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Best of AI Future Summit 2024

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Relive the Best of AI Future Summit 2024

October 17, South Florida

It’s a wrap! AI Future Summit may be over, but the learning continues. Catch the highlights and key moments—on demand. If you couldn’t make it, be sure to join us next year. Ready to get started with AI?

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The OZ team put on a highly valuable and insightful session. Time well spent. I am excited about the next steps in our AI journey together.”
— Elvis Clemetson, SVP and Chief Information Officer, SBA Communications

Highlights, Insights, and Sound Bites — On Demand

AMJAD SHAMIM

Welcome Keynote: AI
Democratization
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In his welcome keynote, our founder and CEO, Amjad Shamim, highlights the growing impact of AI while outlining his philosophy and vision for AI.

Key takeaways:

  • In just two and a half months, 77 to 80% of the devices we use daily will have some form of AI in them
  • AI isn’t a futuristic concept anymore but the engine behind today’s innovation and growth
  • The democratization of AI has made it more accessible to everyone, from small businesses to large enterprises 

 

ERIC SIEGEL, PH.D.

Main Stage Keynote: The AI Playbook—How to Capitalize on Machine Learning
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Our main stage keynote speaker, Dr. Eric Siegel, offers a fresh take on AI, arguing that while generative AI is easier to use, it may not deliver proven enterprise value compared to predictive AI.

Key takeaways:

  • Generative AI is taking all the airtime and spotlight away from predictive AI, which has been around for decades
  • Organizations should balance their AI investments in both predictive and generative AI
  • The importance of “bizML” or successful deployment and the six steps to getting there  

MURRAY IZENWASSER

Keynote: Before We Look to the Future, Let’s Take a Quick Glance at the Past
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In his keynote, Murray Izenwasser, SVP, Digital Strategy, reminds us that AI isn’t new and that “we’re now in the 80th year of AI research.” He shares compelling use cases where we’re seeing AI play out in innovative ways.

Key takeaways:

  • Important milestones that have led to the resurgence in AI we’re experiencing today
  • Organizations are starting to get serious about AI strategy to improve business operations, customer interactions, and productivity
  • Security is paramount as companies navigate data privacy, sustainability, and ethical AI use 

What’s New and What’s Next from Microsoft

BEVERLY KODHEK
The Future of AI Is Already Here

Join Beverley Kodhek from Microsoft to get a sneak peek into all the exciting developments within Azure AI. More importantly, learn how to leverage these exciting Microsoft products to grow your business.

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More AI in Action

JON LEGNER

Horne: How Clean Data Provides Clean Water—A JXN Water Success Story
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Jackson, Mississippi, faced a water crisis that left residents without water for two weeks. In response, the federal government appointed Jackson Waters, a private third-party, to fix the problem. 

The challenge: Underfunding, poor data management, and an outdated on-premise solution did not provide the necessary data on billing or customer insights, hampering revenue generation.

The solution: Since the existing data was far from ready for AI solutions, Horne first prepared the data for AI, then deployed an AI solution to identify anomalies and outliers within the system.

FELIX PEREZ AND STEVE BAKANOV

SBA Communications: An App Innovation AI Solution
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Go behind the scenes with SBA Communications to explore how they tackled a major business challenge with AI.

The challenge: A complex environment—100 applications, 200 databases, and a financial system across three production environments—led to long average call times reaching 22 minutes. 

The solution: Two AI-driven solutions — 1. “Bob,” a conversational AI agent, and 2. “Bob, the fixer,” both using LLMs, and company data streamlined customer support, drastically reducing resolution times while achieving high CSAT scores. 

PATRICK GALLAGHER

EPIC Insurance Brokers: AI-Powered Claims Insights Solution—Automating Worker Injury Data Analysis
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Explore how EPIC Insurance Brokers, a top U.S. brokerage firm, uses AI to streamline claims processing, gain faster insights, and stay compliant.

The challenge: Workers’ compensation claims often run into thousands of pages and take years to resolve due to manual searches.

The solution: An Azure OpenAI-powered system to automate the categorization and analysis of claims data with a plain language search interface. What the AI did—where previously spreadsheets couldn’t—was spot trends from thousands of pages in minutes.   

The Future of AI in Hospitality and Gaming

ANDRÉ GOWENS
AI in Hospitality and Gaming Industries

In this session, Seminole Hard Rock’s Vice President of Enterprise Architecture and Software Engineering, André Gowens, discusses AI’s impact on hospitality and gaming. He demonstrates how AI enhances guest experiences, personalizes interactions, and boosts efficiency across Hard Rock’s global network with key use cases and insights.

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PANEL DISCUSSION WITH MICROSOFT EXPERTS

Join Microsoft experts Shan Thayyullathil, Roberto Mardeni, and Peter Shand as they dive into the latest AI trends, Microsoft’s cloud data solutions, and ethical AI. Explore AI integration in DevOps and the future of AI-driven cloud architectures.

PANEL DISCUSSION WITH AI INNOVATORS

Hear from our clients and partners about how they use generative AI to create business value and drive competitive advantage at scale.

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