Be sure travelers and employees are safe from COVID-19—now possible with the Salus mobile solution. This suite of mobile apps and testing methodology makes air travel safe and brings cruising, hotels, and resorts back to max capacity while preventing the threat of coronavirus from reaching vulnerable travelers and hard-working employees.Let’s Get Started
Everyone entering the ship or hotel property is testing negative, creating a COVID-free Biosphere, and allowing users to safely enjoy, explore, and interact.
Rapid testing can take place at the port or hotel property, ideal for daily access. Users can be tested at a third-party location of their choice before their embarkation or visit to the property. While the QR codes are valid, users are re-granted access if they exit at a port or take a quick trip off the property.
• Visitors, etc.
What security protocols are built into the Salus solution? Can someone “hack” in and access confidential medical data, or change results?
Salus does not collect Personally Identifiable Information (PII), such as driver's license information, email address, etc. Sensitive medical patient data are not held within the Salus app but rather by the third party, HIPAA-certified tester. All data in the Salus app is encrypted including the QR code to prevent hacking of the QR access code or associated selfie picture of the user. The QR code cannot be copied, emailed, or transferred to another user.
How long are the results of the COVID-19 test valid for in Salus?
The current scientific medical data indicates that results are valid for a 70-80 hour period, as this is the average time it takes from first being infected with COVID-19 to being contagious. Note, the average time for a symptomatic COVID-19 carrier to show symptoms is 5.2 days after being infected. (Source: https://www.acpjournals.org/aim/fullarticle/2762808/incubation-period-coronavirus-disease-2019-covid-19-from-publicly-reported)
We will have thousands of people coming to our event, and we’re concerned about long lines waiting for test results to get into the venue. How do you handle this?
The Salus app allows users to pick events/locations that they want to access and attend, then they schedule a test with a nearby third-party testing provider that allows those coming to the venue to be tested up to two days prior, helping minimize lengthy lines. The results of the Rapid Assurance Antigen tests are typically available within 15 minutes after the test is administered and are valid for up to 72 hours. Additionally, testing locations can be set up at the venue the day of the event, with enough paramedical professionals to assist in minimizing lengthy wait times.
What happens if someone coming into the venue(s) is COVID-19 positive?
If a user tests positive for COVID-19, they will not receive a Salus Access or Salus Employee QR code, meaning they will not be able to enter the venue(s). The Salus app will direct them to return and self-isolate at home for the CDC recommended period, currently 15 days.
How does Salus handle COVID-19 testing? Does Salus do the testing, or are they using a third-party?
Salus works with a multitude of third-party, certified testing providers nationwide. The Salus solution is agnostic of the type of COVID-19 testing and can accept test results from PCR, Rapid Assurance Antigen, Rapid Antibody, and eventually vaccine results. Approved testing providers can download the Salus Test app from the Apple or Google Play app store.
Ric is passionate and relentless in helping his clients become industry leaders in Customer Experience (CX) through digital reimagination. He leads OZ’s markets and consulting, services and solutions groups that drive CX Design Thinking leveraging the digital building blocks of RPA, Analytics & AI, IoT and Innovation Labs.
Previously, he was a Partner at the big 4 firms EY, PwC/IBM and Capgemini where he drove digital innovation consulting and solutions in Design Thinking, Analytics & AI. He is a recognized CX thought leader and speaker, receiving industry recognition as a PharmaVOICE 100 honoree.
OZ is a leading global consulting company whose services and solutions enhance Customer Experience through digital innovation.