Travel and Hospitality

OZ Digital Consulting. | VP of Consulting, Travel & Hospitality

Jorge brings more than 20 years of experience in strategic design, development, and support of enterprise and consumer systems in the travel industry. He oversees several teams that focus on the digital transformation of guest and employee experience.

Jorge takes a hands-on approach to product development and project consultancy, working collaboratively with business and technical leaders to create solutions that deliver the best results and greatest value.

Schedule an Appointment

You Might Also Be Interested In

Modern Technologies Like AR/VR Attract the New Generation of Buyers

September 16, 2019

There I stood, confused and frustrated in the middle of the furniture store. Searching for an entertainment center that would not only fit in my new living room but match with maximum storage space. My journey as a buyer was almost complete, but I was stuck between two choices an...

4 Ways Digital Innovation Is Transforming CX for Hospitality

August 20, 2019

Jorge Agnese Vice President of Consulting – Travel & Hospitality OZ | Digital Consulting Every time we visit a hotel, frequent a restaurant or hop on a plane, we as customers see evidence that the hospitality world is morphing as the use of digital technologies increases. M...

OZ Continues to Digitally Transform Patient Experience in Health Care, Joins Several Local Organizations

August 20, 2019

Linda Haury Vice President and CMO OZ | Digital Consulting Our company name, OZ, may be new, but we have been a part of the South Florida community for over 20 years. Our approach to digital transformation has helped more than 400 Florida-based businesses in a wide range of indus...